"Great location, within easy walking distance to Armenian Street and Komtar, and easy for getting Grabs to anywhere else. Check in was easy and welcoming, we did have to pay 6MYR for room tax and have a 200MYR deposit charge on our card. We also got complimentary afternoon tea vouchers for each day of our stay. It was a nice break from sightseeing to get free tea, coffee and snacks from 3-5pm. Hotel and rooms are a bit dated but that is part of the charm."
"One of the most beautiful hotel we stayed at. They upgraded us to a suite. The furnishings and all decor items are very high quality. The food and breakfast are truly outstanding. The staff super friendly and efficient. I highly recommend this hotel. "
"The room is spacious,clean, nice bed, bathroom is spacious, good breakfast, the staffs are very friendly,nice,helpful,courteous,with smiling faces. Close proximity with the mall, bus station, very convenient."
"Room was excellent with all the amenities - very clean and neat. Staff was extremely polite. check in and check out efficient and seamless. Although my filght was delayed, a quick call to inform them before hand is all that is needed."
"Nicely designed rooms and lobby, staff were helpful, we were only here 2 nights but it was a great choice and really easy to get to everything from there. "