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"Hotel is in good location however very poor guest relations. I have already paid everything except extras via Expedia. At the end they asked for a service charge??? I have never heard from any other hotels at the checkout I have to pay for service charge. I didn’t use any restaurant or bar at the hotel and they asked me to pay for service charge. They force you to wear hat for using the swimming pool which many others never wore any. In all three stars more generous for this hotel!"

"Staff seemed surprised I wanted to use the sauna, but it was warm and clean. Very nice after a long day travelling."

"Great"

"Best hotel in Istanbul!"

"Room was cramped and not the cleanest. Carpet in the room had dirty spots and the corridor and room had heavy chemical fragrances (used in cleaning and to mask odors). The neighborhood also is a bit grimy although still felt pretty safe. It’s a good hotel for a one night stay especially if you are transiting through the nearby Sogutlucesme station which is a main high speed rail station. "