Search Cheap Hotels in Sierra de la Laguna

"Everything was very good. "

"Everything was great! Will be coming back again!"

"We were welcomed at the property beautifully. There were drinks available, the check in was smooth and although our ocean view room had 2 giant palm trees blocking the view of the ocean (a little sneaky)— the room was spotless and clean. Now, before I came I did write to them to ask for their help setting up some special things for my sisters birthday. I wrote twice and received no response. Here is what was great: 1) one of the concierges (I wished I remembered her name- maybeMaya? ) was Amazing!! She set us up with a great whale watching tour, made a couple of calls for me, was super professional and delightful… 2) they had a nice bar pool 3) housekeeping staff are amazing. Our room was always cleaned flawlessly and they were super polite and kind. Here is what wasn’t: 1) I asked the concierge to help me find a hairdresser to get my hair done. I asked him for prices and he gave me a range. I was very clear that I My sister and I went to the hairdresser to get our hair one. They did a fine job but the bill came and it was $800. The owner sneaked off and left her receptionist to manage telling us the news. Now shame on me- I should have confirmed pricing when I went in. But when I knew the top of the range- it was inside my budget (it was going to be at the most 250 each) —- when I went to complain at the concierge- he was totally useless. Didn't do anything to help, didnt offer anything to make up for it- and the manager never called me as I requested. . "

" Very nice and relaxed stay ."

"The room was very clean, the restaurants and bars provided many options and the staff were all so kind and welcoming. Several pool options for you to have fun and swim, or to relax you can go down and get a chair at the beautiful beach for some quiet. The restaurants did cater to more American cuisine than authentic Mexican dishes and the quality could have been better in some places. You can easily walk right into town. The excellent staff and friendly people made the hotel experience and our overall stay was excellent. "

"There were pros and cons at this property. Great access to stores, the mall, different restaurants and the marina. Very busy area with lots of people approaching you for tours as well as to purchase things. "

"Beautiful property, we stayed at the begin and the end of our trip. The renovated side is updated and TVs are newer along with the bathrooms, the older side has outdated TVs and the bathrooms are older. The property is beautiful and very walkable "

"Our room was perfect, especially for our kids! They had access to the pools and it was very accommodating. The service was phenomenal. Everything was extremely clean! "

"The thundering waves of the ocean were amazing! But potential guests need to be aware that it is not safe to even wade in the ocean because of the strong waves & dangerous undertow. Absolutely everything else about the resort was amazing!"