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Reviews of Quality Inn Show Low

2.5 out of 5
Quality Inn Show Low
1941 E. Deuce of Clubs, Show Low, AZ

Reviews

6.2
Rating 10 - Excellent. 76 out of 326 reviews" "
Rating 8 - Good. 61 out of 326 reviews" "
Rating 6 - Okay. 60 out of 326 reviews" "
Rating 4 - Poor. 58 out of 326 reviews" "
Rating 2 - Terrible. 71 out of 326 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are remodeled. They need to be cleaned better dust and bugs on the floor the baseboards need to be dusted. Counter needs to be cleaned seems as if they just made the beds and left
Stayed 1 night in May 2024
Response from Andy patel on 26 May 2024
Thank you for your feedback,your concerns have been addressed and we hope to surpass your expectations on your next visit!

4/10 Poor

Holly

Disliked: Cleanliness, amenities, property conditions & facilities
There was no mini fridge in the bathroom to store left overs. The toilet paper was over half gone, and the room itself wasn't very clean, undusted and the baseboards were filthy. Also the towels are very small about hair towel size and just felt very unwelcoming.
Stayed 1 night in May 2024
Response from Andy patel on 10 May 2024
Thank you for your review and sorry for inconvenience but there is a mini fridge in the room.

10/10 Excellent

Bonnie

Travelled with partner
The front desk and the maid was very helpful.
Stayed 1 night in May 2024

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Liza

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We walked in the room it didn’t smell very good. The door didn’t close right, the cold air came through the door. Room was clean. We were just very disappointed. I wouldn’t recommend it especially not for the price. Other area hotels much nicer for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous
Stayed 1 night in Mar 2024

6/10 Okay

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cheap option
Everything was fine except how thin the walls/ceiling were. I could literally hear everything the people above us did. Every foot step and roller bag.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay. It was clean and smelled clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Karli

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. It was better then I expected it to be.
Stayed 1 night in Jan 2024
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness
Was in assessable room-no carpet & floor was very dirty as shown on bottom of socks. Need to wet mop rooms each use
Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

8/10 Good

Zahid

Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

Sharon

Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

RAYMOND

Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Paul E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Update room clock
The bedside alarm clock was an hour off. There was no way for me to reset clock, which confused my check-out time.
Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

10/10 Excellent

jesus, Ruidoso Downs

Stayed 1 night in Dec 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Frances

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👍
Stayed 1 night in Nov 2023
Response from Andy on 2 Dec 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2023
Response from Andy on 18 Feb 2024
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Robertson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Andy on 1 Nov 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Roberta

Stayed 1 night in Oct 2023
Response from Andy on 11 Nov 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 7 nights in Oct 2023
Response from Andy on 17 Oct 2023
Sorry for inconvenience

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Staff was helpful. My puppy liked it also.
Stayed 2 nights in Oct 2023
Response from Andy on 17 Oct 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

2/10 Terrible

Praveen K

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very dirty and floor was all sticky, accidently walked barefoot after the shower and my foot was all back, that was level of dirt the floor had. Bed top cover was dirty with stains and instead of replacing them with fresh ones they just redid it. It said continental breakfast, but just had some cereal and donuts.
Stayed 1 night in Oct 2023
Response from Andy on 17 Oct 2023
Sorry for inconvenience

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property management allowing guests to party both in multiple rooms and flowing into parking lot late into the night. This was a weeknight and should never have been allowed. Family run and poorly run
Stayed 1 night in Oct 2023
Response from Andy on 17 Oct 2023
Sorry for inconvenience

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Andy on 10 Oct 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean and quiet. On-premises management.
Stayed 2 nights in Oct 2023
Response from Andy on 9 Oct 2023
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

4/10 Poor

Jackee

Stayed 1 night in Oct 2023
Response from Andy on 15 Nov 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

8/10 Good

Victoria, Scottsdale

Business traveller
Liked: Cleanliness, amenities
Property is in a convenient area, nice for the price I paid.
Stayed 1 night in Sep 2023
Response from Management on 2 Oct 2023
Thank you for your feedback

8/10 Good

Christopher

Travelled with family, Travelled with pets
Liked: Staff & service
Property was nice at reception area but inside the room was not so clean.
Response from Management on 2 Oct 2023
Thank you for your feedback,your concerns have been addressed and we hope to surpass your expectations on your next visit!

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at this Quality Inn but for the three days we were there we had to go get our own towels because our room was never cleaned. We were told on the first day that there was no cleaning service because they never showed up. Second and third day/night, they were there but never made it to our room. Also if you don't want to hear people walking above you book a second floor room. Very noisy do to the plank flooring (which is nice). Other than that, the room was big and accommodating.
Stayed 3 nights in Sep 2023
Response from Management on 2 Oct 2023
Thank you for your feedback,your concerns have been addressed and we hope to surpass your expectations on your next visit!

8/10 Good

Melissia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Could hear sirens and engine breaking semis all night. Looks like they are in the process of remodeling but what is done was not done well. We went to check out and get some breakfast. We waited 15 minutes and no one came to the front desk and in the breakfast area they had one single donut. The shower did take forever to get hot water.
Stayed 1 night in Sep 2023
Response from Management on 25 Sept 2023
Dear Melissa thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cleaning service is light really really really bad. Really nasty.
Stayed 1 night in Sep 2023
Response from MANAGEMENT on 25 Sept 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from J on 22 Sept 2023
Thankyou for your review Mr.Keith. Hoping to serve you in the same manner in future. Regards, J

2/10 Terrible

Theresa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Man on 14 Sept 2023
Dear Theresa thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty.
Stayed 1 night in Aug 2023
Response from Management on 1 Sept 2023
Dear Eric thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

6/10 Okay

Charlotte

Stayed 3 nights in Aug 2023
Response from J on 18 Sept 2023
Thankyou for your review, we shall try hard to satisfy your stay in future.

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Management on 28 Aug 2023
Dear Tony thanks for sharing your feedback.

2/10 Terrible

TERENCE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel charged me an extra (more than half my stay) then told me to call the cops if i wanted my money back. I paid through a 3rd party and they refused to look into it.
Stayed 2 nights in Aug 2023
Response from Management on 10 Aug 2023
We apologize for your unsatisfied stay, your concerns have been addressed and we hope to surpass your expectations on your next visit!

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Curtains were only half curtains. The light shined in our room all night plus the AC was very noisey
Stayed 1 night in Aug 2023
Response from Management on 6 Aug 2023
Dear Linda thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We’ll do better in the future.

2/10 Terrible

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude. Front desk
Stayed 1 night in Jul 2023
Response from Management on 3 Aug 2023
We apologize for your unsatisfied stay, your concerns have been addressed and we hope to surpass your expectations on your next visit!

10/10 Excellent

SCOTT

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from J on 31 Jul 2023
Thankyou for your review Mr.Scott. I appreciate it and would like to serve you in future as well. Regards J.

4/10 Poor

El Zarco

Travelled with partner
Disliked: Amenities
Hay mucho ruido y no se puede descansar
Stayed 1 night in Jul 2023
Response from Management on 27 Jul 2023
Lo centimos mucho por el ruido , y gracias por su comentario .

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable and the room was clean. The only thing that I did not like was when I booked the room online in the description of the room it stated there was a jacuzzi. There was no jacuzzi in the room. Other than that it was a nice place to stay. The employee that checked us in was very polite and friendly.
Stayed 1 night in Jul 2023
Response from Management on 17 Jul 2023
Thank you Janet for your positive feedback

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Disappointed
Property is in need of cleaning up Our room was ok it was clean but some thing were broken and the bathroom reeked of urine smell Pricey to take your dog especially when you have to take it out to potty the property is dirty and run down
Stayed 1 night in Jul 2023
Response from Management on 16 Jul 2023
We apologize for your unsatisfied stay, your concerns have been addressed and we hope to surpass your expectations on your next visit!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant, rooms looked to be recently updated. The rooms were clean and had plenty of USB charging ports for all of our electronic charging needs.
Stayed 1 night in Jun 2023
Response from Management on 13 Jun 2023
Great I’m glad you had a good stay, thank you for your feedback

2/10 Terrible

Robert J

Travelled with group
Disliked: Cleanliness, staff & service
no insolation between floorw could heard every move unstairs room made.
Stayed 5 nights in Jun 2023
Response from Management on 13 Jun 2023
We apologize for your unsatisfied stay, your concerns have been addressed and we hope to surpass your expectations on your next visit!

10/10 Excellent

David R.

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in May 2023
Response from Management on 31 May 2023
Thank you for your feedback

2/10 Terrible

Randall

Disliked: Cleanliness, property conditions & facilities, room comfort
Go someplace else
First room had a barking dog next to it so we had to move since it didn’t stop. The next room had a party going on outside the door with people just sitting in chairs. We didn’t feel like confronting anyone so we just turned on the tv to attempt to sleep. The upstairs occupants walked around all night and with the flooring put in you could hear every move all night like they wore tap dance shoes. And to top it off no hot water for showers…none. Just expected more for the amount we had to pay for the night. If it was cheaper probably wouldn’t complain because you get what you pay for.
Stayed 1 night in May 2023
Response from Management on 31 May 2023
We apologize for your unsatisfied stay, your concerns have been addressed and we hope to surpass your expectations on your next visit!