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By FAR the cleanest hotel we have stayed at in years!
Sarah
Stayed 2 nights in May 2024
Response from Beth~GM on 14 May 2024
Thank you for staying with us Sarah and for a great review! I agree, that staff does such a great job keeping the hotel clean! Thank you for noticing! Please come back again soon!
I was somewhat disappointed that your website says this hotel has a casino, when we saw nothing like that there.
Kimberly
Stayed 1 night in May 2024
Response from Beth~GM on 6 May 2024
Thank you for staying with us Kimberly and for your feedback! I have seen that on a website and have asked them to remove it. I guess it still has not been removed. I will see what I can do again. Correct, we don't have a casino. They are still illegal in Arizona except for on reservations. So, the closest Casino is at Hondah, about 40 minute drive from the hotel.
Thank you for staying with us Betsy and for a great review! I am glad the check-in was easy and you enjoyed your room! I agree, the staff does a great job in making sure the rooms are very clean! Please come back and see us again soon!
Thank you for staying with us Jimmie and for a great review! We always want our guests to have the best stay so I am so glad you did! Please come back again soon!
Our family of 4 stayed in the 2 queen suite with balcony. Had a great time in the heated pool with my two young boys. Beautiful location, great parking and breakfast was delicious!! We’ll definitely stay here again on our next winter skiing vacation.
Ruben
Stayed 2 nights in Feb 2024
Response from Beth~GM on 20 Feb 2024
Thank you for staying with us Ruben and for a great review! That really does mean so much to us! I am very glad you were able to enjoy the pool and hot tub! We are happy to read you will be back!
The stay was good but the room was a bit dark even with all the lamps on. The room was clean and service was quick and the workers were friendly.
Verified traveller
Stayed 1 night in Feb 2024
Response from Beth~GM on 7 Feb 2024
Thank you for staying with us! I am sorry you felt the room was a little darker than you would like. If you stay with us again, you can always ask my front desk for an additional lamp for your room! I agree, the staff does a great job cleaning the rooms and hotel and are very friendly! Please come see us again!
We visit ShowLow often as my sister-in-law and brother-in-law live here—-usually we are in our RV but this time decided to drive our car and stay in a hotel. I love Hampton Inn as they are dog friendly—we bring our Yorkie with us. The complimentary breakfast is an added plus. Our room was spacious and clean. Always happy with our experience here.
Angela
Stayed 1 night in Jan 2024
Response from Beth~GM on 15 Jan 2024
Thank you for staying with us Angela and for the great review! I am so glad you decided to stay with us! I agree, the complimentary breakfast is awesome! Love reading that you were happy with your stay! Please come back and see us again soon!
So it was Christmas so understand why no one cleaning room. Good breakfast. Friendly staff
Marcia
Stayed 2 nights in Dec 2023
Response from Beth~GM on 3 Jan 2024
Thank you for staying with us Marcia and for your review. I am sorry if you were needing housekeeping on the 25th. My front desk is trained in cleaning rooms and they sure can help with anything. Always reach out with questions! Thank you!
Really nice. Very clean. The staff are super friendly and nice. And dog friendly, too.
Mark
Stayed 1 night in Dec 2023
Response from Beth~GM on 12 Dec 2023
Thank you for staying with us Mark and for a great review! I agree, the staff is very nice and they keep the hotel super clean! Please come back again soon!
Thank you for staying with us Andrew and for a great review! I am so glad your stay was great, exactly what we want for you! Please come back again soon!
Thank you for staying with us Chris and for a great review! I am so glad your stay was great because that is just what we are hoping for! Please come back again soon!
Thank you for staying with us Kevin and for a great review! I agree with you, our think our hotel is in a great location! Please come see us again soon!
Thank you for staying with us Barbara and for a great review! I agree with you, the hotel is very clean, the staff does a great job! We love having you stay with us! Please come back again soon!
We have stayed here a few times now and it’s always clean, and the desk people are always friendly and kind. Beds are comfortable, and breakfast is always hot and delicious with lots of options.
leah
Stayed 1 night in Nov 2023
Response from Beth~GM on 28 Nov 2023
Thank you for staying with us again Leah and for a great review! I really appreciate all your feedback, and it does mean so much to us! Please come back again soon!
Thank you for staying with us Cheryl and for a great review! I agree with you, breakfast is great here and the staff is very clean and keep the hotel is top shape! Thank you for noticing! Please come back again soon!
Nice hotel, great staff. Wi-fi reception is poor, especially in common areas.
MATTHEW
Stayed 2 nights in Nov 2023
Response from Beth~GM on 28 Nov 2023
Thank you for staying with us Matthew and for your feedback on the wifi. I am sorry it was a probably at all. We are working on some upgrades (again)! Come back again soon!
Thank you for staying with us Martin and for a great review! We always want our guests to have the best stay, so I am so glad you did! Please come back again soon!
Some of the bar chairs in the eating area had loose legs and also some of the foot rest bars were missing on the sides of them. Also some of the tables were not wiped.
Rochelle
Stayed 3 nights in Oct 2023
Response from Beth~GM on 1 Nov 2023
Thank you for staying with us Rochelle and for a great review. I appreciate the information on the community table chair legs, I will have maintenance look at that right away. As for the tables, my breakfast staff does get to them as quickly as possible! Sometimes it might not be fast enough, but I think they do a great job!Hope you had a great time in the white mountains!
Thank you for staying with us Jesse and for a great review! We always want our guests to have the best stay, so I am very glad you did! Please come back again soon!
Friendly and helpful staff. Conveniently located. Clean and great breakfast
Wilda
Stayed 2 nights in Oct 2023
Response from Beth~GM on 31 Oct 2023
Thank you for staying with us Wilda and for a great review! I agree, the staff is very helpful and friendly! Breakfast is awesome and has many choices! Please come back again soon!
Super clean. Excellent staff. No worries if you have pets-they weren't weird about my large dog. They were super sweet to her. The breakfast was good except turkey sausage day but that's a personal preference thing so nbd. The coffee was great. I gave a 4 for comfort because the beds should be replaced soon. Overall excellent experience. Would highly recommend if you ever end up in Show Low, AZ.
Wendy
Stayed 4 nights in Oct 2023
Response from Beth~GM on 31 Oct 2023
Thank you for staying with us Wendy and for a great review! My staff loves animals so I bet the enjoyed her very much! As for our beds, they are pretty new. We do flip them pretty often, just help them wear better. I am so glad you had a great time with us and in the white mountains! Please come back again soon!
Great hotel!! Very clean and comfortable. Staff was friendly.
Magen
Stayed 3 nights in Oct 2023
Response from Beth~GM on 25 Oct 2023
Thank you for staying with us Magen and for a great review! I agree with you, the staff is very friendly and they do a great job keeping the hotel clean and ready for guests! I hope you can come back again soon!
10/10 Excellent
Diana
23 Oct 2023
Diana
Stayed 1 night in Oct 2023
Response from Beth~GM on 25 Oct 2023
Thank you for staying with us Diana and for a great review! So glad your stay was great! Please come back again soon!
Thank you for staying with us Malcolm and for the nice review. I bet it would surprise you to know that our hotel turned 15 in June! The staff does such a good job taking care of it! thank you again and please come back soon!
The staff was great. Convenient location. Great breakfast.
Cyndi
Stayed 3 nights in Oct 2023
Response from Beth~GM on 9 Oct 2023
Thank you for staying with us Cyndi and for a great review! I love everything you said and we really appreciate that. We always want our guests to have the best experience, so I am so glad you did. Please come back again soon!
Thank you for staying with us Kaylyn! I love that it was a great stay! I agree, the rooms are very clean and our location is awesome! Please come back again soon!
Thank you for staying with us Constance and for a great review! I am so glad your stay was great. I agree with you, the staff is great and they do such a good job taking care of our guests and the hotel, I love that you noticed that! Please do come back again soon!
The property was very clean and the staff was personable but professional
Richard
Stayed 3 nights in Sep 2023
Response from Beth~GM on 26 Sept 2023
Thank you for staying with us Richard and for a great review! I agree with you, the property is very clean and the staff is so friendly and professional! I love that you noticed that! Please come back and see us again soon!
great! Friendly staff and well maintained property
mary
Stayed 3 nights in Sep 2023
Response from Beth~GM on 16 Sept 2023
Thank you for staying with us Mary and for a great review! We always want our guests to have the best stay and I am so glad you did! Please come back again soon!
The bed was horrible was a nightmare for me and my husband. It must have been a firm mattress. I have stayed in many hotels and never ever had such a firm mattress. VERY disappointed. In addition I was not able to get any points for the hotel stay on their end because I booked with third party. Something I HAVE TO THINK ABOUT IN THE FUTURE!
Johanna
Stayed 2 nights in Sep 2023
Response from Beth~GM on 12 Sept 2023
I am sorry you had such a horrible stay Ms. Griffith. As for the points, like my front desk let you know, we are not in control of that.
This was a very nice, clean hotel, very quiet and a beautiful spot. Nice walking trails, good breakfast included with stay. Very nice 12 foot ceilings in room.
Christine
Stayed 1 night in Aug 2023
Response from Beth~GM on 8 Sept 2023
Thank you for staying with us Christine and for a great review! I love everything you wrote! I agree, beautiful hotel and walking path, love our breakfast. We look forward to seeing you again soon!
Thank you for staying with us James and for a great review! We always want our guests to have the best stay, so I am very glad you did! Please come back again soon!
Thank you for staying with us Ross and for a great review! I am so happy your stay was great, exactly what we want for you! Please come back and see us again soon!
8/10 Good
Anahy
15 Jul 2023
Anahy
Stayed 1 night in Jul 2023
Response from Beth~GM on 17 Jul 2023
Thank you for staying with us! I am sorry it wasn't a perfect stay. I do hope you were able to have a great time in the white mountains!
8/10 Good
Jacqueline
14 Jul 2023
Jacqueline
Stayed 1 night in Jul 2023
Response from Beth~GM on 8 Sept 2023
Thank you for staying with us Jacqueline! I hope you had a great time in the area! Please come back again soon!
Thank you for staying with us Laura and for a great review! I agree, the horses outside in the field are really enjoying to watch! Can be very relaxing! Please come back again soon!
Staff was friendly rooms clean breakfast was good!
Ryan
Stayed 1 night in Jun 2023
Response from Beth~GM on 16 Jun 2023
Thank you for staying with us Ryan and for a great review! I agree, the hotel and staff are amazing! I am so glad you guys had a great stay! Please come back again soon!