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Reviews of Hotel Ganpati Palace

3 out of 5
Hotel Ganpati Palace
S.No 4/80, 4/62 Rui Shiv Road, Hotel Sun N Sand Road, Shirdi, Maharashtra

Reviews

6.4
Rating 10 - Excellent. 4 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

SANJAY

Stayed 1 night in Jul 2022

8/10 Good

Neeraj

Liked: Staff & service, amenities, property conditions & facilities
Old customer of this property
Stayed 1 night in Oct 2021

10/10 Excellent

Navinchandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for given price
For given price, good. Also at reception got great help for print out.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is like the propriety restaurant is undér renuvation the dont have buffet breakfast
Stayed 1 night in Feb 2021
Response from rajesh on 14 Feb 2021
Dear Sir, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologise for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Rajesh on 8 Dec 2019
Thanks Kindly do visit us again

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from Rajesh Pandey on 1 Aug 2019
Dear Sir/Mam, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.

6/10 Okay

Verified traveller

Eletrical fixser were broken fresh rooms not up to the mark water supply hot was irrelevant.
Stayed 1 night in Jun 2019
Response from Rajesh Pandey on 3 Jul 2019
Dear Guest, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.

4/10 Poor

Ganapati Bhat, Bangalore, India

Disliked: Property conditions & facilities, room comfort
Lot of scope for improvement
It is ok, but was expecting a lot. Few concerns: - hot water only few hours in morning, that is not right I guess. We reached in the after about 3.30 or so, there was not hot water to have shower, had to wait for hr or two, they had to bring the water in buckets, this is not acceptable. I personally feel, each room should have a small water heater attached. - Hotel is very good, cleanliness is pathetic. - Wardrobe inside the room is too small, heck of it, it has been kept & - Finally, restaurant, is not at all satisfactory, very few options especially for morning breakfast. In-spite of all ods, the gentleman who is taking care of the hotel Mr Pandey is very courtesy, for him at-least, we need to compliment.
Stayed 1 night in Nov 2017
Response from Rajesh Pandey on 11 Dec 2017
Dear Ganapati Bhat Sir, Thank you for sharing your experience with us. At the outset please accept my sincere apologies for the inconvenience caused to you during your stay with us. It is with concern that I have noted your feedback on your stay with us. I have personally briefed the concerned Department Heads to initiate corrective measures and I am sure you will find an improvement on your next visit with us. Please may I request you to treat this as an aberration as it has always been our earnest endeavour to provide our guests with the highest level of service. It is our utmost focus to provide our valued guests with personalized service that meets high standards of hospitality. A feedback such as yours helps us to continuously introspect and find solutions in order to constantly improve. My team and I sincerely request you not to hold the past experience against us and give us one single opportunity to showcase the quality of Hotel Ganpati Palace-Shirdi on your next visit to, I’ll be happy to personally ensure a top notch stay. Warm Regards, Rajesh Pandey

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelocity booking process was terrible.
Travelocity sucks. And corners you with a hotel. You are stuck and have to suffer.
Stayed 1 night in Jul 2017

4/10 Poor

Sanjay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poorest service
Very much poor service. Very slow service. Serve the tea in cracked cup. Don't follow the order properly. Free WiFi of no use as it's available only in the lobby and that's also always kept off as if it is an electricity and costing them......though told they used to keep the WiFi off.....you have to tell them to make it on. Very slow speed. Can't even download audio.....

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not good...i m not happy this time
Care less attitued.not good overall....cleaning service tap is broken ....is bad this time....kitchen is open 7 o clock is to late....

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service quality to be improved
The stay was good, the Room was clean, however the service is very poor. Even they were not providing the drinking water in the room.

8/10 Good

EV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to the temple. Is ideal if you know the coordinates of shirdi. Would recommend to a business traveler.

2/10 Terrible

C V, Hyderabad

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel to stay...
Bad room hygiene....dull lighting gloomy rooms... spoiled bed sheets & quilts.....worst restaurant.... overall bad experience....

6/10 Okay

Krishnakanth, Bangalore

Good Hotel at Shirdi to stay at.
Hotel was good, the reception managers were very kind enough. Our bus was at 6:40 so when asked for late check-out, they couldn't do because of a wedding group which booked all the rooms. Still, we were allowed to keep our luggage in the reception till we came back at 4:30 and it was so kind that the person gave us 20 mins in a room to change our clothes and fresh-up. Just that they should fix some minor things in the bathroom - flush was slow and the spray gun was very poor, pillow cover and bed-spread could be little more clean.
Response from Rajesh Pandey on 16 Jul 2016
!! OM SAI RAM !! Dear Sir, Thanks for sharing your valuable review which make encourage us. Kindly do visit us again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Average
The place looks really good from outside, but the rooms are average looking. I didn't live in a cheaper hotel as we wanted to take a warm shower before sleep, but the hotel starts warm water only early morning. The rooms are average and overpriced if booked directly via hotel.

6/10 Okay

AVINASH, surat

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is OK for those who go for darshan only
The hotel is very near to the entrance of the Temple and thus perfect location for staying in Shirdi. The room cleanliness is a concern as well as the staff attitude. At the time of checking in, they provided me only one room key instead of 2 rooms which were booked. Also the room lights were not getting off and when informed they were reluctant to help by taking out the bulb and instead were asking us to change the room at mid-night.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Gagan, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The stay was good. Hotel staff is cooperative and the rooms and service was very good. The only concern was the hotel.com website which said on it's website that the room which I was booking was AC room but after booking it reflected that my room is non AC, I had to pay extra when I arrived at the hotel. This thing can disturb our budget. After calling the website help line number to understand about the wrong detail flashing on the website they told me that they cant help me with it and I need to contact the hotel to upgrade my room.

6/10 Okay

DHEERENDRA, raipur

Liked: Property conditions & facilities
not very good not bad
I observe that after check in the no room cleaning has been done this will reduce your marking. I feel very bad after one day it is very good for one day stay not more than that.

4/10 Poor

Sunil, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Unwelcoming reception staff. Standards of cleanliness very poor. Restaurant staff polite and helpful. Proximity to temple.

10/10 Excellent

Ajesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Shirdi Sai Baba Temple
The hotel is located very close to the temple but bit away from the busy street close to the temple. This was a welcome grace for us to avoid the rush while just strolling in the night or morning. The rooms were very clean and had no bad odour. When we checked-in all staff at reception as well as the bell boy was very courteous and extended a warm welcome. The room was readily available at check-in. There was no issues faced. Those who visit Shirdi by Neeta Buses will find this hotel conveniently located as it is just few mins walking distance from the drop and pick-up point. The restaurant attached to the hotel is also fine.

10/10 Excellent

AJ, NY

Liked: Staff & service
Hotel facilities
Hotel Staff - Excellent, perfect guidance for temple darshan Food - Breakfast excellent, Lunch / Dinner - little greasy and spicy Distance from Sai Baba temple.. less than a quater mile.. very convinient. Over all - Very Good

8/10 Good

VIJAYAN, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay
This hotel is ideally located compared to other hotels in the area as it is little away from the SACRED SAI TEMPLE. The restaurant is nice but certain basic items are priced much more than other nearby hotels and so not crowded. With a better professional touch and approach they can improve the image and revenue a lot.My booking through hotels.com was confirmed only after I reached the hotel.Or else with SAI KRIPA every thing was nice. I recommend this hotel to all those who desire a decent stay at SHIRDI and be blessed.

6/10 Okay

praveen, bangalore

Disliked: Cleanliness, room comfort
Good Loacation
Good hotel overall...very close to the main temple ...Need to improve on the cleanliness of the bed sheets....Staff courteousness and attitude should improve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over All good food is nice ambience simple and pleasing. Service is good. People are courteous