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"Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight. "

"Very nice staff and comfortable room. Has everything you need. My favourite part was the bathroom. Very traditional Japanese bathing vibes including stool, bucket, and a small tub for you to soak in after cleaning. Perfect on a cold winter night. "

"Super location - loved getting off the plane and going directly to the hotel - super clean and staff was great"

"Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)"

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"Thoroughly enjoyed my stay here for 2 nights. The benefit of being able to wear just socks and walk throughout the hotel is amazing. Being able to use a private onsen on the first floor and in your room is very nice. While food is good, I wouldn't call it great. It's multi-course but always has a hotpot round and you can order extra dishes if you are hungry. If you stay for 2 nights, you can choose your next night's main dish but it's also hotpot style main. Wouldn't recommend staying for food but everything else is fantastic and worthy of 2 nights stay."

"Convenient, comfortable, no complaints "

"服務人員"

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"