Plot No. 34, Old Municipal Office, Jail Road, East Khasi Hills, Shillong, Meghalaya
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Ridorlang B Kharkongor on 3 Apr 2024
Dear Guest,Thank you for taking time out to share your valuable feedback with us on Expedia. We are pleased to know that you were impressed by the overall experience. We eagerly await your next visit to our hotel.Warm Regards, Team Courtyard by Marriott Shillong
Response from Ridorlang B Kharkongor on 11 Mar 2024
Dear Guest,Thank you for taking time out to share your valuable feedback with us on Expedia Group. I am proud to be part of a team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team. Thank you for recognizing their efforts.We look forward to welcoming you again and thank you for choosing Courtyard by Marriott Shillong.Warm Regards,Team Courtyard by Marriott Shillong.
Dear Guest,Thank you for your wonderful review and stellar ratings on Expedia Group! We're thrilled to hear about your positive experience at Courtyard Shillong. We eagerly await the pleasure of hosting you again.Warm regards,Team Courtyard by Marriott Shillong.
Staff services and kitchen services in the restaurant needs to be improved
kulin
Stayed 3 nights in Nov 2023
Response from Ridorlang Kharkongor on 11 Mar 2024
Dear Guest,Greetings from The Abode of Clouds! Thank you so much for taking time out to give your valuable feedback. Your appreciation encourages us as a Team. We have taken a note on your feedback towards staff and kitchen services and we are improvising with your valuable feedback ensuring a better stay experience in your next visit.We eagerly await your next visit to our hotel.Warm Regards,Team Courtyard by Marriott Shillong
10/10 Excellent
Verified traveller
Travelled with family
23 Sept 2023
Best In Shillong
Amazing experience, great view, great team, would recommend everyone.
Verified traveller
Stayed 1 night in Sep 2023
Response from Ridorlang Kharkongor on 11 Mar 2024
Dear Guest,Thank you for reaching out to us. It's an honor to have your interest in us, and we're thrilled to assist you in creating a memorable staycation experience. Our team is dedicated to providing the highest level of service, so please do not hesitate to contact us for any further details or assistance you may require.We look forward to welcoming you and providing you with an unforgettable stay at #Courtyardshillong.Best regards,Courtyard by Marriott Shillong team.
8/10 Good
priyansh
Travelled with family
18 Jun 2023
Liked: Cleanliness, staff & service
Dinner and breakfast was not upto mark. And dinning was hassle as lot of crowd no proper sitting available.
priyansh
Stayed 1 night in Jun 2023
Response from Ridor on 22 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback regards to your experience at the Hotel.As we pride ourselves on delivering a memorable hotel experience during the visit, we have unfortunately fallen short of our goal during your recent dining experience. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Please accept our sincere apology for the issue faced.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience in your next visit.Kindly feel free to reach out to me for any further assistance.Warm regards,Team Courtyard by Marriott Shillong
New so good room, liked smart TV, staff great
Food needs to improve greatly
sharad
Stayed 2 nights in Apr 2023
Response from Ridor on 8 Jun 2023
Dear Guest,Thank you for taking time out to share your valuable feedback with us on Expedia Group. I am proud to be part of a team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team. Thank you for recognizing their efforts.We look forward to welcoming you again and thank you for choosing Courtyard by Marriott Shillong.Warm Regards,Team Courtyard by Marriott Shillong.
Very good stay. One of the friendliest and humble staff
Sweta
Stayed 2 nights in Jan 2024
Response from Ridorlang B Kharkongor on 11 Mar 2024
Dear Guests,Thank you for taking time out to share your valuable feedback with us on Expedia Group. I am proud to be part of a team that genuinely cares about guest experiences that make a difference. Your kind appreciation has been shared with the team. Thank you for recognizing their efforts.We look forward to welcoming you again and thank you for choosing Courtyard by Marriott Shillong.Warm Regards,Team Courtyard by Marriott Shillong.
10/10 Excellent
Verified traveller
Business traveller
29 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Very Good
Very Satisfied.
Recommend in Shillong.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Ridorlang Kharkongor on 11 Mar 2024
Dear Guest.Thank you for reaching out to us. It's an honor to have your interest in us, and we're thrilled to assist you in creating a memorable staycation experience. Our team is dedicated to providing the highest level of service, so please do not hesitate to contact us for any further details or assistance you may require.You can reach us at +91.364.230.0600, and we will be more than happy to assist you. We look forward to welcoming you and providing you with an unforgettable stay at #Courtyardshillong.Best regards,Courtyard by Marriott Shillong team.