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The Crossways

5.0 star property
Luxury inn with free breakfast and restaurant

Choose dates to view prices

Located near Wells Cathedral, The Crossways offers a quiet escape with free English breakfast and a scenic terrace. Guests enjoy practical amenities like in-room WiFi, laundry facilities, and a business center, while the helpful staff enhances the overall experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Jetted bath
Hairdryer
Separate bath and shower
Private bathroom
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premier Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Shower/bath combination
Private bathroom
  • 360 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
Private bathroom
Bathrobes
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Electric kettle
  • 200 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Double Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
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About the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Glastonbury Festival Site - 5 min drive - 2.8 km
  • Wells Cathedral - 11 min drive - 7.1 km
  • Glastonbury Tor - 13 min drive - 11.1 km
  • Glastonbury Abbey - 15 min drive - 12.4 km
  • Cheddar Gorge - 26 min drive - 26.0 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪The George Inn - ‬8 min drive
  • ‪Quickshifter Coffee Co - ‬8 min drive
  • ‪Cider Bus - ‬10 min drive
  • ‪Lands End Bar - ‬12 min drive
  • ‪The Apple Tree Inn - ‬6 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, smoke-free property and barbecues
  • Luggage storage, concierge services and 4 meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at The Crossways include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Exterior
The Sheep and Penguin
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
9.6 out of 10, Exceptional, 35 reviews
The price is ₹13,882
₹16,658 total
includes taxes & fees
23 Nov - 24 Nov
The Sheep and Penguin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Crossways?

Self-parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Checkout is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 502 reviews
Rating 8 - Good. 150 out of 502 reviews
Rating 6 - Okay. 44 out of 502 reviews
Rating 4 - Poor. 15 out of 502 reviews
Rating 2 - Terrible. 11 out of 502 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Comfortable breakfast excellent pleasant staff. I would book afain
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and food was great
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goid

Just had breakfast, cooked to order, well presented and tasty
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was delicious and the staff went out of their way to meet our needs and make our stay as comfortable as possible. The cleaning staff were very helpful and friendly, as were all the staff. This was our first visit but it certainly won't be our last. Thank you all very much.
Stayed 7 nights in Jul 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The crossways

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crossways is a gem of a hotel with wonderful views of Glastonbury Tor and the surrounding countryside. The beds are comfortable and Internet access is very good. Everywhere is very clean and the staff are generally very good. There was just one morning when the staff lost track of who still needed to order their breakfasts. Talking of tracks the road to the hotel from Pilton is single track but it is worth the care needed to get there.
Stayed 6 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great find! Lovely hotel with oversized rooms.
Stayed 1 night in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Comfortable and nice place. Food was very average to low quality. Everything else was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024

10/10 Excellent

Rizvana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a village like area.
Stayed 1 night in May 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Country stay

Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Stayed 3 nights in Feb 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay at the Crossways Hotel

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Room was lovely, four poster bed was so comfy and the corner bath was delightful too! The food was also very tasty, definitely recommend this hotel if you’re in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Comfortable and very clean. Great hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, family friendly
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good but could be a little better

First, the good: excellent value for a 5* hotel in this area. Room was fine, service was excellent. Breakfast was very good. The service provided at reception (Prashant) and he came and fixed the TV which was, initially, not working. Similarly service at breakfast (Anaiya & Max) was also excellent and friendly. Both groups couldn't do enough to help. Next, the could do better: signposting from car park to reception could be clearer (I walked all round the building dragging my suitcase). Washbasin would not empty, so I left it full each day - although emptied, it was not fixed during my 6 night stay. Would I come again ? YES
Double Bedroom
Ensuite bathroom
Stayed 6 nights in Jul 2025