Search Apartments in Shepton Mallet

"The staffs are very nice, the room is clean and spacious."

"Rooms are large and tidy, but the brown, dated décor makes the rooms look tired. Check‑in was polite but rushed, with no guidance on simple things like Wi‑Fi, breakfast or hotel facilities. Beds are on the firm side not as comfy as main competitor. Free parking nearby is the standout perk. "

"Hotel would benefit from some modernisation but the spa is great, as are the staff"

"We had a great stay albeit short. Hotel was very clean, it had great amenities although we didn’t have time to sue them. Location was excellent for visiting the town centre "

"Unfortunately, on the first of our two mornings, the hot water did not work in the hotel. Despite having the remnants of a cold, I had to take a cold shower to start my morning - which I felt for the rest of the day. Although I know there is nothing explicitly the hotel could do, they should have at least offered a discount or coupon or something. "

"Good stay"

"Upon arrival it became apparent very quickly that the property doesn’t match the reviews given. Staff were friendly but a shoestring budget which this establishment obviously has to operate with sadly leaves it lacking in many areas. The room was on the surface clean but closer inspection showed now dusty and I need of more attention. We were told that it was better to have a bath as the shower wasn’t working properly, neither was the tv which kept turning off due to complete lack of WiFi in the room along with a intermittent working fan and light in the bathroom. Difficult to sleep with the beat of very loud music in the bar until well after 11pm. We mentioned on arrival we would need our breakfast at 8am which is when the breakfast service begins. Chef arrived late and breakfast arrived at 8.40am. Breakfast was the most measly of offerings. Cold baked beans, white bread only and no brown sauce. Cup of tea served in stained cup. All in all very disappointing and definitely not worth the £95 we paid. We won’t be returning to this establishment "

"Great location. Staff very friendly. Hotel is modern and very clean. Will stay again. "

"Yes"