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Reviews of The Sitwell Arms Hotel

3 out of 5
The Sitwell Arms Hotel
39 Station Road, Renishaw, Sheffield, England

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 57 reviews" "
Rating 8 - Good. 21 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 4 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was shower water pressure was very low Everything else was great, food was excellent
Stayed 1 night in May 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff at this hotel.Room was spacious and clean.
Stayed 1 night in Apr 2024

4/10 Poor

Sophia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible mattress holes in bathroom door loose taps in bathroom ,noisy guests
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, spacious room
Comfortable, spacious room. Very hot as the radiator was on full but easily remedied. Double and single bed in room. The en suite bathroom had the luxury of a bath and plenty of hot water. A lovely stay.
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Stuart

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not as good as expected
Staff friendly. Room basic but clean. Overhead lighting poor if you want to work at the desk at night. Hotel wi-fi didn’t connect at all despite password access. Good parking
Stayed 1 night in Dec 2023

2/10 Terrible

Pawel

Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, good food, nice rooms brilliant facilities, friendly helpful staff. Some of the rooms would benefit from a Wi-Fi booster.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaster

Liked: Cleanliness
Disliked: Amenities
No transport and they don’t care how you get to the city even when the area is flooded
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Saraswathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Stayed 1 night in Oct 2023

8/10 Good

Ron

Stayed 2 nights in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent and the cleanliness of the room
Stayed 1 night in Sep 2023

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, good value stay
Friendly hotel, easy free parking, WiFi, small single room enough for me on this occasion, and a good value price. Would have liked a bit more window in the room but for the price it's fine for one night.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Ok
Room was a good size however it was very hot, not a very powerful shower, breakfast was very expensive for the quality.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mrs. Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and considerate, lovely place to stay, would certainly go again.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Long wait for a receptionist when we arrived to check in - only member of staff on duty had been escorting potential clients around wedding facilities but unmanned reception not very welcoming. Room comfortable but some minor maintenance needed - links missing in vertical blinds, and bathroom door binding on frame making loud creak when trying to shut the door. Broken back to TV remote so batteries exposed. Breakfast ok but expensive at £15.
Stayed 1 night in Jul 2023

4/10 Poor

Maxine

Liked: Staff & service
Very tired hotel
Stopped in single room 27. Very uncomfortble bed very very small bathroom and bathroom sink. No notice of a wedding party on Saturday the guests/childrens behaviour was atrocious i asked the staff on 3 occasions to ask them to keep the noise down and it carried on until 1am
Stayed 2 nights in Jul 2023

10/10 Excellent

bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I thought it would have been basic for the price I paid but it was a very pleasant stay. I ate in the bar as the restaurant was being decorated. The food was amazing
Stayed 1 night in Jul 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good.Friendly and proactive staff.Clean throughout
Stayed 1 night in Jul 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, will definitely use again.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brief but enjoyable stay.
A brief but enjoyable stay. The new rooms are a great improvement and breakfast was nice. All the staff are friendly and overall the venue provide good value for money.
Stayed 1 night in Mar 2020
Response from The Sitwell Arms Team on 18 Mar 2020
Thank you. We hope you will stay again

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good stay thanks
Stayed 4 nights in Mar 2020
Response from The Sitwell Arms Team on 11 Mar 2020
Thank you for taking the time to leave us a review. We hope you will stay again

6/10 Okay

stuart

Basic but good
Does what it says on the tin......
Stayed 1 night in Mar 2020
Response from The Sitwell Arms Team on 11 Mar 2020
Thank you for taking the time to leave us a review.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020
Response from The Sitwell Arms Team on 4 Mar 2020
Thank you for taking the time to leave us a review. We hope you will stay with us again.

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020
Response from The Sitwell Arms Team on 20 Feb 2020
Thank you for taking the time to leave us a review.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent good value for money
Stayed 1 night in Jan 2020
Response from The Sitwell Arms Team on 9 Jan 2020
Thank you for your review. We hope you will stay with us again

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from The Sitwell Arms Team on 18 Dec 2019
Thank you for taking the time to leave us a review.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is excellent
Stayed 2 nights in Dec 2019
Response from The Sitwell Team on 17 Dec 2019
Thank you for taking the time to leave us a review. All feedback is greatly appreciated.

6/10 Okay

AnnMynheer, Margate Kent

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room was very tired looking Furniture not particularly good Lamps over bed to low kept hitting my head when sitting up and you really did need a car to be able to get out and about I was concerned about all thee wires showing be hind the bedsid table I Did quire this but told all was safe No sockets near the bed .
Stayed 3 nights in Dec 2019
Response from The Sitwell Team on 17 Dec 2019
Thank you for leaving us a review. All feedback is appreciated.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sitwell Arms
It was a pleasant overnight stay at the Sitwell Arms.lovely breakfasts, and would recommend to any visitors.
Stayed 1 night in Nov 2019
Response from The Sitwell Team on 5 Dec 2019
Thank you so much for taking the time to leave us a lovely review. We hope you will stay with us again

8/10 Good

Noel

Stayed 1 night in Nov 2019

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amy and jims stay
We had lovely stay her.Staff were amazing. Room always clean.Food georgeous. Will definitely tell my friends to visit.
Stayed 7 nights in Nov 2019
Response from The Sitwell Arms Team on 23 Nov 2019
Thank you for such a lovely review. We hope you will stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from The Sitwell Team on 2 Oct 2019
Thank you for your review.

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
all great apart from the bed being a bit hard and uncomfortable
Stayed 3 nights in Sep 2019
Response from The Sitwell Team on 2 Oct 2019
Thank you for taking the time to leave us a review. All feedback is greatly appreciated.

8/10 Good

will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
My room was obviously newly refurbished to a decent standard. Friendly staff, no complaints
Stayed 1 night in Aug 2019
Response from The Sitwell Team on 7 Aug 2019
Thank you for taking the time to leave us a lovely review. All feedback is greatly appreciated. We hope you will stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it felt nice and welcoming when you walked in also meals were good
Stayed 1 night in Jul 2019
Response from The Sitwell Team on 31 Jul 2019
Thank you for taking the time to leave us a review. We appreciate your feedback and lovely comments. We hope you will stay with us again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Rooms and general decor was tired. The bed was hard and uncomfortable. Minimal toiletries (1 x round soap) provided. WiFi virtually none existent in the rooms (hit and miss). Corby press not working/broken. Staff very pleasant and breakfast superb.
Stayed 1 night in Jun 2019
Response from The Sitwell Arms Team on 12 Jun 2019
Thank you for leaving us a review. All feedback is greatly appreciated. Could you please let us know what room number you stayed in so that we can rectify the problems?

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019
Response from The Sitwell Arms Hotel on 15 May 2019
Thank you for taking the time to leave us a review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from The Sitwell Arms Team on 24 Apr 2019
Thank you for taking the time to leave us a review. Regards The Sitwell Arms Team

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room and breakfast all fine but no wi-fi. This was a work trip and the wi-fi didn't work and the receptionist wasn't able to help. I needed to work so wouldn't trust going back.
Stayed 1 night in Jan 2019
Response from The Sitwell Arms Team on 2 Feb 2019
Thank you for taking to time to leave us a review. All feedback is greatly appreciated. We are currently undergoing room developments and hope that you would not let your past stay influence whether you would like to stay again.

8/10 Good

Nigel

Did the job Nothing special but good price
Stayed 1 night in Nov 2018
Response from Reception on 24 Nov 2018
Thank you for taking the time to leave us a review. Your feedback is greatly appreciated. We hope to welcome you again. Regards The Sitwell Arms Team

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Great food and staff. Check-in was efficient
Stayed 1 night in Sep 2018
Response from Sitwell Arms on 30 Sept 2018
Thank you for taking the time to leave feedback. Hopefully you will stay with us again. Regards The Sitwell Arms Team

8/10 Good

Ben, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
For the price a perfectly good hotel for a short stay.
Stayed 1 night in Sep 2018
Response from Sitwell Arms on 30 Sept 2018
Thank you for your feedback. We look forward to hopefully welcoming you again in the future. Regards The Sitwell Arms Team

8/10 Good

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable with good food
Stayed 1 night in Sep 2018
Response from Sitwell Arms on 26 Sept 2018
Thank you for taking the time to leave a review. We are glad you enjoyed your stay. We hope to greet you again in the future Regards The Sitwell Arms Team

6/10 Okay

John

Lovely reception staff Restaurant staff not very friendly or helpful Good breakfast
Stayed 1 night in Sep 2018
Response from Sitwell Arms on 26 Sept 2018
Thank you for taking the time to leave us a review. I am sorry that your experience with our Restaurant staff was an unpleasant one, hopefully this will not put you off returning to us in the future. I assure you, this is an unusual comment to hear and we will look into your comments. Regards The Sitwell Arms Team

4/10 Poor

j, uk

Disliked: Property conditions & facilities, room comfort
Straight of of the 1950's. Not a nice play to stay
The room so so outdated it was rediculous It reminded me of my nans house Everything was old, out dated and worn out. Carpets, chairs, walls, everything was stained and marked. When they say warning the water is hot, oh my lord they are not kidding, it could melt steel it's silly hot The room is NOTHING like the pictures. I'd never stay again
Stayed 1 night in Sep 2018
Response from Sitwell Arms on 26 Sept 2018
Thank you for taking the time to leave a review. I apologise that you were allocated this room, we are in the process of upgrading our facilities and this is one of the rooms still to be done. The Sitwell Arms are new to Expedia and the night of your booking was one of our first nights live. We experienced high volumes of bookings and there was an error in the set up meaning Expedia could not view our availability. The room that you stayed in would not normally be open to Expedia bookings and I send my sincere apologies. I hope this will not put you off staying with us again. Regards The Sitwell Arms Team

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like at home !
A hotel located in a beautiful old and picturesque house which offers many on-site conveniences (gym, hairdresser, pub, restaurant, parking) all served by a very welcoming staff. The restaurant and pub probably serve one of the best cuisines in the area (the service can be a bit long). The place is clean, the bedding is comfortable, the Wifi is now at a satisfactory level and accessible everywhere (I use it professionally: mail - videoconference - web conference). I could have put the maximum score if there was not this low water pressure in the showers, it’s for me the main black spot of the establishment, but the shower remains usable. Also some rooms with cramped showers or/and with curtains (No longer really relevant and not very hygienic even if they look clean). It is nevertheless a place where I like to return and that I recommend.
Stayed 4 nights in Mar 2019
Response from The Sitwell Arms on 3 Apr 2019
Thank you for taking the time to leave us a review. All feedback is greatly appreciated. We hope you will stay with us again in the future. Regards The Sitwell Arms Team