Search Hotels Suites in Sharonville

"Friendly staff ,clean room, excellent breakfast"

"Worst room I have ever stayed at as we could hear every single word our neighbors said, like they were in the same room. This was especially awful when one side was awake at 4am! I thought I booked a room with a kitchenette, as we were possibly going to need a freezer, however upon arrival there was only a dorm fridge with no freezer. Luckily we were able make due with that. The only staff I saw was when we checked in, as no one was in site at checkout. There had been a sign when I checked in saying no hot breakfast, but there was a pancake machine and breakfast sandwiches that could be warmed in microwave. They did have a few options of yogurt and cold cereal available. "

"Nice friendly environment, hospitality was great! Room was just what we needed. Communicating was easy quick and efficient!"

"My recent stay at the DoubleTree by Hilton in Sharonville, Ohio was extremely disappointing. The hotel is currently undergoing major construction, but this was not properly disclosed before booking. The photos online show a clean, fully operating property, but the reality is that the hotel feels like an active renovation site. There was dust throughout the building, which caused me to sneeze, cough, strong chemical and paint smells which caused me to develop a headache during my stay. When I attempted to speak with someone about the conditions and cancel the remainder of my reservation, no manager was available and the front desk was often unattended. The room also had issues — there were two TVs with no remotes, and the bathroom had visible mold, which is unacceptable. I even reached out to corporate customer service, hoping the situation would be addressed, but unfortunately the response showed very little concern for the experience I had. Guests deserve transparency. If a property is under major renovation, that should be clearly communicated before booking, not discovered after arrival. Very disappointing experience overall. "

"Hotel and waterpark was great. Wasn't impressed with having to pay $20 a day to park though"