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Reviews of Wonderland French Concession Rong's home

3 out of 5
Wonderland French Concession Rong's home
No 1242 Changle Road, Shanghai, Shanghai

Reviews

6.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment.
The apartment was clean and in a lovely area. It is a 10-15 minute walk to the nearest metro. The entrance into the building is dark and dirty with no lighting. This makes it scary when entering after dark with young children. The main problem we had was with the downstairs neighbours. They were shouting at each other very aggressively for over an hour on the morning that we checked out. This was scarey and inappropriate with young children. The instructions said to empty the bins. We did this, but there was no information where to put the rubbish. There was nowhere obvious outside the property so we had to use bins on the street.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nice pics but derelict entry, private home, beware
Firstly, the "private bathroom" listed in the info is actually across the common hallway, outside of the apartment. This was a great inconvenience as the bathroom is not inside the apartment. Misleading info! Next, this is a private home and you are required to register with the local police office in Shanghai within the first 24 hours of arrival. This was not something that was made clear to us when we booked the apartment on hotels.com or mentioned to us by the owner. This was a huge inconvenience for our trip and we would not book such a place again. The entrance hallway to the property looked like it was under renovation. There was a tarpulin cloth pulled across the top, the hallway creaked and it felt unsafe being there. The "key" to the property was a code that the owner would send to you - but you need to ask for that. Lastly, it is disappointing the customer service that hotels.com provided us upon mentioning these points above. Each property should be vetted properly, beware of staying in private homes!
Stayed 4 nights in Apr 2019

10/10 Excellent

Come, toulouse, France

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it's location was great for our stay in Shanghai, and the atmosphere was exactly what we were looking for
Stayed 1 night in Mar 2019
Response from Isis on 14 Mar 2019
Thank you so much for your staying. We welcome you back at any time!

8/10 Good

Aliya K.

The room itself was lovely, nice view and renovated bathroom
The exterior during the day is impressive but poor lighting in the stairwell and apparent construction made entrance a bit difficult
Stayed 1 night in Oct 2018

2/10 Terrible

Catherine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement très spacieux et assez confortable. La propriétaire éteint réactive quand on lui exprimait un besoin précis.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2018