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Reviews of Ladoll Service Apartment

3.5 out of 5
Ladoll Service Apartment
Room 201, No.268, Yuyuan Road, Jingan District, Shanghai, Shanghai

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 143 reviews" "
Rating 8 - Good. 66 out of 143 reviews" "
Rating 6 - Okay. 18 out of 143 reviews" "
Rating 4 - Poor. 5 out of 143 reviews" "
Rating 2 - Terrible. 0 out of 143 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Zhen qiu

Great location. Friendly staff
Stayed 3 nights in Mar 2024
Response from Jenny Qiu on 27 Mar 2024
Thanks for your reviews , hope to servicing you in the near future.

8/10 Good

Hanguang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly peoples plus wonderful location.
Stayed 14 nights in Jan 2024
Response from Jenny Qiu on 1 Mar 2024
Thanks for your review, we will try our best to do better ,and hope to servicing you again

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, room comfort
Good location with easy access to modes of public transportation. Staff was very helpful and attentive.
Stayed 2 nights in Dec 2023
Response from Jenny Qiu on 2 Jan 2024
Thanks a lot for your reviews ,and hope to servicing you in the near future.

10/10 Excellent

Athanasios

Stayed 8 nights in Nov 2023
Response from Jenny Qiu on 16 Dec 2023
Thanks for your reviews ,hope to servicing you in the near future.

10/10 Excellent

Ning

Stayed 7 nights in Nov 2023
Response from Jenny Qiu on 17 Nov 2023
非常感谢您的点评，期待您再次光临

10/10 Excellent

Chalom

Travelled with family
Liked: Cleanliness, amenities
We like the small apartment very much. It had all what we needed. The staff is very nice and helpful. Highly recommended. We hope to be back asap.
Stayed 17 nights in Sep 2023
Response from Jenny Qiu on 3 Oct 2023
Thanks for your reviews, hope to servicing you in the near future.

8/10 Good

Vijay

Liked: Cleanliness, amenities, property conditions & facilities
Located at the easiest accessible point by metro and good for other entertainment areas, I would definitely recommend this hotel for any guests travelling for pleasure.
Stayed 3 nights in Jun 2023
Response from Jenny Qiu on 3 Oct 2023
Thanks for your reviews, hope to servicing you next time

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai
Very nice property its older and could use some updating in the kitchen and bathroom. Overall a great value for the price!
Stayed 3 nights in Nov 2019
Response from Jenny Qiu on 24 Nov 2019
Thanks for your reviews, hope to servicing you again.

6/10 Okay

Dong Hai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The price is ok, the location is good, but the facilities are too old, especially the toilets.
Stayed 5 nights in Oct 2019
Response from Jenny Qiu on 24 Nov 2019
Thanks for your reviews ,and our facilities have been Constantly updating。 Hope to service you in the near future.

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient but too many problems
Convenient for getting around as close to Jing’an Temple & the metro station. The first apartment was a large room with a bookcase separating the sleeping & living areas. The toilet was poor & wouldn’t stop flushing initially. But, we arrived back c10:30pm on our 2nd night to find water dripping steadily from the ceiling. A staff member came quite quickly but didn’t really want to move us till the next day until we pointed out a 2nd new damp patch. She then moved us but it was a much smaller room than we’d paid for, though mercifully no leaks and a better toilet. I assume it would have cost us less but there was no offer of a refund. There weren’t any staff available when we checked out & we couldn’t hang around as we had a train to catch but the security man downstairs took our key card and gave us our deposit back. The walls in the 2nd apartment were heavily scuffed and both apartments needed redecorating. The ceiling of the 1st apartment showed very clear evidence of previous leaks which wasn’t very encouraging but was prescient for what happened. I’d like to recommend but I think they need to put more effort into maintenance to make it good value for the price paid.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 9 nights in Dec 2018
Response from Jenny Qiu on 3 Jan 2019
感谢您的点评，期待您的再次光临！

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Shanghai
Very good location, nice comfortable apartment in a characterful low rise building. I will stay here again
Stayed 1 night in Dec 2018
Response from Jenny Qiu on 25 Dec 2018
Thanks for your reviews ,hope to see you next time.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
I have a great stay at Ladoll , every thing that I wish to eat and shop is near . No complain .
Stayed 2 nights in Nov 2018
Response from Jenny Qiu on 21 Dec 2018
Thanks for your reviews ,hope to see you in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great. Was a little noisy from outside on first night but still bearable. Great place to stay near malls and scenic places.
Stayed 3 nights in Nov 2018
Response from Jenny Qiu on 21 Dec 2018
Thanks for your reviews,hope to see you next time.

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Jenny Qiu on 3 Jan 2019
感谢您的点评，期待您的再次光临！

10/10 Excellent

Brenda, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our small and cosy apartment with kitchen was right in the centre of Shanghai in a very convenient location near the subway and by a very impressive temple. Nice upmarket area. Great value for money Very well maintained. Daily cleaning. Helpful staff who speak English. We enjoyed our 3-night stay there.
Stayed 3 nights in Nov 2018
Response from Jenny Qiu on 13 Nov 2018
Thanks for your reviews, hope to servicing you again.

4/10 Poor

Alex

Disliked: Property conditions & facilities, room comfort
Never stay again
Air conditioner is noisy and also outside noise was heard clearly. A cockroach was found in bath tub and it is alive. Quilt looks clean but a little humid which made sleep not comfortable. Overall the facility were out of date though well equipped of kitchen and washing machine.
Stayed 1 night in Nov 2018
Response from Zappa on 10 Jan 2019
Dear Alex, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Jenny Qiu on 3 Jan 2019
感谢您的点评，期待您再来！

8/10 Good

Chang, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet-Friendly Lodging in Shanghai
In Shanghai with my cat to get a health certificate for export back home. Great location, close to the Jing'an Temple and the metro. Clean and comfortable. Staff was friendly, helpful and spoke English well.
Stayed 4 nights in Jun 2018
Response from Zappa on 12 Jul 2018
Thank you for your feedback. We looking forward to seeing you again.

4/10 Poor

MS LI T

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Zappa on 7 Jul 2018
谢谢您的点评，欢迎下次再来~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Very good value
I stayed 12 days at Ladoll. The suite room was large and comfortable. The kitchen with clothes washer was a nice bonus. I loved the Jing’an neighbourhood! Less than five minutes walk to the subway. Not five star fancy, hard bed mattress and slow wifi aside, I will stay again on my next visit to Shanghai.
Stayed 7 nights in Nov 2017

8/10 Good

KG, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, half block to the Jing An Temple.
If I plan to stay in Shanghai for a longer period of time, this is definitely a place I would choose! It has a little kitchen, has a small laundry machine to use and the location is so close to the subway. This is more of an independent apartment type than the regular hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

wendy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Overall it is nice, plenty of restaurant close by. Room is roomy and clean. Close to one of the attraction Jing An temple. I will stay again.
Stayed 3 nights in Aug 2017

10/10 Excellent

Ping, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience!
Nice hotel, excellent location,friendly staff, clean and cozy room. I enjoyed my stay at Ladoll and will come back again!
Stayed 16 nights in Jun 2017

10/10 Excellent

Jessica, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Service Apartment Feels Like Home & Pet Friendly
I absolutely love this place. I stayed here with my dog for a night only but the experience will last a life time for me. The standard studio I stayed at was lovely and comfortable with a warm ambience.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

Stephane, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden treasure
For short term stays, it is a little bit expensive however for long term stays this is a great serviced apartment and a wonderful location. If it was not for the price, I would definitely be staying there more often. Not to far from the station, the location is connected in a very central location with easy access to most if the city. Many places to eat, drink and catch up with friends over coffee are available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location
My partner and I stayed here in July before we left China. We stayed for three nights with our dog. The room was very comfortable. Equipped with a small but full kitchen, and a washer/dryer unit, it was very ideal if you want to stay more than one night. The room was just enough for two people and a dog, and had a large TV. They also have an extensive DVD collection you can borrow from. Cleaning staff came each day to tidy up. The staff does not speak much English, but you're in Shanghai, so expect that. The location is about a five minute walk from Jing An temple, and also to the Jing An subway stop. There is excellent food around the corner, including a good Hong Kong style restaurant, a dessert place, and if you have a hankering for donuts, there's a Dunkin in front of the temple. Can't beat the price, location and comfort.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy serviced residence/hotel. Allows dogs.
The Ladoll is a very comfortable hotel only a short distance walk away from Jing An Temple. It is surrounded by different restaurants, including Western-style, Hong Kong and Chinese food, as well as bakeries, bars and convenience stores. Perfect for visitors to Shanghai, if you plan to stay longer than a few nights. We stayed for three nights with our dog and the room was very comfortable. We had a one-bedroom with a small living room, kitchen and bathroom - all completely equipped and furnished. Plenty of storage space and a working safe. As other reviewers said, don't let the check-in area fool you: it's much nicer than that. They have a large collection of DVDs to watch, as there are basically no English TV channels (I found one but it wasn't consistenly English). On foot, it is very easy to find, if you exit out of Line 2 off of Jing An stop and keep the address handy.

8/10 Good

Daniel

Liked: Staff & service
Great value and location but basic
If you're looking for great value in a great location, then this place works. It's a serviced apartment so there's a mini kitchen, lounge and good sized bedroom. Location is great - just 2 mins from Jingan Temple and the metro stop, with great shopping nearby. It's quite Chinese in style and the quality of furnishings and room is more three star than five, but at this price it's hard to go wrong. Reception is in a room no the second floor and they check you in there so service is limited. No concierge or room service, so if you're new to China you may want more support. But if all you need is a good sized good value room you can't beat it.

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Harold, Sydney Australia

Disliked: Property conditions & facilities
Not too Bad
Had a reasonable stay at Ladoll for a week. Stayed in a Superior Suite (518) which was comfortable but smaller than indicated in the photos provided by the Hotel. The kitchen facilities were poor mainly comprising a battered pan and saucepan and jug, with no toaster, and a couple of knives spoons etc. The microwave and fridge were old but in good working order. Room cleanliness was OK although am not sure how frequently the bedding was changed. The entire suite was NOT in good general condition and obviously was due for renovation. There are no foreign TV stations provided although CCTV does have a reasonable English language News channel. Staff were helpful and efficiently arranged a taxi which arrived on time for trip to the airport. I paid about Au$130 pd for the suite which I thought to be a bit overpriced -although this particular area of Shanghai is expensive.

10/10 Excellent

Natividad, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Rest in Shanghai
I was really pleased with room and was grateful for the helpfulness of the staff. Unfortunately I was too tired to venture out alone late at night into the neighborhood, but it seemed to be close to many shops and restaurants.

10/10 Excellent

Susie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value apartment near the Jingan temple
Lovely furnishings and facilities for a few days in Shanghai, and the staff were great after we arrived very late. Great value.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Amy, Toronto, Canada

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great location just off a main road and 5-7 minutes from the metro station and Jing'An Temple. Hotel staff weren't present upon check out and that caused some extra time that was unnecessary, other than that, the stay was good.

10/10 Excellent

bert stu, global traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay in shanghai
great time here. good place to stay especially with the price of having a kitchen. close to so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel is a bit older and the lobby looks worn. However the rooms are well maintained and comfortable. Very near to Jingan station.

10/10 Excellent

Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yi Yi, New York

Liked: Property conditions & facilities
Good location, don't expect too much service.
The location is excellent! Close to everything in JingAn. Things are kind old in the partment, but it is still okay to stay. I am a regular visitor in Shanghai, so I don't need any service such as calling a cab or ask where to visit. The reception is kinda simple on the second floors. The house keeping is good, they keep everything clean everday.

8/10 Good

Cassandra, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, great service
Location is brilliant. The size of the apartment is great especially when staying for a week, even if your on business. The internet is a little slow which is the biggest frustration, but with numerous cafes across the road you can just go there and use the free wifi. It would be brilliant if there was at least a toaster in the kitchen and even better if there was an offer of a small starter pack to buy which included fresh milk and jam and butter etc just some basic essentials so you could actually make your own breakfast. While there is a convenience store downstairs, its a waste to buy larger sizes of milk,sugar, jam and butter when your only staying for a week. Put this into a 100CNY starter pack and life as a guest would be very simple. The staff are very very helpful with really good english. Highly recommend the apartment and I will definitely be back.

8/10 Good

Jen, Rosemead, California, USA

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed a lot
It has been nice during our stay there. Everything was fine; however, the room that we had given was so nearby in the corner of the street, a serie of huge noise coming into our room from the construction areas and/or people speaking in high voices from local business early in the morning.

10/10 Excellent

Genady, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
I stayed in Ladoll during my business trip . The room was huge , a proper one bedroom apartment . It came with fully equipped kitchen and big bathroom . The room interior is slightly tired but still pretty decent . The place is quiet , no much noise from the street . The room has the best bed I had in Chinese hotels , I had very good sleep . WiFi was good and free . Room was cleaned every day . In summary I think it's a great place to stay and close to the metro station . I would definitely stay there again.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We stayed here in 2007 for 6 weeks waiting for an apt. People are helpful but the overall is rather shabby. Please credit this stay to my account # 42711796 for the 10-night stay.Thank you, Marina Rivers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, good service
The hotel is steps away from Jing An temple, line 2 and 7 subway. Location is great. The reception is very friendly, service very good and courteous. The back-facing units are extremely quiet, a wonderful feature for a hotel in the center of Shanghai. Few things I dislike: even though each room has its own modem, the wifi speed is slow, maxed out at 1.6mbps --- the mattress is a tad too hard for non-Chinese -- water pressure in shower is weak with hot water not running constantly -- the AC in my unit faces the bed, so the air blows almost directly to you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Ladoll Service Apt
Good location. Kitchen facilities came in handy especially concerning preparing fresh chicken for my dog. Very comfortable bed and quiet (provided windows closed). Friendly staff.

10/10 Excellent

Richard, San Francisco

Liked: Cleanliness, staff & service, room comfort
very positive experience
comfortable apartment with kitchenette, living room, and bedroom. Clothes washer/dryer was a plus. Staff was very friendly and responsive to requests. Close to JingAn Temple and shopping, nice park nearby, and two Metro lines (#2 and #7) within 5 minutes walk. Many good restaurants in the area as well as food stalls (mantou, steamed buns), KFC and McDonald's. I needed something more than a hotel for a one week stay in Shanghai and this was perfect.

10/10 Excellent

VA, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet street two blocks from Jing'an Temple.
My room was the best I had in China. Large, clean, quiet. The office had DVD's for loan; the subway was two blocks away; an early morning taxi to the airport was easy to flag.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , Value for money
Nice Location , friendly and helpful staff . Value for money