Search Hotels Near Senoia City Hall, Senoia

"The mattress could be wau better i felt all thr springs in the bed"

"I have traveled all over the world and I must say by far this is the absolute worst hotel experience. Every time I arrived to the hotel, my key card didn’t work, so I made it all the way to the room, to turn around and go back downstairs to get it reprogrammed. The shuttle service to the airport was never on time & one day they told me to expect the shuttle at the airport at 3:30p as I was using it as a way to get back-and-forth to the MARTA. I stood outside in 35° temps and wind from 3:10 until 3:40. I called the hotel back & found out that the shuttle service driver was “delayed” (with no further explanation) & wouldn’t arrive until 4 PM. So, for an hour I waited in the freezing cold while watching people come after me & leave before me because it seems as though other hotels stayed on their scheduled time route. THEN came the worst part. The heat in my room stopped working on the 30° night. I was told to let it run longer because the heat would kick in (I did it, but knew that wasn’t true). My room felt like an icebox. I opened the door to the hallway (at least 15° warmer), so I propped my door open for over 30 minutes to let the hallway heat warm my room. I went down to the front desk & she told me she had to check with her manager, wait 30 minutes & she’ll call my room. 35 minutes later, nothing. I call the front desk, she already had an answer- a space heater: Totally Unacceptable! Then told me fully booked (didn’t seem that way). I was furious & done! Never Again!"

"Wonderful"

"It’s ok"

"The service is excellent! From the check-in to the departure. 5-Stars@"

"Clean but old. Needs update"

"Excellent "

"To tell you the truth I was to cold to worry about anything the room was good and the lady that helped us at the front deck was wonderful "

"Despite the hotel staff being friendly and doing their very best (Andy, Sam were kind and helpful), the hotel itself is not in the condition that I would expect from one of this brand - it felt like a lower end Motel 6. Hotels.com had it listed as a 2.5-start hotel which it certainly isn’t in its current state. It appears that there is a lot of deferred maintenance: worn carpets, walls needing patching and painting, tile needing repair and re-grout, missing lightbulbs; a general appearance of a renovation a decade ago that has not been upheld. Are the first night was on the second floor and was in a seriously dilapidated state; the following morning we were “upgraded” to a room on the fourth floor, which was much closer to the standard that one would expect for the brand. Perhaps there is a rolling renovation slowly unfolding? The hotel shuttle was unavailable the day of our arrival despite attempting to arrange it multiple times over the days leading up to our arrival (perhaps there is difficulty in keeping a driver available). Hot tub was out of service and from the reviews this seems to be the norm. The breakfast was subpar and ran out of food a half hour before closing time for the meal. Even the coffee machine stopped working on our second day. The place has plenty of potential, but needs some love and attention."