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Reviews of El Portal Sedona Hotel

3 out of 5
El Portal Sedona Hotel
95 Portal Lane, Sedona, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 706 reviews" "
Rating 8 - Good. 183 out of 706 reviews" "
Rating 6 - Okay. 59 out of 706 reviews" "
Rating 4 - Poor. 21 out of 706 reviews" "
Rating 2 - Terrible. 6 out of 706 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah, La Crescenta

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property - it felt like staying at a beautiful hacienda, much like the Ponderosa on Bonanza. The complementary snacks were over the top. Loved the courtyard and all the little touches that mean so much - like spending time at a friend’s. The staff was superlative, and so friendly and helpful. My husband dropped his wedding ring down the shower drain, and they called in their handyman to try and retrieve it. And he did! Love El Portal - thanks for a great visit!
Stayed 3 nights in May 2024
Response from El Portal Sedona Hotel on 15 May 2024
Oh, how nice! Thank you! We were thrilled to have you and so hope you come back again soon!

10/10 Excellent

Steve, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Owners and staff were very friendly, and location was unbeatable!
Stayed 2 nights in May 2024
Response from El Portal Sedona Hotel on 13 May 2024
Thanks so much! Hope you come back again soon!

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from El Portal Sedona Hotel on 6 May 2024
Thank you!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel grounds and surrounding area are rustic yet modern and very inviting, relaxing and welcoming. We enjoyed an evening in the courtyard with other guests by the fire pit, while enjoying an adult beverage. Host’ are refreshingly pleasant and provided very helpful information about the area. Access to adjacent facilities was a pleasant surprise and enjoyed the pool area. Looking forward to our return in the future!
Stayed 2 nights in May 2024
Response from El Portal Sedona Hotel on 6 May 2024
So glad you enjoyed your stay and do hope you return soon!

10/10 Excellent

William, New York

Travelled with partner
The location was perfect. It is right in the middle of everything, but set back so it feels quiet and serene. Steve and are always around - Rey accessible and very helpful. The rooms are lovely. It is so unpretentious. The only quibble I have is breakfast. This an inn with a lot of hikers and outdoor people, yet there are really no healthy options other than yoghurt. Berries or whole wheat bread we be nice. Otherwise it’s lovely. The outdoor space is very welcoming. Breakfast is outside. There is afirepit at night. We loved it.
Stayed 4 nights in Apr 2024
Response from El Portal Sedona Hotel on 22 Apr 2024
Thank you for your comments and we will take them in to consideration. Thank you also for the wonderful review. Hope you come back soon!

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What wasn’t unique about this property?!! This was a peaceful retreat filled with art , eclectic decor, privacy,comfort , and everything you might need for a Sedona vacation, with none of the pretentiousness of a large resort . The nicest owners and staff, and a juniper fire pit burning every night on the peaceful garden patio. not a single complaint. Loved having coffee , wine , snacks and drinks available- we had all we needed for our hikes and outings .We were given many great tips with a personal touch . Highly recommend this true gem.
Stayed 4 nights in Apr 2024
Response from El Portal Sedona Hotel on 19 Apr 2024
So happy to hear you had a wonderful stay with us! Back at you! Hoping you return soon! Thank you.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was, by far one of our favorite hotels we have ever stayed in. There was a slight snafu with check in (Expedia’s issue). But after that it was smooth sailing. The location, the room with its stunning design and furnishings, the amenities…shall I go on? Our host was friendly and accommodating. We didn’t want to leave the room!
Stayed 2 nights in Apr 2024
Response from El Portal Sedona Hotel on 17 Apr 2024
Thank you so much and we hope you return!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot Attention to detail and guest
Stayed 2 nights in Apr 2024
Response from El Portal Sedona Hotel on 16 Apr 2024
Thanks so much!

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here! I am already planning my next trip :) It felt like staying in someone's home who was really happy we were there! Everything we needed and friendly greeting when we arrived. So quiet and so fun to walk to the shopping areas and restaurants instead of driving. I loved all of the fireplaces and looking at all of the owner's collections. Thank you for sharing this beautiful place!
Stayed 3 nights in Apr 2024
Response from El Portal Sedona Hotel on 15 Apr 2024
We love sharing it with wonderful people like you! Thank you for staying with us and for the great review!

10/10 Excellent

laura

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from El Portal Sedona Hotel on 8 Apr 2024
Thank you!

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024
Response from El Portal Sedona Hotel on 29 Apr 2024
Thank you!

10/10 Excellent

Devi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place! Smooth check in and out. Friendly staff. Will definitely go back to that place for sure and highly recommended.
Stayed 2 nights in Mar 2024
Response from El Portal Sedona Hotel on 1 Apr 2024
Thanks so much! Hope you return soon!

10/10 Excellent

Lynn, Dunwoody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay feels very authentic western. Nice breakfast and snack area. Colored lights over the garden area and fire pit really adds to the atmosphere. Convenient location for shopping, dining land hiking
Stayed 2 nights in Mar 2024
Response from El Portal Sedona Hotel on 5 Mar 2024
Thank you for the great review! Hope you return soon!

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Will be back again!
Stayed 1 night in Mar 2024
Response from El Portal Sedona Hotel on 4 Mar 2024
Great! Looking forward to seeing you again!

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again. This spoke to my historical architecture side with homey touches and innkeepers who thought of everything!
Stayed 4 nights in Feb 2024
Response from El Portal Sedona Hotel on 27 Feb 2024
So glad you enjoyed your stay and hope you will be back soon! Thank you for the lovely review.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a jewel. Great location. Rooms are fantastic and unique. The amenities are top notch with a daily fire pit in the out door courtyard for relaxing at the end of a day exploring the amazing area. Steve, owner, and his staff make a stay here worth the price. Excellent choice, if you have the money.
Stayed 2 nights in Jan 2024
Response from El Portal Sedona Hotel on 1 Feb 2024
Thank you so much for the great review! Hoping you will return soon.

10/10 Excellent

Thomas, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Portal is a little gem of a property, located conveniently next to Tlaquepaque in the center of Sedona, with comfortable rooms and historic architecture, and a helpful and friendly staff. We have stayed at several good properties in Sedona, but from now on we will come back to El Portal.
Stayed 2 nights in Jan 2024
Response from El Portal Sedona Hotel on 30 Jan 2024
Oh, so glad you found us and will be back! Thanks for the great review.

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are unique and I love the decor. Family owned and clearly well managed and taken care of.
Stayed 1 night in Jan 2024
Response from El Portal Sedona Hotel on 20 Jan 2024
Thank you! Hope you return.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rustic feel intamite feel of the property. The staff is so friendly. She walked us to our room showed us how to use the fireplace, jazzcuzi tube and TV. There are complimentary snacks and drinks in the lobby. The property is super pet friendly, they even have pet baskets, that have hotel suppplies for the dogs.
Stayed 2 nights in Jan 2024
Response from El Portal Sedona Hotel on 16 Jan 2024
So glad you enjoyed your stay and hope you return. Thanks for the great review!

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from El Portal Sedona Hotel on 8 Jan 2024
Thank you for the 5-stars!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible! Intimate, romantic, cozy and magical. Highly recommend if you're looking for an experience, not just a place to stay.
Stayed 1 night in Dec 2023
Response from El Portal Sedona Hotel on 26 Dec 2023
How nice! Thank you!

8/10 Good

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant.
Stayed 1 night in Nov 2023
Response from El Portal Sedona Hotel on 11 Dec 2023
Thank you!

10/10 Excellent

Michele

Travelled with partner
Super Romantic & Private
Stayed 4 nights in Nov 2023
Response from El Portal Sedona Hotel on 11 Dec 2023
Thank you!

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! My kids loved it
Stayed 2 nights in Nov 2023
Response from El Portal Sedona Hotel on 28 Nov 2023
So glad you enjoyed your stay. Hope you return.

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpfull staff, vwry nice hotel room
Stayed 1 night in Nov 2023
Response from El Portal Sedona Hotel on 27 Nov 2023
Thank you!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PLACE TO STAY
LOVE THE GROUNDS AND THE ATTENDENTS WERE VERY NICE AND THOUGHTFUL
Stayed 2 nights in Nov 2023
Response from El Portal Sedona Hotel on 15 Nov 2023
Thank you so much!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from El Portal Sedona Hotel on 14 Nov 2023
Thank you!

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quaint boutique hotel with an excellent staff. Loved our stay.
Stayed 2 nights in Nov 2023
Response from El Portal Sedona Hotel on 13 Nov 2023
So glad! Thank you for staying with us and hope you return.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from El Portal Sedona Hotel on 11 Nov 2023
Thank you!

8/10 Good

Laura, CHATTANOOGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from El Portal Sedona Hotel on 11 Sept 2023
Thank you!

10/10 Excellent

Bradford

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from El Portal Sedona Hotel on 14 Aug 2023
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from El Portal Sedona Hotel on 29 Jul 2023
Thank you! Hope you return soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay! Close to everything but you feel a world away.
Stayed 2 nights in Jul 2023
Response from El Portal Sedona Hotel on 11 Jul 2023
Thank you for the great review and we hope you return soon!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from El Portal Sedona Hotel on 1 Jul 2023
Thanks so much!!

10/10 Excellent

THERON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a fun, eclectic place and so, so close to everything!
Stayed 1 night in Jun 2023
Response from El Portal Sedona Hotel on 29 Jun 2023
Why, thank you! Hope you return.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at the El Portal! Room was spacious and beds were comfortable. We loved everything about this place!
Stayed 4 nights in Jun 2023
Response from El Portal Sedona Hotel on 7 Jun 2023
So glad you enjoyed your stay and so hope you return again soon!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a relaxed, romantic, secluded yet accessible location in Sedona, there is no better option than El Portal Sedona. Care and attention to details are what sets El Portal apart even from other boutique inns. El Porto Sedona is quiet, equipped with a fireplace, a fire pit, a shower for two, a bathtub for two, 24 hour food and drink lounge/area, friendly and attentive owners and staff, in walking distance to restaurants and shopping, open garden patio area for sunlight and birds, a specifically designed room you would want to stay in during the day and simply a place where time seems to last forever.
Stayed 3 nights in May 2023
Response from El Portal Sedona Hotel on 24 May 2023
Oh thank you! What a nice review. Hoping you return soon!

10/10 Excellent

roy, stanford

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from El Portal Sedona Hotel on 24 May 2023
Thank you!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We really enjoyed our stay and they were helpful with things to do in the area and hikes. They had a very nice continental breakfast and even snacks for later in the day. It was also a nice location and easy to walk to nearby places.
Stayed 3 nights in Apr 2023
Response from El Portal Sedona Hotel on 2 May 2023
Jeff, so glad you enjoyed your stay! Hope you return.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from El Portal Sedona Hotel on 1 May 2023
Thank you so much for the 10 stars! Hope you return!

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at El Portal for our mini-moon after we eloped and had a fabulous visit. The staff was kind and helpful, and our room was cozy and romantic. Having the ability to use the hot tub & pool at the resort next door was an added bonus, and this little inn is within walking distance of the Tlaquepaque shopping village. We enjoyed wonderful meals at Rene & The Secret Garden Cafe. Book a room at El Portal, you won't regret it!
Stayed 2 nights in Mar 2023
Response from El Portal Sedona Hotel on 27 Mar 2023
So glad you enjoyed your stay at El Portal Hotel. Congratulations too! Hope you return!

10/10 Excellent

Jose

Stayed 3 nights in Mar 2023
Response from El Portal Sedona Hotel on 10 Apr 2023
THANK YOU! So glad you enjoyed your stay.

10/10 Excellent

Lauralie

Stayed 1 night in Mar 2023
Response from El Portal Sedona Hotel on 10 Apr 2023
Wonderful. Do hope you return again soon!

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem!
Stayed 2 nights in Mar 2023
Response from El Portal Sedona Hotel on 17 Mar 2023
So glad you thought so! Thank you!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my very favorite places to visit in Sedona. It’s a lovely property with unique rooms and an exceptional environment to relax and unwind!
Stayed 1 night in Mar 2023
Response from El Portal Sedona Hotel on 13 Mar 2023
Wonderful, so glad you enjoyed your stay! Hope to see you again.

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property is beautiful and very clean. It is also in a great location in Sedona
Stayed 2 nights in Mar 2023
Response from El Portal Sedona Hotel on 7 Mar 2023
Great! Thanks for the great review and we hope you return!

6/10 Okay

ROGER

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property has "good bones" with adobe and beautiful wood beams, but the decor is shabby, tired, and cluttered. Most light fixtures were very dim, with mismatched bulbs. Lots of paintings of nude women around. There were advertisements about a wonderful breakfast, or at least a continental breakfast, but it was a nook full of mostly junk food, pop, yogurts, booze, and some pastries set out each morning. It looks like the hosts are struggling to keep up the place. It is VERY pet friendly. There is NO pool and hot tub--you pay a fee and get to walk next door and use theirs--and you HAVE to pay even if you don't want to use it! BTW--The resort next door with the pool and hot tub was AMAZING!
Stayed 2 nights in Mar 2023
Response from El Portal Sedona Hotel on 7 Mar 2023
We’re sorry we don’t offer breakfast. We do not advertise or serve breakfast; we offer complimentary snacks. We put a variety of snacks out so people can hit the fridge whenever they like. We also have an honor system so guests can have a glass of wine or beer at the end of the day. We also offer sodas and waters.Also, there is no fee to use the hotel pool next door. Our guests use that pool for free. We don’t have nude pictures on the wall anywhere. We have fine art from the 20s. Our decor is from the arts and crafts period from the 1920s and we work hard keeping it that way. Our hotel is authentic to that style in every way. We are not a high-end commercial hotel. We are sorry you didn’t like our authentic boutique hotel. El Portal is not your average hotel.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So quaint and so romantic! Absolutely perfect for mine and my boyfriends first get away together.
Stayed 2 nights in Feb 2023
Response from El Portal Sedona Hotel on 27 Feb 2023
NICE! Glad you enjoyed your stay and hope you return!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from El Portal Sedona Hotel on 27 Feb 2023
Thank you!

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from El Portal Sedona Hotel on 27 Feb 2023
Thank you!