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Reviews of La Hacienda Motel

2 out of 5
La Hacienda Motel
5414 1st Ave S, Seattle, WA

Reviews

6.2
Rating 10 - Excellent. 75 out of 452 reviews" "
Rating 8 - Good. 105 out of 452 reviews" "
Rating 6 - Okay. 118 out of 452 reviews" "
Rating 4 - Poor. 78 out of 452 reviews" "
Rating 2 - Terrible. 76 out of 452 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower didn't drain . Had an inch of water after my shower
Stayed 1 night in May 2024

4/10 Poor

zach

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation. Consider the rate per night influenced the review.
Stayed 1 night in May 2024

10/10 Excellent

matheson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot just out of hip georgetown area with great restaurants and breweries, close to the stadiums and quick bus ride into downtown.
Stayed 1 night in May 2024
Response from Victor on 13 May 2024
Thank you for the great review!

8/10 Good

JAMES

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Victor on 23 Apr 2024
Thank you for choosing La Hacienda!

2/10 Terrible

Serafin

Stayed 5 nights in Mar 2024
Response from Victor on 2 May 2024
I'm sorry to hear your stay didn't go well. Was there anything in particular that made you unhappy?

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Victor on 23 Apr 2024
Thank you for choosing La Hacienda!

10/10 Excellent

Emma

Very friendly staff.
Stayed 2 nights in Mar 2024
Response from Victor on 23 Apr 2024
Thank you for the review!

2/10 Terrible

Shirley, Kamloops

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room we were giving had ants crawling over the entire bathroom, the second room we were given had blood on the sheets and someone’s hair all over the other sheets. The third and final room they could offer us wasn’t clean or swept but we had no other choice at that point.
Stayed 1 night in Mar 2024

4/10 Poor

Constantine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
You get what you pay for. Whole it's very affordable the cleaning could use a little work. I don't suggest getting the room above the lobby as it's extra noisy with night staff television and the chimes from the door blaring all night. The traffic is also loud. The parking lot feels mostly safe as it's very well lit, but my partner didn't trust it because the neighborhood it was in. It was fine for just one night but wouldn't stay there again.
Stayed 1 night in Feb 2024
Response from Victor on 27 Feb 2024
Sorry to hear you didn't enjoy your stay, Karen.

6/10 Okay

ELISABETH, SALT LAKE CITY

Travelled with partner
The hotel was what ya get for the price. Nothing fancy. Ok location but still not terribly close to anything.
Stayed 4 nights in Feb 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spices.
Stayed 1 night in Feb 2024
Response from Victor on 13 Feb 2024
Thank you for the great review!

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is my second time at the hotel. this time i ended up in a handy cap room shower was overly crowded and didnt have fixed overhead shower. im not used to that kind of shower facility. However I will go back!
Stayed 1 night in Dec 2023
Response from Victor on 29 Jan 2024
Thank you for the review. If there's a specific room on our property you would like, please go ahead and let the staff know at check-in. We will do our best to accommodate your needs.

10/10 Excellent

Deion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Victor on 29 Jan 2024
Thank you for the great review! We appretiate it.

10/10 Excellent

Alexander

Stayed 3 nights in Nov 2023
Response from Victor on 29 Jan 2024
Thank you for the great review.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed at the La Hascienda for 2 nights, what a wild ride it was. We were greeted graciously by the warm hotel staff, were able to check in 3 hours early with no problems. Overall 5 stars due to a clean room and a place to sleep for cheap! The only negative was the shower faucet was leaking and there were some not so quiet parties in the room next to us one night doing some causing a ruckus—due to the thin walls this was not pleasant. Overall, the. La Hascienda slapped. Enjoy!
Stayed 2 nights in Oct 2023
Response from Victor on 24 Oct 2023
Thank you for the review.

4/10 Poor

Sergio

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely a sketchy location/place. Main window would not lock. Place does not inspire confidence of cleanliness nor safety. If you’re a tourist and can afford something else, do so.
Stayed 1 night in Oct 2023

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night snacks and comfy beds
Stayed 1 night in Oct 2023
Response from Victor on 24 Oct 2023
Thank you for the great review!

8/10 Good

Thai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was older but the price was great and the room was clean. Also easy parking.
Stayed 1 night in Oct 2023
Response from Victor on 10 Oct 2023
Thank you for the great review!

6/10 Okay

shovler

Travelled with group
Liked: Cleanliness, staff & service
the room was clean. The staff was helpful. The TV in #118 was possessed by a demon. I've never seen a TV behave on it's own before. Maybe it was the spirits in the room that kept changing the channel from football to TMZ. It was kinda neat. For a while. Then it wasn't. But that's nobody's fault.
Stayed 1 night in Oct 2023
Response from Victor on 31 Oct 2023
I'm sorry to hear you had problems with your TV. Please, next time, reach out to the front desk, and we can take care of the issue.

10/10 Excellent

George

The bed is comfortable
Stayed 1 night in Oct 2023
Response from Victor on 10 Oct 2023
Thank you for the great review!

4/10 Poor

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like what I thought it would be, there was ants coming out of the wall in the bathroom and the bathroom door doesn’t shut
Stayed 2 nights in Sep 2023
Response from Victor on 10 Oct 2023
I'm sorry to hear about your experience. We will look into those issues with your room.

6/10 Okay

Angel

Stayed 1 night in Sep 2023
Response from Victor on 24 Oct 2023
Thanks for the review. Is there anything we could have done to make your stay better?

6/10 Okay

Byambajargal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When can I get back my deposit?
Response from Frontdesk on 22 Sept 2023
Your 50USD credit card deposit has already been voided (#980840).

2/10 Terrible

Mario

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Victor on 21 Sept 2023
We apologize for the construction we did to our roofing during your stay. It was something that had to be done before the end of summer. Our property was at high risk of floods for this year's storms.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Victor on 20 Sept 2023
Thank you for the great review!

8/10 Good

Tyler

Stayed 3 nights in Sep 2023
Response from Victor on 10 Oct 2023
Thank you for the great review!

2/10 Terrible

Rosalinda

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Run down outdated, got woke up everyday at 8 am to pounding on the roof, house cleaning was rude, toilet paper had Mold, showers are tiny, restrooms tiny, raised prises for Beyonce concert, door had a gap, just not worth it. Didnt apologize for the mess/ construction or offer any type of discount or extras for being woken up at 8am on my Vacation
Stayed 3 nights in Sep 2023
Response from Victor on 18 Sept 2023
Hello Rose,Apologies for the repair work we were getting done this week. We were remodeling to prepare our roofing for the stormy winters that hit our city.As for the maid, she speaks very little English.And the price increase, if you go to any hotel in any city, they will do the same thing for a Beyonce concert. However, we did give you a complimentary room upgrade into king bedroom for the inconvenience. I'm sorry to hear it didn't meet your standards.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Victor on 19 Sept 2023
Thank you for your review!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good city option and more affordable than many others. Cheers!
Stayed 1 night in Sep 2023
Response from Victor on 18 Sept 2023
Thank you for your kind words. We try our best to be a clean and affordable place to crash in the city.

2/10 Terrible

Tamera

Stayed 2 nights in Sep 2023
Response from Victor on 18 Sept 2023
I'm sorry to hear we didn't give a great experience at our facility. We will try better.

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Victor on 18 Sept 2023
Thank you for the review, we will continue to improve this place if you choose to come back.

10/10 Excellent

Antoniy Miroslavov

Business traveller
Liked: Amenities, property conditions & facilities
I like it!
Stayed 3 nights in Sep 2023
Response from Victor on 18 Sept 2023
Thank you for the great review.

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
trash in my microwave, floors were slick from mopping, cockroaches in room, construction being done above our room, rude day clerk
Stayed 1 night in Sep 2023

4/10 Poor

kevin

Stayed 2 nights in Sep 2023
Response from Victor on 10 Oct 2023
I'm sorry to hear your stay didn't go well. Is there anything we can improve?

8/10 Good

Christine

Travelled with partner
Liked: Staff & service
Chose this hotel as it was close to the showbox sodo. Holes in walls. Toilet seat broken. Pretty sure mold on the walls in the shower. But bed was comfortable and room was dark and cold. So for just a place to sleep it was fine.
Stayed 1 night in Sep 2023
Response from Victor on 18 Sept 2023
I'm sorry to hear there was issues with your room. We will thrive to make it a cleaner place to stay.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Victor on 31 Oct 2023
Thank you for the great review!

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lighting in the room was not good. Having only 1 ceiling light that was dim did not allow for reading. Also, the floors had some kind of film on them that turned my socks black. The bathroom counter and the dresser top also had some type of film on them, which was not pleasant to the touch. They felt greasy. I probably would not stay here again.
Stayed 2 nights in Aug 2023
Response from Victor on 18 Sept 2023
Thanks for letting us know. We will make sure to double-check the lighting in all of our rooms and the cleaning supplies our maids are using.Our goal is to be a clean and affordable option for people to stay in the city. I hope you give us another chance in the future.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The staff was extremely helpful and very nice. Appreciated the drinks and snacks available.
Stayed 1 night in Aug 2023
Response from Victor on 18 Sept 2023
Thank you for the great review!

4/10 Poor

Doug

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was fairly cheap, and rightly so. Amenities are minimal, it was not cleaned well, smelled bad when we arrived, the sink drain was clogged, towel rack was coming loose from the wall. We won't be staying here again.
Response from Victor on 18 Sept 2023
I'm sorry about your experience and appreciate the honest review. We aim to be a clean and affordable place to stay in the city. We will do better in the future.

6/10 Okay

Kathryn

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient location for my needs. Easy check in and check out. Toilet wasn't flushing properly and smoker detector was missing. Floors were sticky.
Stayed 1 night in Aug 2023
Response from Victor on 19 Sept 2023
Thank you for your review. We will work to fix these issues.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
It was great, the area was a lot of fun…. And everything was in walking distance!!! So much fun
Stayed 1 night in Aug 2023
Response from Victor on 18 Sept 2023
Thank you for the great review.

4/10 Poor

Greg

Travelled with partner
Liked: Staff & service, amenities
A budget location. The staff were helpful enough; the room had been generally cleaned, but it is still waiting for that proper clean to remove the decades of grime and neglect; two towels had light but noticeable colour spots, and we weren’t going to bother figuring out if they were clean but simply stained or if it was some fascinating, relatively fresh human discharge; the location (surrounded by industrial district where loading trains honk extensively and around the clock, busy highway frequented by trucks on their routes) paired with the old facilities (thin walls, door frames with light and obviously sound pouring through) meant that even with earplugs in, the sleep was very broken. The extra drive and/or cost for better facilities in a quieter location is advisable.
Stayed 1 night in Aug 2023
Response from Victor on 21 Sept 2023
We are sorry about the issues you experienced with your room. We are currently going through a remodeling phase inside and outside the property to fix all the problems this building has faced for years. We aim to provide a clean and affordable place to stay in Seattle.

8/10 Good

Jennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good place to stay after a show at Slims.
Stayed 1 night in Aug 2023
Response from Victor on 19 Sept 2023
Thank you for your review!

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cigarette burns in the curtain and bed spread. The bathroom was dirty, the shower head came to the chest with no pressure. The shower faucet fell off, and the drain was plugged. People were rooting around the parking lot. I would not recommend.
Stayed 2 nights in Aug 2023
Response from Victor on 20 Sept 2023
I'm sorry to hear you didn't enjoy your stay. We will try better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Our room was very clean, walked in and I could smell a cleaner (nothing that was bothersome) , nice wooden floors, clean sheets, comfy bed. Quiet besides the normal cars driving by. Would definitely stay again! It was a 8 min drive to the T mobile park
Stayed 1 night in Aug 2023
Response from Victor on 18 Sept 2023
Thank you for the review!

2/10 Terrible

Sterling

Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Victor on 19 Sept 2023
I'm sorry to hear we didn't meet your expectations.

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The rooms were very clean. It is a older building so not the newest furnishings but very comfortable and does the job for a great price.
Stayed 1 night in Aug 2023
Response from Victor on 18 Sept 2023
Thank you for the review!

10/10 Excellent

Samantha, Montreal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room I was booked in was very spacious and comfortable: the motel is pretty dated, but the man who checked me in was very kind and pleasant. The motel is in an industrial area so it feels pretty sketchy, but other than that it’s a comfortable place to stay.
Stayed 1 night in Aug 2023
Response from Victor on 18 Sept 2023
Thank you for the review. We will be remodeling soon and hopefully be more up to date, if you choose to stay with us again.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service
I was there for three days, and I did not get clean sheets. The Garbage cans were not all emptied daily. The bathroom floor was not swept in 3 days.
Stayed 3 nights in Jul 2023
Response from Victor on 19 Sept 2023
Thank you for your honest review. We will ensure to re-train our housekeepers on giving service to our house guests.