Dear Lainie, We are glad to hear you enjoyed a peaceful stay with us. Providing a quiet and relaxing environment for our guests is important to us. Your feedback is appreciated, as it helps to enhance our guests' experience. We hope to welcome you back for another serene and even better stay in the future.Sincerely,Hotel Management

Dear Omar, We sincerely apologize for the inconvenience you experienced during your stay. The lack of staff availability, pool closure, and unsatisfactory breakfast are not reflective of our standards. We understand your disappointment, especially when traveling with your family. Please know that we are actively addressing these issues to improve our services. We value your feedback and hope you will consider giving us another chance to provide a much better experience in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management

Dear Suresh, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues and any inconvenience caused during your stay. Providing a clean and comfortable environment is our priority, and we are addressing your concerns with our housekeeping team to ensure improvements. Your comments are valuable to us, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay. Sincerely,Hotel Management

Dear Anurag, Thank you for your wonderful review of your stay at Extended Stay America! We're delighted to hear that you had a great stay with us and found our accommodations to be reasonably priced. Providing excellent value and a comfortable experience for our guests is always our priority. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Management

Dear Nellie, Thank you for the review. We apologize for not meeting your expectations with our property's conditions. Our team's goal is to ensure each guest is treated with exceptional service and that our accommodations are clean and comfortable. We thank you for letting us know how you feel about our suite, as it helps us plan for the future. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back for a much better stay. Sincerely,Hotel Management

Dear Zurissadai, We are happy you chose Extended Stay America for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear Guest, We sincerely apologize for the multiple issues you encountered during your stay. It is disheartening to hear about the cleanliness and maintenance concerns you experienced in your initial room. Please know that this does not reflect the high standards we strive to maintain. Regarding the bedding situation, we deeply regret the inconvenience caused by the delay and the unsatisfactory response from our staff. Rest assured, we will address these matters with our team to prevent such incidents in the future. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.Sincerely,Hotel Management

Dear Olive, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments serve as the encouragement pill for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management

Dear Siddhant, Thank you for being our guest. We are glad you enjoyed our location and liked your suite and maintained hotel. However, we regret your disappointment with the inconvenience caused in your room by the wifi speed, and your remarks are passed on to the concerned individuals for checking. Our front desk team is always there to help you, and we will instruct them to mention our kitchenware policy during check-in, which says that the dishes of your suite are kept at the front desk to ensure cleanliness and are always on request. The team delivers them to your suite. Thank you for sharing your suggestion for the betterment of our organization. Please allow us to correct this for you on your return visit and show you the exceptional stay we are committed to providing every guest.Sincerely,Hotel Management

Dear Olive, Thank you for staying with Extended Stay America and sharing your lovely review. We're glad you enjoyed your stay and find our staff friendly and accommodating. We take pride in guests' satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management

Dear Kailea, It was our pleasure to have you stay at Extended Stay America recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to the interstate and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice when in the area. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. Thank you for being our guest; we look forward to seeing you soon.Sincerely,Hotel Management

Dear Charlyn, Thank you for staying with us and reviewing your experience. Please accept our apologies for the cleanliness concerns in your room and the unsatisfactory service you received from our associates. As a business, we strive to surpass our guests' expectations, and we regret that we failed to do so in your case. Please be assured that we take your feedback seriously and will take the necessary steps to ensure that such issues do not occur in the future. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management

Dear Steve, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We love what we do, but it is always nice to be recognized for a job well done! We hope to have the honor of hosting you again soon here.Sincerely, Hotel Management

Dear Rebecca, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent stay expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We assure you that what you experienced is unacceptable by our standards, and we will address this with the concerned team for improvement. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Alice, Thanks for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so thank you for recognizing our commitment to outstanding hospitality! The entire team at Extended Stay America hopes to see you again the next time you are in the area.Sincerely,Hotel Management

Dear Kathleen, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We work hard to ensure our guests have a comfortable and memorable stay with us. Thank you for choosing Extended Stay America for your recent stay. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management

Dear Paul, Thank you for selecting Extended Stay America and taking the time to write a review. We're pleased to read that you had positive interactions with our staff, but we sincerely apologize for the issues you encountered with the room. We take your feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure improvements are made. Providing a clean and comfortable environment for our guests is a top priority, and we're committed to ensuring a better experience in the future. We appreciate your patience and understanding during your stay, and we hope you will consider giving us another chance. Sincerely,Hotel Management

Dear Mohamed, Thank you for staying with us and reviewing your experience. We are incredibly sorry for the situation you described regarding the noise and the cleanliness issues. Our goal is to provide excellent service and a clean, comfortable suite so you can get a good night's rest. Therefore, we are very disappointed that your sleep was disrupted, and we completely understand how frustrating this was for you. We hope you will allow us another opportunity to provide you with the relaxing, outstanding experience you deserve. Sincerely,Hotel Management

Dear Peggy, Thank you for staying with us. We couldn't be happier to know that our staff stood out for their professionalism, friendliness, and enthusiasm. Dawn takes great pride in providing exceptional service and creating a welcoming atmosphere, so it's wonderful to read that they made you feel so welcome during your visit. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

Dear Isela, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management