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Reviews of Courtyard Seattle Downtown Pioneer Square

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Debbie

Disliked: Staff & service, amenities, property conditions & facilities
There was no service in terms of food. I spent time trying to get food, however they were out of quite a bit of food when I was there. I don't think I would visit there again.
Stayed 1 night in May 2024

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and staff was wonderful.
Stayed 2 nights in May 2024

6/10 Okay

Kara

Liked: Cleanliness
Property was ok. Good location to walk to Lumen Field and Pike Place. But the area is pretty run down. Also there is pay parking across the street. Don’t pay for valet!!
Stayed 2 nights in May 2024

10/10 Excellent

Polina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was grear
Stayed 3 nights in May 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not one positive thing to say about this property
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall
Stayed 5 nights in May 2024

10/10 Excellent

Jaimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to a Rolling Stones concert and it was just down the street from this establishment. The people working the desk were very helpful and friendly and made it our experience so much better. I would come here again.
Stayed 1 night in May 2024

10/10 Excellent

Russell, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for attendance at Lumen Stadium and the pier for the ferries. Super great staff!
Stayed 2 nights in May 2024

4/10 Poor

Christopher, Hilversum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The rooms are really small and cramped. It was warm the few days when we stayed and the air conditioning could not keep up, so the room was always too warm. They offer a really expensive valet service, but you will have to circle the block a few times because they don’t seem to be in a hurry to get the cars parked. The free WiFi was finicky and we had to call the front desk to get it sorted out. We had the prepaid breakfast plan, and told the host at breakfast, but we still found the charges on our bill upon checkout. The front desk host was able to reverse the charges, but it lengthened the checkout process when we were ready to go.
Stayed 2 nights in May 2024

10/10 Excellent

George

Travelled with family
Liked: Property conditions & facilities
Good downtown location
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Few amenities , expensive parking, no complimentary coffee!!
Stayed 1 night in May 2024

8/10 Good

Oze

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My view was of an alleyway with a congregation of homeless people burning fires and shooting up. Spooky
Stayed 5 nights in May 2024

8/10 Good

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 5 nights in May 2024

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Javier

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Hotel is excellent but only issue is parking, they do have valet.
Stayed 1 night in May 2024

10/10 Excellent

Alex, Los Ángeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice biew
Stayed 1 night in May 2024

10/10 Excellent

Adila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff and overall stay experience is great. We will definitely come back ❤️
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable rooms, very clean, delicious coffee!!!
Stayed 5 nights in May 2024

10/10 Excellent

Guillermo, Puyallup

Stayed 1 night in Apr 2024

8/10 Good

Troy

Stayed 2 nights in Apr 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice people. Convenient to walk to stadiums.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
A great location for shopping, dining and walking to the sports stadium. Spacious, comfortable room. Friendly staff. Delicious food at The Bistro.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Elizabeth

Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacquee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raul at the front desk was absolutely fabulous!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Elevators were fast.
Stayed 1 night in Apr 2024

6/10 Okay

lucinda

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
A decent hotel for 3 nights in Seattle. Our view of the alley with homeless and other things taking place wasn’t ideal. We got woken up several times in the middle of the night with loud noise from the street. Staff were professional and helpful. I used the gym which did the job, well maintained.
Stayed 3 nights in Mar 2024

10/10 Excellent

JACK

Stayed 1 night in Apr 2024

10/10 Excellent

Chad Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay second time stayng there A
Stayed 1 night in Mar 2024

10/10 Excellent

George, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Shala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to Pike and the stadiums.
Stayed 1 night in Mar 2024

2/10 Terrible

justin

Travelled with family
Disliked: Cleanliness
There's crackheads everywhere ,there under are window all night fighting. No swiming pool and the parkings 60 bucks a night. horrible stay Only good thing was it was 8 mins walk to lumen stadium. Dont recommend way over priced ....
Stayed 2 nights in Mar 2024

4/10 Poor

Jennifer, Portland

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property showed as having a pool but it was closed seemingly indefinitely for renovation.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing from the 14th floor. We were disappointed that the pool was out of commission during our stay. A pool for our little one was a deciding factor in booking a room at this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family
The staff was super friendly and helpful. Great location we will definitely stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal, Longview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 2 nights in Mar 2024

6/10 Okay

Rachel

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was extremely hard to find at first. There is no onsite self parking, so you either pay a ridiculous $60 a day for valet or pay for street parking, which is impossible to find close by. There is a parking garage right down the street. One reason I got this hotel was because of the pool, yet when we got there it was down for maintenance and the website never stated that. So I had 3 very disappointed children. The breakfast was average yet extremely expensive. $90 for 1 adult and 3 children. Would recommend to go out to eat in the city. The staff was very nice and accommodating with your needs. Lots of history there. Ask Raul about the building, he’s very knowledgeable. Room was pretty clean despite a little dust. Bed was comfy and so was pull out couch. It was only a 12 min walk to the pier which was easy to do!
Stayed 1 night in Mar 2024

10/10 Excellent

Derek, Burlington

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

6/10 Okay

Samantha, bend

Travelled with family and small children
Liked: Cleanliness
The pool was under construction and that was not the case when we booked three weeks ago. An email that the pool was closed to prep the kids would have been great. Our air conditioner also was not working. Otherwise the stay was fine!
Stayed 2 nights in Mar 2024

4/10 Poor

Stephenie

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities
The hotel room itself was great! However the valet parking was horrible! I paid $70 bucks to park my car in a safe place for the night and it came back scratched and damaged :( i was not reimbursed for anything. The staff at the hotel was ok but dont expect fast service on anything! Understaffed and waited forever for anyone to wait on us and to get our food. Also not a place for kids. Seattle is dirty and full of homeless people shooting up right outside the hotel! Also garbage everywhere and smells like urine.
Stayed 1 night in Mar 2024

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived super early 10am I knew that our room was probably not ready but wanted to get breakfast and leave the luggage there. To my surprise the room was ready. Room was clean, front desk was super friendly, we were there for 3 nights. Family of 3 (kid being 8) room was perfect, bed was comfortable, sofa bed for my surprise was also very comfortable. Highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Stayed 2 nights in Mar 2024