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Rating 10 - Excellent. 60 out of 388 reviews" "
10 - Excellent
60
Rating 8 - Good. 67 out of 388 reviews" "
8 - Good
67
Rating 6 - Okay. 56 out of 388 reviews" "
6 - Okay
56
Rating 4 - Poor. 64 out of 388 reviews" "
4 - Poor
64
Rating 2 - Terrible. 141 out of 388 reviews" "
2 - Terrible
141
5.0/10
Cleanliness
6.4/10
Staff & service
5.2/10
Amenities
4.8/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
2/10 Terrible
Tammy
Business traveller
6 May 2024
Disliked: Property conditions & facilities
The staff was friendly however, the hotel itself is filthy. The room was not clean, hair in shower, stained sheets. There were cigarette butts and garbage laying around outside. It was very run down. The lock on the door was broken. There was a duck and garbage in the black water pool. I get that the pool would not be open but to have it left like that tells you about the how the rest of the place was
The room was a nice size with the kitchen convince all in one area. Bed was comfortable well maintained with the night table access with built in socket for charging my electronics
Denis
Stayed 1 night in Apr 2024
Response from ~ on 2 May 2024
Dear Denis,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our accommodations to your liking.We take great pride in providing comfortable and well-maintained rooms for our guests, and we're thrilled to hear that the layout of your room, complete with a convenient kitchen area, met your needs perfectly. It's also fantastic to hear that you found our beds comfortable for a restful night's sleep and appreciated the thoughtful addition of built-in sockets for charging your electronics.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Manager,Cloud9inn.
6/10 Okay
Pekka
30 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Pekka
Stayed 1 night in Apr 2024
4/10 Poor
Lisa
27 Apr 2024
They charged me $80 per night for 2 nights. Never honored the Expedia price of $60 ~
Disappointing
Lisa
Stayed 1 night in Apr 2024
Response from ~ on 27 Apr 2024
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced as a guest. Regarding the pricing discrepancy, we understand that online booking platforms sometimes offer varying rates due to their own promotions and discounts. Rest assured, we will take steps to prevent this from happening again in the future. Your satisfaction is important to us, and we appreciate your understanding. . We hold ourselves to a high standard and plan to give this issue the attention it deserves.It's valued guests like you who continually drive us to improve, and we genuinely appreciate you bringing this matter to our attention. Thank you for your understanding and patience.
Very Convenient location, just a couple blocks from the Boardwalk, Beach, Dining, Bars. Room was just fine, had everything we needed, very clean. Staff is friendly and accomodating in the event there are any needs. I always stay here when I come to Seaside Hts. Been coming and staying here for 5 yrs.
This place is great. All dive Seaside Heights motels are kind of the same, but this has bigger than average pool, and a nice poolside grill used by guests to make BBQ and burgers (which I've not seen elsewhere).
This hotel is a scam. I never saw something like this before. Everything dirt, bathroom smells pee, the room smells cigarette (what the manager said “he can’t controls who smoke or not inside the room”). I decided to leave the hotel with my sons when I saw cockroach in the bathroom.
I could say so much, but if your looking to just sleep, shower and change the place is decent enough. Long term renters do live here. Most are very pleasant and welcoming like the owners, but one family in particular is very rude and disrespectful towards the owner. Making our family very uncomfortable. I really hope they can get rid of that negativity in their hotel in order to help their Hotel prosper. I wish them the best of luck
Cristal
Stayed 3 nights in Aug 2023
2/10 Terrible
Dana
18 Aug 2023
Disliked: Property conditions & facilities
When i arrived the hotel looked nothing like the pictures and appeared unsafe. I left and found a more appropriate place to stay with my granddaughter
It is a beach motel so it obviously wasn’t the best but the staff was wonderful and sweet we had beds to sleep in and a pool to swim in!!! Kids were happy parents were happy!
I dont think they change the bed sheet pillow cases and others! Bathroom STICKS !! Doors are old and broker. Rooms are so dark not enough light. Bottom line -! Never again even its FREE ! Insane!! NO TV ! In short , its not what you think it is. 👎👎👎
aurelio
Stayed 1 night in Aug 2023
8/10 Good
Helen
Travelled with family
4 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good place to stay just need and upgrade
It was nice wish the ac worked more needs upgraded but it was nice the pool was nice kids enjoyed it
This was about the worst room we have ever been in. The pictures were deceiving. No pictures on the walls, the lighting was horrible and there was hair on the toilet tank and bathtub and I had to ask the people there to clean and sanitize it. No draws to put clothes, no hooks to hang things.
The pool was keep ok, the staff are very polite, the old lady is nice, but the cleaning staff, need to do a better job cleaning, room and, bathroom very dirty, and the toilet doesn't flush well, but I always say , you pay for what you get.
Richard
Stayed 2 nights in Jul 2023
6/10 Okay
Andrew
Travelled with group
18 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
A little expensive
Andrew
Stayed 1 night in Jul 2023
10/10 Excellent
Andres
Travelled with family and small children, Business traveller
18 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Very good customer service but the building Needs upgrades the rooms have strong cigar smells the sheets on the bed, the curtains, the bathroom, are still very old! If they do a renovation, the place would be excellent and very well located
Went on a overnight trip with the girls and unfortunately we did not read the reviews before hand, and let me just say that the reviews are accurate!!! Pool looked green you could not see the bottom, bathroom was dirty had to wear flip flops in the shower, however beds were decent. We didn’t sleep under the blankets but I was uncomfortable! Also cable did not work so if your planning not to be in the room it is okay for a night, but I would not return if it wasn’t that we paid ahead and could get out money back I would have canceled and went elsewhere. BELIEVE THE REVIEWS!!!
Dusty bed frame especially head of bed
Stained towels
Pools looked good but no time to use during daytime due to early check out 10 am
Tub severely chipped
Room given to another after we called advising of late checkin time
This was during busy fourth July weekend
Made reservations and when I arrived to check in they had no rooms. Met by other people in the lobby that had the same problem. Front desk was very rude and dismissive like it was no big deal. Had to find a different hotel and pay double the cost wound up paying over $500 to say for my daughters tournament.
I will never use this site again because of this. Can’t trust it.
The staff was nice,but the room was not clean at all and the smoke alarm was beeping when we got there i want down and ask for a new battery which didnt fix it and was told to take it off the wall by staff and we found roach in the sink and in micowave will not be return to stay there next year
I reserved the room on Expedia based on the rating and the pictures supplied. My son showed up an hour later and the place was dirty and the front desk barely spoke English, would not answer the phone and would not supply an email address. I contacted Expedia who also tried to assist and was unable to get anywhere. All phone numbers either lead to voicemail or is forwarded to an answering service who advised they dont speak english aat the front desk. I would like a refund as i left many messages asking to cancel and check out and i am unable to get any response at all.