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"Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay. "

"Breakfast was good, but had a strange experience with my evening meal of pasta, when I asked for Parmesan cheese l was told that the chef had already put some on and that I couldn’t have any more, l thought that they were joking but even when l told the duty manager I still never got any !!! I felt like a school child being told off . Would never go there again which is a shame as I’ve stayed there several times before. 😎"

"Very pleasant 2 night break in Eastbourne Everything was good - plenty of parking outside hotel with a parking permit, food was good too Had a standard double on the 7th floor & it was spacious enough & certainly not cramped I did view a sea view/balcony room & that was superb All staff were so very friendly & very accommodating "

"Good self serve breakfast"

"Great stay central to everything in town."

"Room was a little small and showing signs of ware and tare. Excellent breakfasts with fresh fruit salads, continental spread, hot food cooked to order and tasty. I did not try the lunch or dinner but I noticed a lack of vegetarian options. I also did not try the indoor pool or gym. I had afternoon tea there which was a bit pricey and underwhelming."

"everything ok staff very helpful and corrected a hiccup immediately no problem"

"Incredible location, lovely staff and cosy room. The staff really made this place that extra bit special, they were so attentive and chatty it was lovely to talk to all of them. They really made our stay so much better than just the hotel itself which was beautiful!"

"We had a lovely stay in the Beacon View accommodation. It has a back deck with a superb view so we were disappointed it rained for the whole time lol. Perfect spot for exploring the South Downs National Park, or hopping to Lewes, or like us a day trip to Drusillas Zoo...."