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Reviews of Rivelyn Hotel

3 out of 5
Rivelyn Hotel
1-4 Crown Crescent, Scarborough, England

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 136 reviews" "
Rating 8 - Good. 65 out of 136 reviews" "
Rating 6 - Okay. 21 out of 136 reviews" "
Rating 4 - Poor. 6 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet cistern filling ,floorboards and room doors, were noisy.staff very nice breakfast good.very reasonable price.
Stayed 3 nights in Nov 2023

10/10 Excellent

Deryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3 star hotel I find Rivelyn excellent. It is always clean, the staff are helpful and friendly and beds are comfortable and the breakfast well cooked. It is located within a 2 minute walk to beautiful sea views from the Esplanade, a 5 minute walk of local shops and a 10 minute or less walk to the town centre, restaurants, cafes and the theatre, and also the beach.
Stayed 5 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
what I needed and within my budget
Stayed 2 nights in Oct 2023

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Danielle

Stayed 2 nights in Jan 2023

6/10 Okay

A

Stayed 2 nights in Dec 2022

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 %happy with our stay
100 % happy with our stay
Stayed 2 nights in Dec 2022

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Scarborough
Good comfortable room, and clean. All facilities in working condition. Good location. As a bonus the hotel also possesses an onsite bar.
Stayed 2 nights in Nov 2022

8/10 Good

Arvydas

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Marion

Stayed 1 night in Nov 2022

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Cameron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late and service was good
Stayed 5 nights in Jul 2022

8/10 Good

robert

Stayed 2 nights in May 2022

10/10 Excellent

Aston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Friendly and helpful staff, manager on the reception was extremely helpful and welcoming. Great location to the town centre and beach, excellent hotel for a budget stay.
Stayed 2 nights in May 2022

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

tracey

Stayed 2 nights in Apr 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money.
Stayed 2 nights in Feb 2022

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, room comfort
Weekend away
Second time stayed here. Not far from town centre. Breakfast lovely bed was very comfortable. Shower a bit tired and furniture. £2 a day Street parking.Great value for money
Stayed 2 nights in Jan 2022

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Neil

Stayed 2 nights in Nov 2021

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff , great location
Stayed 2 nights in Nov 2021

6/10 Okay

Kenneth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never had the room cleaned once in the 4 days we were there, no towels replaced.
Stayed 4 nights in Oct 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to the town centre and beach but sadly the rooms are looking very tired and in need of new furniture and bathrooms including showers
Stayed 3 nights in Oct 2021

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid the food
Hotel was clean but very tired and dated dinner was got to be one of the worst ever eaten in a hotel the breakfast was the second worst meal I’ve ever eaten in a hotel Had to be moved out of my room because of the stench of drains which the hotel staff said that room had a problem so why let people stay in it only stayed here because our usual hotel was fully booked won’t stay again
Stayed 3 nights in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
From start to finish the staff where very friendly and helpful, check in was a breeze. I read other reviews before we went saying the room where basic, but we didnt pay the ritz prices, and we was pleasantly surprised, we had a huge comfy bed, matching table, wardrobe and dressing table, the room was spotlessly clean. The toilet light wasnt working, so my husband went to reception, within 30mins it had been mended. We didnt eat in the hotel, but on saying that, they meals did look very nice and there was plenty of guests dining there.
Stayed 3 nights in Oct 2021
Response from Mary on 31 Oct 2021
Thank you for your feedback, it is always greatly appreciated

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable three night stay with my wife and four year old daughter. Nothing was too much trouble for the extremely friendly staff. The breakfast was particularly good and the staff, especially Adele, were very helpful with the needs of our four year old at breakfast time. Avery good value stay in a good location and highly recommended.
Stayed 3 nights in Oct 2021
Response from Mary on 31 Oct 2021
Thank you for your comments, they are very much appreciated

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Discussed
Room was clean but could of done with a couple of chairs to sit on no hot water for showering when we used the sink we ad smelly sewage coming up in the shower that smelt the room out we reported it twice they came twice to clear it but it didnt work so had to go and buy flannels so we could wash our selfs we had to boil the kettle for hot water didnt go out at night because i felf dirty we was glad to be home not a good menu for you to eat in the one night the sheff didnt turn up they should be so high in making sure everything is working because of covid so disappointed
Stayed 4 nights in Oct 2021

8/10 Good

Mathew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful The room was clean and comfortable No parking on the street at night all full we parked for free from 6pm to 9am in a nearby pay and display car park.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
It was ok, tiny room with the double bed squished against a wall.
Stayed 2 nights in Oct 2021

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely visit again!
All the staff were extremely friendly, food was lovely and the room was clean and warm. Great hotel for the weekend
Stayed 3 nights in Oct 2021

10/10 Excellent

David

Stayed 2 nights in Oct 2021

8/10 Good

Christine

Stayed 3 nights in Oct 2021

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the money paid !
Stayed 4 nights in Oct 2021
Response from Mary on 24 Oct 2021
Thank you for your feedback, it is very much appreciated

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money it was very good value and comfortable can’t ask for more 😎😊
Stayed 4 nights in Oct 2021
Response from Mary on 20 Oct 2021
Thank you for your feedback, it is very much appreciated

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Arnold

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, lovely breakfast
Stayed 3 nights in Oct 2021

6/10 Okay

Angela

Disliked: Cleanliness, property conditions & facilities
For a Three Star Hotel I've seen better, been a Housekeeping Supervisor myself I found a few things wrong, also since when do Staff sit on Hoovers in corridors. As for our room move very quick, but our complaint should have been picked up by the staff cleaners. Apart from that what staff we did see were very polite.
Stayed 4 nights in Oct 2021

8/10 Good

Shane

Stayed 2 nights in Oct 2021

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights sleep!
Basic and comfortable hotel. Bed was so comfy.
Stayed 2 nights in Oct 2021

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service
The hotel staff were very welcoming and friendly, couldn't fault them. However the room we were given was our problem, it was on the ground floor literally around the corner from the hotel bar so noise was a significant problem. We had the bar door entrance next to our room which banged everytime anyone entered or left. This made our room door shake, I solved this by trapping a towel in the door, genius. The king size bed was actually a king size mattress on top of a double bed which resulted in my husband falling out of bed when he turned over as there was no base to support the mattress, did add to our laughter. We actually had a really nice time but think if we had had a different room in the hotel it would have been better. It's a pet friendly hotel which was cute to see them in the bar, not so cute when you can hear them scratching at doors or whining.
Stayed 3 nights in Oct 2021