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"Staff was fantastic! Christian was a great bartender. Facilities were beautiful. The breakfast buffet was good but the rest of the food was just MEH"

"There’s no Wi-Fi throughout the entire resort it’s only in the common areas. It’s also not worth paying extra for the mini bar. They claim that they only restock it every other day but in my six day trip, mine was only restocked once after I called multiple times, & spoke to multiple people, telling them it was never restocked and they ran out of water bottles, so being someone who needs to take medication in the morning I had to remember to take cups of water back to the room at night"

"Staff was very helpful."

"Much to love, with some exceptions. The hotel and grounds are very beautiful and very well maintained, with gorgeous views of the ocean, surrounding mountains, and lush foliage. The room was lovely and very clean. One of the best aspects of this resort is the staff! They were consistently warm, friendly, and eager to accommodate any request! It's easy to feel very spoiled by their attentive and engaging presence! Thank you Monica for creating this culture among your wait staff!! You're wonderful! When the main buffet restaurant opens its doors for dinner, the staff are lined up on two sides and applaud the guests as they enter!! Loved it! The food in the main restaurant was extremely diverse, plentiful, and mostly delicious. We did not enjoy the one specialty restaurant we tried - Japanese. We had great massages, enjoyed some shopping, both in the hotel stores and the beach market. Would have enjoyed more entertainment options. There was a fantastic violinist and sax player though, which we enjoyed. While we loved the pools, the beach has dark sand and is not inviting. The waterpark is cute for kids, but limited for adults. We did one waterslide which was quite an unpleasant experience - very hot and claustrophobic inside. I would give this hotel a 4.5 rating if I could. We had a great time, despite the few exceptions mentioned."

"Beautiful and breathtaking property. A mix of jungle and beaches."

"The food at the restaurants was not very good for such a well kept property"

"great location, very clean, people extremely nice. I highly recommend."

"The resort was over all nice only issue we had was the day we needed to leave to the airport to depart the transportation to bring us down took an hour to come get us and almost made us late for our flight. The resort is up a hill and no walking is permitted for safety. So you are forced to wait. We called the office several times to get picked up and the phone would just ring and then they would answer and tell us to wait outside so we waited outside of our room for one hour before being picked up. Also, the room stated with the stay you only get two complementary bottles of water and one coffee you have to pay for the rest but other than that, it was a pretty decent day and the resort itself was very nice and close to the beach just keep in mind that you have to wait to go around the resort."