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We enjoyed our stay, celebrating our Wedding Anniversary. Walked to dining, shopping. sight seeing, waterway, etc. They also had a convenient shuttle service to Lido Beach and other locations. Clean, excellent breakfast, amiable staff, all around excellent.
Omelio
Stayed 2 nights in May 2024
Response from Customer Service on 27 May 2024
Omelio, thank you for choosing Hotel Indigo Sarasota to celebrate your Wedding Anniversary. It's wonderful to hear that you enjoyed the clean facilities, excellent breakfast, and convenient shuttle service. Our team members are delighted by your kind words. We're looking forward to welcoming you back for another memorable stay.
Boone, thank you for your excellent review! The team at Hotel Indigo Sarasota, an IHG Hotel, is thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon!
Absolutely loved our stay. Great staff and clean facility. Will be back.
Diane
Stayed 3 nights in May 2024
Response from Customer Service on 22 May 2024
Diane, thank you for your lovely feedback! Our team members will be thrilled to hear your compliments. Hotel Indigo Sarasota looks forward to welcoming you back for another fantastic stay.
Great location for a Sarasota visit. Close to waterfront, St Armand’s Circle, great restaurants within walking distance and allows dogs! We will stay here again.
Denise
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Denise, thank you for your fantastic feedback! Hotel Indigo Sarasota is delighted you enjoyed the convenient location and nearby attractions. The team is looking forward to welcoming you and your furry friend back on your next visit.
Nancy, thank you for your feedback. Hotel Indigo Sarasota, an IHG Hotel, is pleased to hear that both the property and your room exceeded your expectations. We look forward to welcoming you back for another wonderful stay.
Douglas, it's great to hear that you found the rooms at the Hotel Indigo Sarasota, an IHG Hotel, to be clean and upscale. We continually strive to provide our guests with premium accommodation. We appreciate your feedback and look forward to welcoming you back in the future.
Absolutely an amazing stay! Staff is more than accommodating with a free 3 mile shuttle and free bikes. Check in was a breeze and the room was spotless. Only a few min walk or bike ride to the water and nearby restaurants. Highly recommend!!!!!
Jessica
Stayed 1 night in May 2024
Response from Customer Service on 10 May 2024
Jessica, we're thrilled to hear about your outstanding experience at Hotel Indigo Sarasota, an IHG Hotel! It's great to know that our free shuttle and bikes added convenience to your stay while our visually appealing rooms and proximity to local attractions enhanced your experience. Our team members are always at your service to ensure a seamless check-in process, just as you've mentioned. We appreciate the high recommendation and look forward to welcoming you back in the future!
we loved the location and the coffee set up and water machine in the lobby. Staff was kind and courteous. check out was noon and we were very happy with that as most hotels are 11 a.m.
Suzanne
Stayed 1 night in May 2024
Response from Customer Service on 7 May 2024
Suzanne, thank you for sharing your wonderful experience at Hotel Indigo Sarasota, an IHG Hotel. It's excellent to hear our convenient location and premium beverages in the lobby added to your enjoyment. Our team members always strive to be kind and courteous, so we're delighted that came across. Your mention of our convenient check-out time is also appreciated. We hope to have the pleasure of welcoming you back soon.
Annabeth, it's wonderful to hear that you had a top-notch experience at Hotel Indigo Sarasota, an IHG Hotel. We truly appreciate your high rating on Expedia. We're thrilled to think we made your stay memorable and hope to welcome you back in the near future. Thank you once again for choosing us.
6/10 Okay
Robert, Seattle
28 Apr 2024
Robert
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Robert, thank you for taking the time to rate your recent stay. While it seems there were some aspects of your experience that met your expectations, we understand there may have been areas that fell short. It's critical for us to address and resolve these concerns. In the future, should any specific details come to mind, we will be glad to hear your feedback. Our hope is to have an opportunity to welcome you back and provide a more fulfilling experience.
Great location, walkable to the harbor and main st area. We actually did 3 mile walk to dinner in St Armands and took free city shuttle back to main st. Hotel also had free bicycles which we used to explore 5 miles down the Legacy Trail
John
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
John, it sounds like you took full advantage of Hotel Indigo Sarasota's prime location and complimentary amenities such as the bicycles. We are pleased to hear that you found our proximity to the harbor, main street, and St Armands useful during your stay, and that the city shuttle added to the convenience. The Legacy Trail is indeed a fantastic place to explore, and we're glad you made the most of it. We hope to have you again soon for another enjoyable visit.
George, thank you for choosing to stay at Hotel Indigo Sarasota and for taking the time to rate us. We're delighted that your stay was enjoyable and we look forward to serving you again on your next visit.
10/10 Excellent
Daniel
22 Apr 2024
Daniel
Stayed 1 night in Apr 2024
Response from Customer Service on 14 May 2024
Daniel, thank you for your high rating! We're thrilled to know you had a wonderful experience at Hotel Indigo Sarasota, an IHG Hotel. We strive to provide a remarkable stay and it's gratifying to see this reflected in your rating. We hope to welcome you back soon!
10/10 Excellent
Jillian
22 Apr 2024
Jillian
Stayed 4 nights in Apr 2024
Response from Customer Service on 13 May 2024
Jillian, it's fantastic to hear that you had an exceptional stay at Hotel Indigo Sarasota, an IHG Hotel! We appreciate you sharing your feedback through an Expedia review, and hope to welcome you back in the future. Thank you!
Lisbeth, thank you for choosing Hotel Indigo Sarasota for your stay. We're thrilled to know your experience was satisfactory. Our team looks forward to having the opportunity to welcome you back in the future.
Sabra, it's delightful to hear your appreciation for Hotel Indigo Sarasota, an IHG Hotel. We strive to maintain our property to the highest standards and it seems like we succeeded during your visit. We are eager to have you back anytime you are in need of a stunning retreat.
Friendly staff ,clean room, convenient shuttle bus,did not have to drive to the beach or downtown.Friendly shuttle bus drivers
Anthony
Stayed 2 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Anthony, it's terrific to hear that you had a fantastic experience at Hotel Indigo Sarasota. We're glad our team members could make you feel welcome, and that you appreciated the cleanliness of your room. Isn't it great when transportation like the shuttle bus makes reaching the beach or downtown a breeze? Your kind words about the friendliness of our shuttle bus drivers are greatly appreciated. Thank you for choosing us and we hope to have the opportunity to welcome you back again soon.
10/10 Excellent
Colton
17 Apr 2024
Colton
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Thanks for the perfect rating, Colton!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel Indigo Sarasota, an IHG Hotel.
Kerri, it's wonderful to see such a great rating! Our team at Hotel Indigo Sarasota, an IHG Hotel, is absolutely thrilled. We look forward to welcoming you back for another stellar experience in the future. Safe travels!
Thank you for this excellent rating, Steven!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel Indigo Sarasota, an IHG Hotel! We'd love to host you again someday for yet another unforgettable visit.
10/10 Excellent
ghada
13 Apr 2024
ghada
Stayed 3 nights in Nov 2023
Response from Customer Service on 4 May 2024
Ghada, it's wonderful to see you had a 5-star experience at Hotel Indigo Sarasota, an IHG Hotel. We certainly appreciate your high rating. We're looking forward to your next stay with us.
Nancy, it's rewarding to know you had such a positive experience at Hotel Indigo Sarasota. Our team members always aim to provide top-notch service to our guests. We’re glad to have matched your expectations and we're looking forward to welcoming you back for another great stay in the future!
10/10 Excellent
Pablo
Travelled with family, Travelled with family and small children
Noel was great. Will be booking for my next spring break.
Pablo
Stayed 2 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Pablo, we're thrilled to know you had a wonderful stay at Hotel Indigo Sarasota. It's heartening to hear that Noel took great care of you! We eagerly await your return for the next spring break. Safe travels until then!
10/10 Excellent
Joe
17 Mar 2024
Joe
Stayed 1 night in Mar 2024
Response from Customer Service on 20 Mar 2024
Joe, it's great to see that you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel. We truly appreciate your top rating and are thrilled to receive such positive feedback. We aim to continue exceeding our guests' expectations. Looking forward to welcoming you back in the future.
6/10 Okay
Kyung
16 Mar 2024
Liked: Cleanliness
Staff was not very informative regarding local experiences.
Kyung
Stayed 6 nights in Mar 2024
Response from Customer Service on 18 Mar 2024
Kyung, thank you for sharing your thoughts. It appears the guidance you received regarding local attractions wasn't up to standard. Improving our communication about the surrounding area is certainly something our team members will take into consideration. We appreciate your feedback and hope to have another opportunity to better serve you in the future.
10/10 Excellent
Petro
16 Mar 2024
Petro
Stayed 1 night in Mar 2024
Response from Customer Service on 7 Apr 2024
Thanks for the perfect rating, Petro!We're pleased to hear that you have fully enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
Very nice property and extremely clean. Chic decor and very welcoming staff. The only downside was the air condition unit in my room was very loud and annoying.
Monica
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Mar 2024
Monica, thank you for your review of Hotel Indigo Sarasota, an IHG Hotel. It's wonderful to hear that you appreciated the cleanliness of our property and the stylish decor. We also take pride in our welcoming team members, so your acknowledgment is much appreciated. Regarding the air conditioning unit, we're sorry for any discomfort caused and we're already taking steps to ensure smoother functionality of these systems in all our rooms. We hope to see you again soon.
Very cool vibe at this hotel. The service was friendly and very attentive. We would definitely go back. The closet door in the room was off its track, which was the only thing wrong.
Diane
Stayed 1 night in Mar 2024
Response from Customer Service on 13 Mar 2024
Diane, it's wonderful to hear that you appreciated Hotel Indigo Sarasota's unique ambiance and attentive service. Your intent to return is a great compliment! We've noted your feedback regarding the minor issue with the closet door. Rest assured, our maintenance team is on it, to ensure smooth function for future stays. Thank you for choosing us. We eagerly look forward to your return.
10/10 Excellent
Steven
11 Mar 2024
Liked: Cleanliness, staff & service
Steven
Stayed 7 nights in Mar 2024
Response from Customer Service on 13 Mar 2024
Steven, thank you for sharing your excellent rating. The team at Hotel Indigo Sarasota, an IHG Hotel, is thrilled to know that you enjoyed your stay. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.
Voco is a great new branding and service offering of IHG. We first experienced it in Sarasota for an opera visit, and would return to this hotel in a heartbeat. From easy parking and checkin, to a very clean and comfortable room, to a superb included served breakfast in an attractive dining area, it was really beyond our expectations. To top it off, the hotel driver Jim delivered us to our dinner restaurant right on time. Couldn't ask for more!
Harold
Stayed 2 nights in Feb 2024
Response from Customer Service on 2 Mar 2024
Harold, it's delightful to hear how much you appreciated your stay at Hotel Indigo Sarasota, an IHG Hotel. Our team is thrilled that our range of services, from the efficient check-in process to the warm hospitality from our colleague Jim, exceeded your expectations. Knowing you would return to us 'in a heartbeat' is the highest compliment. We eagerly anticipate your next visit.
Love the improvements! Great staff. Looking forward to our next visit!
John
Stayed 4 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
John, it's delightful to hear that you appreciated the enhancements at Hotel Indigo Sarasota, an IHG Hotel. Our team members strive for excellence, and your recognition is highly valued. We eagerly await your next visit!
Dale, thank you for your feedback. It's terrific to know that you found the service at Hotel Indigo Sarasota, an IHG Hotel, to be excellent. Our team members strive to create a warm, hospitable environment for every guest. We hope to welcome you back for another enjoyable stay.
Great place AC was loud everything else was fantastic
Mary Ann
Stayed 1 night in Feb 2024
Response from Customer Service on 29 Feb 2024
Mary Ann, it's pleasing to hear you found Hotel Indigo Sarasota, an IHG Hotel, fantastic overall. It's regrettable that the air conditioning was a bit noisy during your stay. Please rest assured, our team members always aim to deliver a comfortable experience to our guests. We appreciate your feedback as it helps us to further improve. We hope to welcome you back soon.
Klaus, it's fantastic to hear that Hotel Indigo Sarasota surpassed your expectations. The team is thrilled you had a pleasant experience with us and we hope this means we'll see you again in the future. Safe travels until then!
8/10 Good
Pamela
17 Feb 2024
Pamela
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Thanks for the 4/5 rating, Pamela!We're happy you had such a lovely stay at Hotel Indigo Sarasota, an IHG Hotel! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
The property was nice but not as upscale as the photos would suggest. The staff was pleasant and helpful, and super convenient to the entertainment district.
Stephen
Stayed 3 nights in Feb 2024
Response from Customer Service on 16 Feb 2024
Stephen, thank you for sharing your thoughts on your recent stay. It's delightful to hear how our team members made your experience more enjoyable and our location was beneficial for your plans. We're always aiming to exceed our guests' expectations, including the visual representation of Hotel Indigo Sarasota. We appreciate your feedback and look forward to welcoming you back in the future.
6/10 Okay
richard
11 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms next to us had flooded and there were dehumidifiers constantly running near our door during our entire stay. Pool was being remodeled although we got a pass to swim in another nearby hotel.
richard
Stayed 6 nights in Feb 2024
Response from Customer Service on 12 Feb 2024
Richard, your feedback is indeed valuable. We understand that the temporary adjustments due to the unforeseen maintenance left an impact on your stay. Rest assured, these improvements aim to provide a much-enhanced experience to our guests in the future. As for the pool situation, we're glad you could take advantage of swimming opportunities in the vicinity. Thanks for your understanding and your patience. We hope to welcome you back to a much more improved experience.
10/10 Excellent
Bryan
Travelled with partner
24 Jan 2024
Nice boutique hotel with everything you'd ever want. The staff were very friendly and accomodating during our stay. Will come here again.
Bryan
Stayed 4 nights in Jan 2024
Response from Customer Service on 25 Jan 2024
Bryan, it's wonderful to hear you found everything you wanted during your stay at Hotel Indigo Sarasota. We're glad to hear the friendliness and accommodation from our team members enhanced your stay. We're looking forward to welcoming you back for another wonderful visit.
Karen, thank you for taking the time to rate Hotel Indigo Sarasota. It's a pleasure to see such a high score and we're glad you seem to have enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you back in the future. Safe travels!
8/10 Good
Annabel
10 Jan 2024
Liked: Amenities
Annabel
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Annabel, thank you for your positive score and for choosing Hotel Indigo Sarasota for your stay. We welcome you to share more about your experience to help us maintain our high standards in the future. We look forward to serving you once more.
Md, it's fantastic to see that you enjoyed your stay at Hotel Indigo Sarasota, an IHG Hotel. The team is thrilled you had a wonderful time with us. We're looking forward to your next visit.
The Indigo Hotel is really, really nice. It is close to shops, restaurants, the beach. It is clean and the staff are wonderful.
Dianne
Stayed 1 night in Jan 2024
Response from Customer Service on 9 Jan 2024
Dianne, it warms our hearts to hear how much you enjoyed your stay at Hotel Indigo Sarasota. We're thrilled that our proximity to shops, dining establishments, and the beach enhanced your experience. We're also glad that our cleanliness stood out to you and that our team members were there to make your stay wonderful. We can't wait to show you even more of what we have to offer on your next visit.
Love this hotel and will definitely be back! Front desk staff was very friendly and helpful, rooms were updated and clean.
Lila
Stayed 2 nights in Dec 2023
Response from Customer Service on 9 Jan 2024
Lila, we're thrilled to hear that you had such a wonderful experience at Hotel Indigo Sarasota. It's great to know our front desk team members made you feel welcome and that you appreciated the cleanliness of our updated rooms. We're eagerly waiting for your return visit!
6/10 Okay
Harmeet
Travelled with family
31 Dec 2023
Disliked: Property conditions & facilities
Harmeet
Stayed 3 nights in Dec 2023
Response from Customer Service on 1 Feb 2024
Harmeet, it seems you had a middling experience at the hotel. We would appreciate any specific feedback you have that could help us make improvements. We strive for each guest's stay to be memorable and comfortable. Thank you for sharing your rating.
What a lovely stay
We found this property in Sarasota
It is amazing
Perfect for those who know what they wanna do and where they want to go and be classy while doing it
I highly recommend
Richard
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec 2023
Richard, it's fantastic to hear you enjoyed your stay at Hotel Indigo Sarasota. We're pleased that our property perfectly suited your classy travels in Sarasota and your recommendation means a lot to us. We hope to have the opportunity to welcome you back in the future for another memorable experience.
Room was spectacular. Bathroom is stupendous. Tv is huge. Bedding is heavenly. Staff is very friendly and helpful. Reasonably priced. We’ll be back in a few months for another outing!
Carol
Stayed 1 night in Dec 2023
Response from Customer Service on 30 Dec 2023
Carol, we appreciate your delightful review. It's fantastic to hear that you found your room at the Hotel Indigo Sarasota to be splendid, especially appreciating the sizable TV and luxurious bedding. We're glad you felt warmly welcomed by our team members and found the pricing to be reasonable. We eagerly await your return for another enjoyable visit.
This hotel is excellent! The staff is very friendly. The room is charming, comfortable, and very clean. It is the kind of hotel that you would like to stay. Love to come back again!
Diane
Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Diane, your positive feedback about Hotel Indigo Sarasota, an IHG Hotel is greatly appreciated. It's warming to hear that you appreciated our amiable team members and found the room to be delightful, cozy, and spotless. We're all pleased that it exceeded your expectations enough to encourage a return visit. We're looking forward to welcoming you back someday!
The air conditioning was clanking so loudly I had to order ear plugs through postmates with large feed. Even with the earplugs, my boyfriend and I could not sleep and had to have rooms moved around midnight. In the new room, it was just as loud but were so exhausted on night two we were able to sleep through it. There are also $25 fee daily for “amenities” for shuttle and parking which they do not tell you.
Colleen
Stayed 2 nights in Dec 2023
Response from Customer Service on 23 Dec 2023
Colleen, we regret to hear about the noises you encountered in your rooms, making it challenging to rest. It's also disheartening to learn of your surprise regarding the daily fee for additional services. We aim to provide clear communication about all our charges, and it's unfortunate that this was not your experience. We are hopeful for another opportunity to enhance your impressions of our accommodations.
Amy, thank you for choosing Hotel Indigo Sarasota, an IHG Hotel, for your stay. We're thrilled to know you had a wonderful experience. We appreciate your generous rating and look forward to your future visits.