Restaurant
Check availability

Reviews of Hotel Torifito Otaru Canal

3 out of 5
Hotel Torifito Otaru Canal
1-5-7, Ironai, Otaru, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 942 reviews" "
Rating 8 - Good. 289 out of 942 reviews" "
Rating 6 - Okay. 56 out of 942 reviews" "
Rating 4 - Poor. 18 out of 942 reviews" "
Rating 2 - Terrible. 7 out of 942 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were wonderful. Thank you for the stay.
Stayed 1 night in May 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. A quaint , modern, clean hotel without frills, in an excellent location. As in most Japanese hotels of this price, the rooms are tight and there is little room for luggage. However, because there’s lots to see in Otaru, one spends little time in the hotel, so it was just what we needed. I highly recommend it if it fits your budget.
Stayed 1 night in May 2024

10/10 Excellent

HIU WAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and free public bath for hotel guests. The breakfast is very nice and offer sashimi. The room is not too small for two people. You can walk on straight road from the hotel to the shopping area about 10mins. Highly recommend to stay at this hotel.
Stayed 2 nights in May 2024

8/10 Good

Agnes, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff were exvellent
Stayed 2 nights in Apr 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

EUNJU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Public bath could be better maintained. All the rest is good and its location is great to access most of interests in that area.
Stayed 2 nights in Apr 2024

8/10 Good

Lian Koon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and value for money. The staff is friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and value hotel for short stays. Not a full service hotel but was more than adequate. Onsen was clean and basic shower facilities. Short walk to canal and main shopping street. Free open private parking next to hotel. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

eumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nga Yan Gladys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location ! Helpful staff ! Friendly environment! Hotel room is spacious and clean ! Very close to Canal! Lots of parking lots nearby !

6/10 Okay

Kimberly, Millbrae

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, the location was fantastic, rooms were very clean and good size.
Stayed 6 nights in Feb 2024

10/10 Excellent

Weixian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever had
Stayed 2 nights in Jan 2024

8/10 Good

SUN HYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. And also great location.
Stayed 2 nights in Jan 2024

8/10 Good

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Would be nice if the onsen had a cool bath and was a little bigger. But good value and great spot
Stayed 2 nights in Jan 2024

8/10 Good

Jeff

Stayed 1 night in Jan 2024

4/10 Poor

Ian

Travelled with family
Liked: Amenities
I booked for 3a and a 12yo child (my other kid is 15 so I added him as an adult). The booking reflected the ages and the number of pax and gave me a list of recommended rooms. I booked it and when I arrived, the room had 2 king single beds and one pull out single bed/sofa. Definitely misrepresented the room capacity. Beware.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Stayed 6 nights in Dec 2023

10/10 Excellent

Sumiyo

Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great with walking distance to the Canal, shopping streets and eateries. Room size was adequate and overall clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near otaru canal and eateries making it a convenient stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Kia How

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and clean
Stayed 1 night in Dec 2023

8/10 Good

Janice

Stayed 2 nights in Nov 2023

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities
Supportive reception and internet speed is very fast. Room is well maintained and feature is aligned to Japanese hotel chain with a similar grade.

10/10 Excellent

WEE HIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tatami room and the breakfast. But walking from JR station with luggages is a painful experience when there is snow all over walkway and slippery.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vionz

Stayed 1 night in Nov 2023

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, property conditions & facilities
TV channels only Japanese?
Stayed 1 night in Nov 2023

8/10 Good

Karen

Stayed 2 nights in Nov 2023

10/10 Excellent

Icy Pino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable. Room size is average. Walking distance to shopping street and Otaru canal. It's quite nice to experience the hot bath after walking the whole day especially when the weather is cold. There are parking space next to the hotel which is good for those who drive. If you carry big luggage bags from Otaru bus station or train station, consider slightly far to reach hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Hau Yan

Stayed 1 night in Nov 2023

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torifito Otaru
Wonderful accommodations in a great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean boutique hotel
Room and toilet are very clean and looks like newly renovated. Centrally located and less than 5 mins walk to the Otaru Canal and walking street. Many restaurants in the vicinity. However, I find the lobby small and there is no free coffee or tea unlike the other hotels
Stayed 1 night in Oct 2023

10/10 Excellent

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good location, close to the Canal and also easy to walk to the train station. Several nice restaurants nearby. I didn't get the chance to try their public bath but it does look nice. Hope I get to try it next time visit here!
Stayed 1 night in Oct 2023

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff served above and beyond. Answered all our questions about directions and also ordered taxi fairly quickly when we were in a hurry. They provided toiletries near the front desk so we are amply provided but yet no wastage if not needed. Surprised to have an in-house onsen too. Small but sufficient for relaxation. Thank you.
Stayed 1 night in Sep 2023

8/10 Good

Hitomi

My stay was very nice.
Stayed 5 nights in Sep 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and reliable service. Has hot bath. Two coin operated washing machines / dryers (often occupied when we are there). Ice machines available. The best part is they provide shoe dryer! Great on rainy days!
Stayed 3 nights in Aug 2023

10/10 Excellent

Fang-Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located near Otaru Canal and major attractions at Otaru.
Stayed 1 night in Aug 2023

10/10 Excellent

Yam Hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There were many nearby amenities and walkable to shopping mall and to Otaru canal
Stayed 2 nights in Jul 2023

10/10 Excellent

Eng Kiat Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The room is well furnished and comfy. The hotel parking is convenient though not free. Location of the hotel is very good, as you can walk to canal or shopping streets. breakfast buffet is limited to 30min, and seem to be very rush for family with kid, but the food is quite delicious.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location is good and the staff are excellent
Stayed 3 nights in May 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Torifito
Excellent stay at Hotel Torifito Otaru. Exvellent location and just next to the canal.
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Leanne, Mortdale

Stayed 2 nights in Apr 2023

8/10 Good

Marc-Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor and proximity
Stayed 1 night in Jul 2022

6/10 Okay

rie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

hirokazu

Stayed 1 night in Apr 2022

10/10 Excellent

HYERIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice view, extremely clean and friendly staff
Stayed 1 night in Aug 2021