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Reviews of Radisson Hotel Vila Olimpia

4 out of 5
Radisson Hotel Vila Olimpia
Rua Fidencio Ramos 420, Vila Olimpia, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 849 reviews" "
Rating 8 - Good. 266 out of 849 reviews" "
Rating 6 - Okay. 103 out of 849 reviews" "
Rating 4 - Poor. 23 out of 849 reviews" "
Rating 2 - Terrible. 25 out of 849 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ariel

Stayed 3 nights in Apr 2024

8/10 Good

Dan

Stayed 3 nights in Dec 2023

6/10 Okay

Ligia

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A few things to fix, but overall, ok.
I like the location, but cleanliness was somewhat an issue this time as I walked bare feet in the room and my feet turned black. Also, it seems that there was some renovation and the lights where not working properly. We had to call for help to shut off 3 lights and nobody would know. Then we finally had to shut of the power of the entire room to be able to sleep.
Stayed 3 nights in Dec 2023

4/10 Poor

Andrew, Green Valley

Stayed 2 nights in Dec 2023

4/10 Poor

Neil

Stayed 1 night in Nov 2023

8/10 Good

Frank

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business presentation/event facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lap and recreation pools. Room needs more hooks for bath towels.
Stayed 1 night in Nov 2023

2/10 Terrible

Nigel Roy, Brooklyn

Stayed 2 nights in Aug 2023

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Equipe Radisson Vila Olímpia on 19 Jul 2023
Olá Sra. Luz, como vai?É extremamente gratificante receber uma avaliação como a da senhora! Isso demonstra que nossos esforços para atender às necessidades de nossos clientes estão valendo a pena! Esperamos ter o prazer de te receber muitas vezes mais!Com carinho,

8/10 Good

Sidney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito Bom
Stayed 3 nights in Jun 2023
Response from Equipe Radisson Vila Olímpia on 19 Jul 2023
Olá Sr. Sidney, como vai?Muito obrigado por ter avaliado sua experiência conosco!Ficamos muito felizes em saber que atendemos às suas expectativas, porém reforçamos que estamos sempre em busca de superá-las!!Esperamos ter a oportunidade de recebe-lo novamente para conquistarmos nossa avaliação 10! Com carinho,

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location. friendly staff.
Stayed 6 nights in Mar 2023
Response from Radisson Vila Olímpia on 21 Apr 2023
Hello Mr. Ricardo, how are you?It is extremely gratifying to receive an evaluation like yours! This demonstrates that our efforts to meet our customers' needs are paying off!We hope to have the pleasure of welcoming you many more times!Best regards,

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upscale hotel in a convenient location. Love the gym and large size pool and great breakfast
Stayed 6 nights in Feb 2023
Response from Radisson Vila Olímpia on 25 Feb 2023
Hello Mr. Alex, how are you?It is extremely gratifying to receive an evaluation like yours! This demonstrates that our efforts to meet our customers' needs are paying off!We hope to have the pleasure of welcoming you many more times!Best regards,

4/10 Poor

Vicki

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 6 nights in Sep 2022
Response from Radisson Vila Olímpia on 17 Oct 2022
Prezada Vicki, boa tarde.Agradecemos sua avaliação.Gostaríamos de entender melhor o motivo de sua nota para que possamos buscar melhorias e recebê-la da melhor forma, em uma próxima vez.Ficamos à disposição através de nossos contatos diretos e esperamos ter a oportunidade de reverter a impressão deixada durante essa estada.Atenciosamente,

10/10 Excellent

Rita de Cassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location and good breakfast. The employees nice and helpful.
Stayed 1 night in Aug 2022
Response from Radisson Vila Olímpia on 15 Aug 2022
Dear Mrs. Rita, Thank you very much for you kind review! We hope to have the pleasure to see you again, soon. Best regards,

6/10 Okay

Christopher

Business traveller
The hotel location for business trip is great however, the hotel is old and needs maintenance attention not only in rooms but also the balance of hotel…
Stayed 5 nights in Jun 2022
Response from Radisson Vila Olímpia on 19 Jul 2022
Dear Mr. Christopher, Thank you very much for your kind review. We are aware of the maintenance need and we are arranging some renovations for the next months! We hope to have you back anytime soon. Best regards,

10/10 Excellent

Kennie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vila Olympia “the best”
The staff was incredible, very helpful, sincere and always professional. This hotel has it all great staff, location and food.
Stayed 2 nights in May 2022
Response from Radisson Vila Olímpia on 22 Jul 2022
Dear Mr. Kennie, Thank you so much for your kind review! It makes us really happy to read comments like your and to be sure we are always tryin our best to make our guests feel at home. We hope to see you again, soon! Best Regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice rooms
Stayed 3 nights in May 2022
Response from Radisson Vila Olímpia on 22 Jul 2022
Dear Mr. David, Thank you so much for your kind review! It makes us really happy to read comments like your and to be sure we are always tryin our best to make our guests feel at home. We hope to see you again, soon! Best Regards,

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Radisson Vila Olímpia on 19 Jul 2022
Prezado Sr. Leo, Muito obrigado por sua avaliação! Esperamos poder recebê-la novamente, em breve! Atenciosamente,

10/10 Excellent

Rita de Cassia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and wonderful location
Stayed 2 nights in May 2022

10/10 Excellent

Yajaira Nolasco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas. En todo solo que. El desayuno es. El mismo siempre.
Stayed 7 nights in Mar 2022

6/10 Okay

Dayana

Travelled with family
Disliked: Cleanliness
The location is great, but it should be a bit more clean.
Stayed 3 nights in Oct 2021

2/10 Terrible

niuton

Disliked: Staff & service, amenities, property conditions & facilities
Don’t recommend this hotel. Needs renovation. There’s absolutely no business center. Gym is small, pictures are misleading.
Stayed 8 nights in Sep 2021

10/10 Excellent

GHULAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 16 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
Always a great stay. Just make sure you have adapters for the electrical outlets. Quiet, centrally located, great value. Always a favorite.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Sohail

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Debora Moutinho | Supervisora de Recepção on 31 Dec 2020
Sohail, Agradecemos muito por ter avaliado a sua experiência conosco. Esperamos em breve recebê-lo novamente. Conte conosco! Estamos à disposição. Atenciosamente,

10/10 Excellent

Rodrigo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, ao lado do shopping Vila Olímpia.
Stayed 1 night in Jul 2020
Response from Equipe Radisson Vila Olímpia on 23 Jul 2020
Bom dia, Sr. Rodrigo. Agradecemos pelo feedback. É muito importante para nós. Espero que possamos recebê-lo novamente em futuras oportunidades em nosso hotel.

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Equipe Radisson Vila Olímpia on 23 Jul 2020
Bom dia, Sr. Sohail. Agradecemos pelo feedback. É muito importante para nós. Espero que possamos recebê-los novamente em futuras oportunidades.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, happy staff, nice rooms , very clean!!!
Stayed 1 night in Mar 2020
Response from Mariana Lúcia on 11 Mar 2020
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia during your stay in São Paulo! We are very honored knowing your good experience and satisfaction with our rooms, location and team. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Göran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with a good breakfast. Only downside was the AC, i stayed in room 614 and the AC was going on/off/on/off ever time with a bang. Beside that a really nice hotel located also right next door to shopping mall.
Stayed 5 nights in Feb 2020
Response from Mariana Lúcia on 24 Feb 2020
Dear Goran, Thank you very much for choosing our Radisson Vila Olímpia and for reviewing us. We are very happy knowing your good experience with our hotel and we would like to apologize for te mentioned discomfort with the air conditioning. We have already started our renovation process of its general system. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Verified traveller

Liked: Staff & service
Excellent service, great staff, amenities were not 100% available. Pool is not open due to renovation. Great gym, very clean common areas. Excellent location.
Stayed 1 night in Dec 2019
Response from Mariana Lúcia | Guest Relation on 11 Jan 2020
Dear guest, Thank you very much for choosing Radisson Vila Olímpia during you travel to São Paulo! Knowing your satisfaction with our services and location makes very happy. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from Mariana Lúcia | Guest Relation on 9 Jan 2020
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia during your stay in São Paulo! It is a great honor knowing your satisfaction with our services. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

10/10 Excellent

Paulo, Toronto, ON, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and courtesy of the staff particularly at the reception. Location near shopping centres and neighbourhood in general.
Stayed 5 nights in Nov 2019
Response from Mariana Lúcia | Guest Relation on 9 Jan 2020
Dear Mr. Paulo, Thank you very much for staying at our Radisson Vila Olímpia during your travel to São Paulo! It is an honor knowing your good experience with our team and location. We look forward to your next visit! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Mariana Lúcia | Guest Relation on 1 Dec 2019
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia as your hotel in São Paulo! Your review is very important for us. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Alejandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Mariana Lúcia | Guest Relation on 11 Jan 2020
Dear Ms. Alejandra, Thank you very much for choosing our Radisson Vila Olímpia as your hotel! Your review is very important for us. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Debora Moutinho on 19 Nov 2019
Dear Guy, Thank you for choosing the Radisson Vila Olímpia! Your review is very important for us. See you soon, Regards, Débora Moutinho | Front Desk Supervisor Radisson Vila Olímpia

8/10 Good

Raz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Air Conditioning system needs serious upgrade
My main issue was with the Air conditioning system which is very noisy and significantly effects sleeping conditions.
Stayed 4 nights in Oct 2019
Response from Mariana Lúcia | Guest Relation on 4 Nov 2019
Dear raz, Thank you very much for choosing our Radisson Vila Olímpia! Your review is very important for us. We apologize for the discomfort with the air conditioning of your room. We also would like to share that we have already started the renovation proccess of its general system. We hope to welcome you back soon to provide you a great experience. Kind regards, Mariana Lúcia | Guest Relation

8/10 Good

Arjang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from Mariana Lúcia | Guest Relation on 26 Oct 2019
Dear Arjang, Thank you very much for choosing our Radisson Vila Olímpia! Your review is very important for us. We hope to see you soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

10/10 Excellent

Lisandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mariana Lúcia | Guest Relation on 4 Nov 2019
Prezado Sr. Lisandro, Obrigada por escolher o Radisson Vila Olímpia! Estamos felizes em saber de sua satisfação com os nossos serviços. Esperamos que retorne em breve! Atenciosamente, Mariana Lúcia | Guest Relation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Mariana Lúcia | Guest Relation on 19 Sept 2019
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia as your hotel in São Paulo! Your positive review is an honor for us. We hope to see you soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
If your purpose is a business trip, do not book this hotel as there is absolutely no area to comfortably work in and the internet does not work here at all. This caused me difficulties and issues with my business travel. An overall, very frustrating experience. Must say though, that the staff was great and always with a smile.
Stayed 6 nights in Aug 2019
Response from Mariana Lúcia | Guest Relation on 16 Aug 2019
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia as your hotel in São Paulo. Your feedback is very important for us and it is good to know your satisfaction with our team. We apologize for the mentioned discomfort during your stay. We are already checking what happened with the wifi connection. We hope to welcome you back soon to undo this impression and provide you a great experience. Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

4/10 Poor

Adi

Liked: Cleanliness, staff & service
Disliked: Room comfort
I booked this hotel as it's positioned as a business hotel. Unfortunately, the wifi connection is very poor in the hotel - and in the room it's impossible to work. The work space/station is very limited and placed infant of the hotel reception so it's impossible to work there as well.
Stayed 4 nights in Aug 2019
Response from Mariana Lúcia on 13 Aug 2019
Dear Adi, Thank you very much for choosing our Radisson Vila Olímpia asyour hotel in São Paulo. Your feedback is very important for us. We sincerely apologize for the mentioned discomfort during your stay. We are already checking what happened with the wifi connection of the room you stayed. We hope to welcome you back soon to undo this impression and provide you a great experience. Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

4/10 Poor

Adi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Poor internet - can't work from the hotel
I came on a business trip and choose this hotel as it was positioned as a business hotel and I though it means it would be Ann hotel I could also work from. The internal was so poor in the room and there are no areas to work from in the hotel.
Stayed 1 night in Aug 2019
Response from Mariana Lúcia | Guest Relation on 13 Aug 2019
Dear Adi, Thank you very much for choosing our Radisson Vila Olímpia asyour hotel in São Paulo. Your feedback is very important for us. We sincerely apologize for the mentioned discomfort during your stay. We are already checking what happened with the wifi connection of the room you stayed. We hope to welcome you back soon to undo this impression and provide you a great experience. Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Mariana Lúcia | Guest Relation on 6 Aug 2019
Dear Roxana, Thank you very much for choosing our Radisson Vila Olímpia as your hotel in São Paulo! Your review is very important for us and we are happy knowing your satisfaction with our hotel. We hope to see you soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Pool is the main reason I stay at Radisson Food is ok Location is very convenient
Stayed 4 nights in Jun 2019
Response from Mariana Lúcia | Guest Relation on 2 Jul 2019
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia as your hosting option in São Paulo! Your review is very important for us. It is an honor knowing your satisfaction with our pool. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad air-conditioning provides too much discomfort. Lot noise from the AC unit and lack of adequate temperature.
Stayed 5 nights in Mar 2019
Response from Mariana Lúcia | Guest Relation on 22 Mar 2019
Dear guest, Thank you very much for choosing our Radisson Vila Olímpia! Your review is very important for us. We sincerely apologize for the mentioned discomfort with the air conditioning. We hope to welcome you back soon to undo this impression and provide you a great experience. Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Tulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel if you need to stay around Vila Olimpia
Nice business hotel at Vila Olimpia. Across the street from a shopping mall with cinemas and restaurants. Rooms are comfortable with iron and iron board in each room already. Very clean as well and breakfast is nice. Highly recommend
Stayed 6 nights in Feb 2019
Response from Mariana Lúcia | Guest Relation on 4 Mar 2019
Dear Mr. Tulio, Thank you very much for choosing the Radisson Vila Olímpia and for recommending us to the other guests. Knowing your satisfaction is very pleasant for us. We hope to welcome you back soon! Kind regards, Mariana Lúcia | Guest Relation Radisson Vila Olímpia

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019
Response from Mariana Lúcia | Guest Relation on 10 Jun 2019
Prezado hóspede, Obrigada por escolher o nosso Radisson Vila Olímpia como sua opção de hotel em São Paulo! Sua avaliação é muito importante para nós e estamos muito felizes em saber de sua satisfação com os nossos serviços. Estamos ansiosos para o seu retorno. Atenciosamente, Mariana Lúcia | Guest Relation Radisson Vila Olímpia