It’s going downhill. The quality of the food has gone down which use to be the highlight of this hotel besides the excellent location. Staff is the only great part of the hotel. Everything else is terrible. The room was dirty, there is mold in the shower, and the bed was terrible. It’s summer so they force you to only use one blanket. But the problem is the small blanket they use as cover which is smaller than the mattress itself. As a consequence, the very old mattress is exposed and your feet are touching an old dirty mattress. Not sure why they don’t just use a mattress cover or blanket that’s large enough. The blankets are also due for an update, because they are very old. It’s summer in beautiful São Paulo, but for some reason the room was very humid inside. The best of the hotel was the staff who were great to interact with and very helpful.