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Reviews of Blue Tree Towers Anália Franco - Tatuapé

4 out of 5
Blue Tree Towers Anália Franco - Tatuapé
Rua Eleonora Cintra, 960, Jd Analia Franco, São Paulo, SP

Reviews

8.2

Very good

Rating 10 - Excellent. 279 out of 705 reviews" "
Rating 8 - Good. 268 out of 705 reviews" "
Rating 6 - Okay. 104 out of 705 reviews" "
Rating 4 - Poor. 35 out of 705 reviews" "
Rating 2 - Terrible. 19 out of 705 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Really nice hotel across a popular park
Stayed 6 nights in May 2024
Response from Blue Tree Towers Analia Franco on 12 May 2024
Prezada Sra. Esther,Agradecemos por avaliar sua hospedagem. Ficamos muito contentes em saber que a senhora aproveitou sua estada em nosso hotel, e que conseguimos atender suas expectativas, proporcionando uma ótima experiência! Esperamos a senhora em sua próxima estada em São Paulo!Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

10/10 Excellent

Regiane, Stockbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. Amazing staff and customer service. Very well located with lots of restaurants and bars within 5-10 minutes drive.
Stayed 2 nights in Apr 2024
Response from Blue Tree Towers Anália Franco on 7 Apr 2024
Dear Mrs. Regiane,Thank you for evaluating your accommodation. We are very happy to know that you enjoyed your stay at our hotel, and that we were able to meet your expectations, providing a great experience! We look forward to seeing you on your next stay in São Paulo!Yours sincerely,Alexandre RibeiroAccommodation Supervisor

10/10 Excellent

ROMULO

Stayed 2 nights in Mar 2024
Response from Blue Tree Towers Anália Franco on 27 Apr 2024
Prezado Sr. Romulo,Em nome de toda nossa equipe quero agradecer a escolha do nosso hotel para se hospedar aqui em São Paulo, e também por nos dedicar seu tempo nos avaliando. É gratificante saber que sua estada foi especial. Esse é nosso maior objetivo sempre. Aguardamos sua próxima visita.Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

10/10 Excellent

Rafael

Liked: Cleanliness
Stayed 9 nights in Feb 2024
Response from Blue Tree Towers Anália Franco on 1 May 2024
Prezado Sr. Rafael,Agradecemos por avaliar sua hospedagem. Ficamos muito contentes em saber que a senhor aproveitou sua estada em nosso hotel, e que conseguimos atender suas expectativas, proporcionando uma ótima experiência! Esperamos o senhor em sua próxima estada em São Paulo!Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Blue Tree Towers Anália Franco on 10 Dec 2023
Prezado Sr. Rodney,Agradecemos imensamente por dedicar o seu tempo a nos avaliar. Sua opinião é muito importante para nós, é a melhor forma que temos de saber como aprimorar nosso atendimento em uma próxima hospedagem. Estamos realizando melhorias em nosso hotel. Esperamos que retorne para que possamos mostrar a verdadeira hospitalidade na marca Blue Tree Hotels. Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

2/10 Terrible

Dilara

Stayed 1 night in Dec 2023
Response from Blue Tree Towers Anália Franco on 10 Dec 2023
Prezada Sra. Dilara, Agradecemos por sua avaliação e por nos dedicar o seu tempo para nos avaliar, saiba que a sua satisfação sempre será o nosso maior objetivo. Lamentamos o desconforto referente às observações citadas sobre a sua estada.Estamos realizando melhorias em nosso hotel, para que esses apontamentos não aconteçam novamente, esperamos que nos dê uma nova oportunidade de mostrar a verdadeira hospitalidade da marca Blue Tree Hotels.Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay
The friendliness and professionalism of the staff was excellent. I arrived early so I knew I would have to wait for my room and this was no problem. The desk staff had a table where I could sit and work using my computer. They were very helpful in helping me to connect to the hotel Wi-Fi. The room had previously been renovated and looked amazing.
Stayed 1 night in Dec 2023
Response from Blue Tree Towers Anália Franco on 8 Dec 2023
Dear Mr.On behalf of our entire team, I would like to thank you for choosing our hotel for staying here in São Paulo, and also for taking the time to evaluate us. It is gratifying to know that your stay was special. This is our biggest goal always. We look forward to your next visit.Yours sincerely,Alexandre RibeiroAccommodation Supervisor

10/10 Excellent

luiz

Stayed 2 nights in Nov 2023
Response from Blue Tree Towers Anália Franco on 7 Dec 2023
Prezado Sr. Luiz,Agradecemos por avaliar sua hospedagem. Ficamos muito contentes em saber que a senhor aproveitou sua estada em nosso hotel, e que conseguimos atender suas expectativas, proporcionando uma ótima experiência! Esperamos o senhor em sua próxima estada em São Paulo!Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente área linda ubicación muy buen servicio e instalaciones
Stayed 2 nights in Oct 2023
Response from Blue Tree Towers Anália Franco on 26 Oct 2023
Prezada Sra. Kathy,Agradecemos imensamente por dedicar o seu tempo a nos avaliar. Sua opinião é muito importante, pois ela nos dá uma oportunidade para melhorarmos em cima de cada apontamento. Estamos realizando melhorias em nosso hotel. Esperamos que retorne para que possamos mostrar a verdadeira hospitalidade na marca Blue Tree Hotels. Atenciosamente,Alexandre RibeiroSupervisor de Hospedagem

8/10 Good

Hailey

Liked: Cleanliness, staff & service
Casemiro (caximiro) so sorry if I’m misspelling his name, but he was so helpful, patient and knowledgeable. Since I told him we were there for only a few hours for a layover, he allowed us to have the free buffet breakfast upon arrival instead. The room was also provided to us promptly and I so appreciate the amazing customer service from him! He deserves recognition! Thank you so much!
Response from Thaina Ribeiro - General Manager on 31 Mar 2023
Dear Mr. Hailey, it was a pleasure to welcome you to our hotel. Thank you very much for your review, our mission is to take care of people.We look forward to your return soon. We are at your disposal, Sincerely, Thaina Ribeiro, General Manager

8/10 Good

Beatriz, Pittsgrove

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brasil is a place where mold grows fast. Bathrooms should receive special attention. Hallways could get a coat of paint and new carpet. The hotel is under renovation and maybe it is on their list. The breakfast is good, but staff should taste the juices prior to putting out for guests since more than once the juices were sour (azedo). Overall staff were friendly and helpful.
Stayed 3 nights in Mar 2023
Response from Thaina Ribeiro - General Manager on 20 Mar 2023
It was a pleasure to welcome you to our hotel.Thanks so much for the review. We look forward to your return soon.

10/10 Excellent

Beatriz, Pittsgrove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Thaina Ribeiro - Gerente Geral on 20 Mar 2023
Obrigada pela avaliação :)

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Clean and staff attentive
My room was clean however, the toilet did not work well and it would leak water on the floor. I explained this to the front desk and they had this corrected in less than 1 hour. So they are very attentive and making sure everything works correctly.
Stayed 3 nights in Feb 2023
Response from Thaina Ribeiro - General Manager on 27 Feb 2023
Dear Mr. Joseph, It was a pleasure to welcome you to our hotel. Thank you very much for your review, our mission is to take care of people. We look forward to your return soon. We are available,

10/10 Excellent

Paulo

Stayed 14 nights in Jul 2022
Response from Supervisor de Hospedagem on 12 Aug 2022
Prezado Sr. Paulo, boa tarde. Foi um prazer recebê-lo em nosso hotel. Muito obrigado pela avaliação, nossa missão é cuidar das pessoas. Aguardamos seu retorno em breve. Estamos à disposição, Atenciosamente, Fabrício Oliveira Supervisor de Hospedagem

8/10 Good

Adriano

Stayed 1 night in Jun 2022
Response from Thaina Ribeiro Gerente Geral on 15 Jun 2022
Obrigada pela avaliação :)

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - classic family operated hotel
Extraordinary service - both friendly and fun. Love that this is a family owned and operated hotel. Felt like family. Very nice spaces, great location and value.
Stayed 2 nights in May 2022
Response from Thaina Ribeiro - General Manager on 15 Jun 2022
Dear Mr. John. It was a pleasure to welcome you to our hotel. Thank you so much for the review, our mission is to take care of people. We look forward to your return soon. We are at your disposal

4/10 Poor

Joseph

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty and problem
I had to request to have my shower cleaned and sanitized whrn i arrived because it had a lot of mold. One night i came in and could not enter my room because the lock would not release and unlock. I went downstairs and management came up with a device to try to force it to unlock and that would not work. They moved me to another room on a different floor and when I came back to my original room they had to put a hole in the door to open the door. I moved all of my belongings out and into the new room which was cleaner than the first room I had. Lastly, on my last day they ran out of food during breakfast and would not fix more food to accommodate everyone who was eating breakfast. I will not go back.
Stayed 5 nights in May 2022
Response from Thaina Ribeiro - General Manager on 15 Jun 2022
Dear Mr. Joseph. It was a pleasure to welcome you to our hotel. Thank you so much for your valuable feedback, we are sorry for any inconvenience. Our mission is to take care of people. We analyze all the points made to improve our services and guarantee our standards.

2/10 Terrible

Vivian, Boyds

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked the hotel and when I got there to do the check in they transferred me to another hotel in a not very safe area. I was in a business trip with coworkers and to be far away from them created extra costs on my budget. I don't recommend this hotel.
Stayed 1 night in May 2022
Response from Thaina Ribeiro - General Manager on 27 May 2022
Dear Mrs. Vivian. It was a pleasure to have you at our hotel. Thank you so much for your feedback, we learned a lot from all the work. Our mission is to take care of people. We review all points awarded for the service of our services and payment guarantees. We are at your disposal.

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Still a good place but with some problems
I was greeted and checked in by a really great man. He was very welcoming and informative. I stayed in room 1305. The internet was REALLY slow and unstable. I have stayed on this floor a few other times and the internet was fine. Not sure why it was so bad this time. My second day there a cleaning lady came to my room. Granted she didn't speak english but clearly informed her that my room was fine but I just needed my trash can emptied. She said nothing. Just looked at me and walked out of my room. I had a friend coming over so therefore I had to empty my trash can into the trash can next to the elevator. Later on that night I came back to the room and my bed was made. On the desk near the mini bar was a note in Portuguese. I couldn't read it and the hand writing was so bad that I couldn't translate it.
Stayed 2 nights in Feb 2022
Response from Thaina Ribeiro, General Manager on 16 Feb 2022
Dear Mr Gary. Thank you so much for the review, our mission is to take care of people. We had an occasional problem with the internet that has now been resolved. We look forward to your return soon. We are at your disposal

10/10 Excellent

Rodney

Stayed 2 nights in Jan 2022
Response from Thaina Ribeiro, Gerente Geral on 4 Feb 2022
Olá Sr. Rodney. Obrigada pela avaliação :)

8/10 Good

Zenir

Liked: Staff & service, amenities, property conditions & facilities
I was happy abaut everything, but just same inconvenience happened. Like same couple next to my room was having an argument letter in the night. But I understand its not the hotel fault.
Stayed 3 nights in Jan 2022
Response from Thaina Ribeiro, General Manager on 24 Jan 2022
Dear Ms. Zenir. It was a pleasure to welcome you to our hotel. Thank you very much for your review and we are sorry for your discomfort. We look forward to your return soon. We are at your disposal

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Thaina Ribeiro, Gerente Geral on 10 Jan 2022
Prezado Sr. Marcos, obrigada pela avaliação :)

4/10 Poor

Dominik

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Terrible service. Staff are not fast or properly trained. Facilities like bathroom and pool are outdated. Furniture in the room is old Breakfast was not good at all
Stayed 1 night in Dec 2021
Response from Thaina Ribeiro General Manager on 6 Dec 2021
Hello Ms. Dominik, Thank you so much for her valuable feedback, we're sorry for all the discomfort. Our mission is to take care of people. We analyze all the points placed to improve our services and guarantee our standards. Yours sincerely.

8/10 Good

LUCIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Thaina Ribeiro Gerente Geral on 2 Dec 2021
Obrigada por sua avaliação :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Muito bom
Excelente localização, perto de um belo parque, restaurantes, shopping, mercado e estação de metrô. Os funcionário são muito atenciosos e prestativos, destaque para o Adriano (valet parking) e a Socorro (governança), que me atenderam muitíssimo bem. O café da manhã segue os protocolos COVID (luvas de plástico, máscaras etc), é ok com pouca variedade. O quarto é espaçoso e silencioso, porém os móveis são antigos e já mostram sinais de uso. Uma reforma seria bem-vinda.
Stayed 2 nights in Nov 2021
Response from Thaina Ribeiro Gerente Geral on 2 Dec 2021
Prezado, Foi um prazer recebê-la em nosso hotel. Muito obrigada pelo seu valioso feedback. Nossa missão é cuidar das pessoas. Aguardamos seu retorno em breve. Estamos à disposição

4/10 Poor

Anisha

Travelled with partner
Disliked: Property conditions & facilities
The breakfast Buffett was good - that was it. The condition of the hotel versus What is advertised is very different. Check in staff and valet drivers nice but that was it. Not a place I’d stay again.
Stayed 2 nights in Nov 2021
Response from Thaina Ribeiro - General Manager on 10 Nov 2021
Hello Mr. Anisha We are very sorry that your stay was not as expected. We are always working towards improvements and we would like to have the opportunity to receive you again to better serve you. Sincerely, Thaina Ribeiro

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Great view
Relaxing with wife , booked executive room was ok , some shabby repairs had been made to room , but was clean and tidy Average stay
Stayed 1 night in Apr 2021
Response from Jackeline Bezerra - General Manager on 23 Apr 2021
Dear Andrew, Thanks for your stay and review. We are waiting your return. Regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a nice location.
The hotel staff was very nice and helpful.
Stayed 2 nights in Feb 2021
Response from Jackeline Bezerra - General Manager on 25 Feb 2021
Dear Gary, Thanks for your review and compliments about our team, it makes us very happy. We are waiting for your return. Regards,

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hotel
It was a nice and clean hotel. Breakfast was very good as they provide a large variety of food. The room had a small air leak as I could hear the whistling of the wind when it blew really hard. Some of the front desk employees do not speak English.
Stayed 2 nights in Feb 2021
Response from Jackeline Bezerra - General Manager on 23 Feb 2021
Dear Mr. Joseph, Thanks for your review! We are waiting for your return. Regards,

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2020
Response from Vitória Pazzini on 6 Jan 2021
Prezado Sr. Eugene, Bom dia! Agradeço por ter preenchido a pesquisa. Seus comentários são muito importantes para nós. Aguardamos recebê-lo novamente. Coloco-me à inteira disposição. Abraços, Vitória Pazzini Coordenadora de Recepção | Blue Tree Towers Anália Franco

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is good, not amazing. Breakfast is tasty and staff is the best part of it. For a short stay in Sao Paulo it does the job!
Stayed 1 night in Dec 2020
Response from Jackeline Bezerra - General Manager on 9 Dec 2020
Dear Bruna, We appreciate your review. Thanks. We are waiting your return. Regards.

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and Safe place to stay
The hotel definitely was set up nicely for people who need to travel during the covid pandemic. We appreciated all the the extra hand sanitizer stations as well as the disposable gloves for use in the breakfast area. We also made use of room service, which was great. The staff at the check in desk were efficient and friendly. The hotel is located within walking distance to a large shopping mall, which has many restaurants and great shopping options. We would definitely stay here again.
Stayed 2 nights in Oct 2020
Response from Jackeline Bezerra - General Manager on 16 Oct 2020
Dear Mr. Rodney, Thanks for your review, it´s very important for us. We´re waiting your return. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel- Close to Shopping & Restaurants
The hotel is conveniently located near a park, a large shopping mall, and a number of restaurants. The hotel receptionists and other staff were all professional and friendly. During this season of Covid we appreciated that everyone wore masks and that extra precautions were taken to protect guests and staff alike. We enjoyed a number of meals via room service. They were delivered promptly and were very good. We would definitely recommend the hotel.
Stayed 2 nights in Sep 2020
Response from Jackeline Bezerra - General Manager on 29 Sept 2020
Dear guest, Thanks for your review, all the feedbacks are very important for us. We are waiting your back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , good breakfas, good size rooms and comfortable
Stayed 1 night in Mar 2019
Response from jackeline bezerra on 31 Jan 2020
Dear, First of all, thank you for staying with us and filling out the questionnaire. Thank you again and it is always very important for us comments and observations, because, with this we have been able to improve our services more and more. Thank you very much Jackeline Bezerra General Manager.

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Solid 3 star
Solid 3 star business. Extremely wealthy area. Very safe.
Stayed 1 night in Sep 2019
Response from Jackeline Bezerra on 22 Sept 2019
Dear Mr. Jerry, Good afternoon! Thank you for completing our survey. Your scores are very important to us. We will continue to work hard to achieve the excellence of our services. We look forward to seeing you again soon. I put myself at your disposal. Regards, Jackeline Bezerra General Manager | Blue Tree Towers Anália Franco ggeral.afranco@bluetree.com.br

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place is very nice, staff very Friends, but When we ask for the free airport shuttle , they say they don't have for a very long time. this is false advertisement and it should be removed from the services. that was the only reason we stay there and we were very disappointed.
Stayed 2 nights in Jun 2019
Response from Jackeline Bezerra on 5 Jul 2019
Mr Jorge, Very thanks for your comments, is a pleasure for us when ours guests enjoy us. Sincerely Jackeline Bezerra General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the Tatuapé area of São Paulo
The hotel is conveniently located near restaurants and a shopping mall. The hotel rooms, although small, were comfortable. The breakfast buffet selection was terrific. The eating area was small, considering the size of the hotel, but the hotel staff worked very efficiently to keep the tables cleared quickly for the next guests. The valet parking was appreciated. Would definitely stay again!
Stayed 1 night in Jun 2019
Response from Jackeline Bezerra on 5 Jul 2019
Hello Mr, Thank you for your comments. Sincerely, Jackeline Bezerra General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Jackeline Bezerra on 20 May 2019
Prezado, Muito obrigada por sua avaliação. Atenciosamente, Jackeline Bezerra Gerente Geral.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and larger than I thought. Multiple food choices in walking distance. The check in was easy, and everyone spoke english which helped immensely. It is a little far from the airport, maybe 30 minutes without traffic, 45 or so with traffic, so plan accordingly. I would definitely stay here again.
Stayed 1 night in Feb 2019
Response from Jackeline Bezerra on 21 Feb 2019
Dear, Thank you very much for your evaluation. We are filled with pride and satisfaction to know that you have become entangled with our services. We look forward to your return. Regards, Jackeline Bezerra General manager

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018
Response from Jackeline Bezerra on 2 Jan 2019
Prezado, Muito obrigada por sua avaliação. Atenciosamente, Jackeline Bezerra Gerente Geral

8/10 Good

Raul, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
nice place over all room for improvement renovations are on their way they said, decent enough goid price ,very nice staff member's
Stayed 1 night in Aug 2018
Response from Jackeline Bezerra on 31 Aug 2018
Dear Mr Raul, Thanks for your comments, all the compliments are always welcome, as we see we are on the right track. Sincerely, Jackeline Bezerra General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Jackeline Bezerra - Gerente Geral on 9 Dec 2018
Olá, obrigada por nos avaliar! Abraços, Jackeline Bezerra - Gerente Geral

2/10 Terrible

majed, vancouver

Liked: Room comfort
Not any close to the airport
I booked this hotel for the feature of having a complimentary free airport shuttle and then I was told that they don’t do this service on weekends. why on hell you didn’t say that in the website!?? I needed to pay 45$R for uber where it should be for free. Another point I got this hotel as it is close to airport but it is not any close to the GRU. Just disappointed from this experience and I don’t recommend others to book it.
Stayed 1 night in Feb 2018
Response from Jackeline Bezerra - Gerente Geral on 21 Feb 2018
Dear majed, We are so sorry for your experience. Our shuttle is from Monday to Friday, except for holidays. We are the closest hotel at São Paulo to GRU AIRPORT. We hope to see you soon. Regards, Jackeline Bezerra General Manager

8/10 Good

Jawdat

Liked: Staff & service, property conditions & facilities, room comfort
Was very nice good location
Was nice place close to mall friendly staf I well go back
Stayed 4 nights in Nov 2017
Dear Jawdat, Thanks for your review! Our team are happy for your words and are waiting your back. Regrats, Jackeline Bezerra General Manager

8/10 Good

Mark, S

Liked: Cleanliness, staff & service
Good location for my business.
Facing a great park for walking or jogging in a safe environment
Response from Jackeline Bezerra on 28 Apr 2017
Hello Mark, Thanks for your review. We have a special location. We are waiting your return. Regards, Jackeline Bezerra General Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good price and confortable
The room is very comfortable and clean. The bathroom has some smudges in shower area and need to be clean. We didn't like the breakfast, it´s very simple and medium quality.
Dear guest, Thanks for your review! We are commited in offer a great service. What did you miss at our breakfast, please let us know. We are waiting your return. Regards, Jackeline Bezerra General Manager

10/10 Excellent

Kirk, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
Breakfast was wonderful, the staff very helpful and pleasant.
Response from Gerente Geral - Jackeline Bezerra on 13 Mar 2017
Dear guest, Thanks for your review. Our work is be a great place for our guests! We hope see you soon. Regards, Jackeline Bezerra General Manager

6/10 Okay

Yen Ting, Taiwan

Liked: Room comfort
Disliked: Staff & service
Location nice, WIFI works perfectly
Overall, nice hotel to short stay.. 2 nights there but the room service didn't make up the room. Just 3 mins walk to Analia Franco Shopping mall and there is a Havaianas shop nearby, very convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good stay, great location
Stayed at the BT Towers for 6 nights for a business conference. The hotel is in a great location in Tatuape within easy walking distance of the Analia Franco Shopping (5 min), which is real convenient with many restaurants and shops. The hotel itself is in good condition with clean rooms though the bathroom is very small. The TV selection is mostly limited to local channels with only a few English channels available while the breakfast service was good and they also offer a buffet dinner service which was also good. Overall, a positive experience, but I wish they had a bigger bathroom and better selection of English TV channels. Would return mostly due to the location.

10/10 Excellent

Alex, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms, helpful staff, great breakfast!
My family stayed here for 3 nights while I stayed here with my fiancee for two nights. It was worth the stay. If you can find a good deal online I would definitely recommend staying here. It's literally a 15 minute walk from the mall, and right in front of the biggest park to exercise. I would definitely recommend it if you are trying to stay close to Mooca, Tatuape or Analia Franco neighborhoods. They are very accommodating and very professional. Some of the reviews I've seen here don't do them justice. I would stay here again in a heart beat. Free WiFi, indoor parking for 15 Reais, Complimentary breakfast, and comfortable beds. Can't beat that!