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DoubleTree Resort by Hilton Hotel Sanya Haitang Bay

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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November 2024

Photo gallery for DoubleTree Resort by Hilton Hotel Sanya Haitang Bay

Room, 1 King Bed (Lagoon Access) | View from room
Deluxe Suite, 1 King Bed, Oceanfront | Living area | LCD TV
Suite, 1 King Bed, Ocean View | In-room safe, laptop workspace, soundproofing, iron/ironing board
Porch
Porch

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
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Room options

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About the area

Map
Haitang Bay Road, Haitang Bay, Sanya, Hainan, 572000

What's nearby

  • Wuzihzhou Island Beach - 15 min walk
  • Haitang Bay - 4 min drive
  • China Duty Free Sanya Duty Free Shop - 6 min drive
  • Shenquangu Hot Spring Park - 17 min drive
  • Yalong Bay - 22 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 44 min drive

Restaurants

  • ‪三亚海棠湾康莱德酒店Conard - ‬6 min drive
  • ‪海天一色餐厅和酒吧 - ‬12 min walk
  • ‪好汉坡国际度假温泉酒店西餐厅 - ‬6 min drive
  • ‪新湘粤酒楼 - ‬7 min drive
  • ‪萨斯贝卡烧烤西餐厅 - ‬5 min drive

About this property

DoubleTree Resort by Hilton Hotel Sanya Haitang Bay

Luxury family-friendly hotel located in Haitang District
Take advantage of a bowling alley, a beach bar and a corner/local shop at DoubleTree Resort by Hilton Hotel Sanya Haitang Bay. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a body scrub, hydrotherapy or a body treatment at 莳间 SPA, the on-site spa. The on-site restaurant, Taste Five 汇湾全日制餐厅, offers breakfast, lunch, dinner and garden views. Enjoy the 24-hour gym, as well as activities such as volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Express check-in, supervised childcare (surcharge) and a lift
Room features
All 463 rooms include comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: CNY 218 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • T-Lounge T酒廊
  • Taste Five 汇湾全日制餐厅

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Bowling alley
  • Children's club
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 5 buildings
  • 7 floors
  • Built in 2010
  • Designated smoking areas
  • Reception hall
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 1 January and 31 December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 218 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Doubletree Hilton Haitang
Doubletree Hilton Haitang Hotel
Doubletree Hilton Haitang Hotel Sanya Bay
DoubleTree Resort Hilton Hotel Sanya Haitang Bay
DoubleTree Resort Hilton Hotel Haitang Bay
DoubleTree Hilton Sanya Haitang Bay
DoubleTree Hilton Haitang Bay
Doubletree by Hilton Sanya Haitang Bay
DoubleTree Resort by Hilton Hotel Sanya Haitang Bay Hotel
DoubleTree Resort by Hilton Hotel Sanya Haitang Bay Sanya
DoubleTree Resort by Hilton Hotel Sanya Haitang Bay Hotel Sanya

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Sanya Haitang Bay have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is DoubleTree Resort by Hilton Hotel Sanya Haitang Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Sanya Haitang Bay?

Self-parking is free at this property.

What time is check-in at DoubleTree Resort by Hilton Hotel Sanya Haitang Bay?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree Resort by Hilton Hotel Sanya Haitang Bay?

Checkout is at noon.

Where is DoubleTree Resort by Hilton Hotel Sanya Haitang Bay located?

Located in Haitang District, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Wuzihzhou Island Beach and Haitang Bay. Shenlonggu Hot Spring Park and China Duty Free Sanya Duty Free Shop are also within 9 miles (15 km).

DoubleTree Resort by Hilton Hotel Sanya Haitang Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 4 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not bad
If ppl like to swim this is a good choice. There have serval swimming pool for choose. I don't know why the western restaurant so much flies, this was really unacceptable. The escape spa was highly recommend, must try.

4/10 Poor

JC, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
condition of the room is terrible
the tap fell off and the toilet door could not be closed. we had to change room to the block 3 which was very far from the main block. my mother's room smelt of cigarette smoke the whole night and I had to change room for her and kids as well. I was charged the mini bar when I did not consume and had to sign a declaration that we did not take anything from the mini bar. there was so many small insects outside the rooms. I saw dead bettle, baby cockcroaches on the floor. This place look more like a chalet and hotel

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Swimming pool's water quality is very bad.
First of all, the room is very good, but the swimming pool's water quality is very bad.

10/10 Excellent

Cara, Kitchener, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a private and relaxing environment
We visited Sanya, Haitang Bay, Hainan as part of our greater trip to Hong Kong. We thought Sanya would be a nice place to visit for some heat and relaxation on a beach - and we were not disappointed with our decision. The resort was very large offering access to the only neighbouring hotel (not under construction) The Conrad. It has a beautiful large beach and many different swimming pools. Rooms were very spacious, clean and kept at a cool temperature to remove any humidity. Since the hotel is not close to anything, you only have the choice of eating at the hotel (but the hotel offered a promotion at the time for the restaurants). We upgraded our package to include the daily breakfast which included a variety of authentic Hainanian and Chinese cuisine as well as North American favourites. We enjoyed wonderful dinners at Pacifica and Taste 5 at Doubletree and Le Siene (at The Conrad). All served fresh seafood and vegetable options. Hotel offers complimentary shuttles into downtown Sanya (1.5 hours away) and we took advantage of that one day. Not much in the town but a good spot to pick up some local beer at a good price. We took a taxi back and it was very reasonable in price. The only troublesome part of our trip was the language barrier; mostly all people on the island of Hainan did not speak English (even at the hotel and airport). Communicating was challenging but we made it work. I would highly recommend this resort for anyone looking for complete relaxation.

8/10 Good

Igor, Guangzhou

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is a quite nice place, but restaurants in there are terribly expensive. This is just very bad idea, they are going to lose all guests. Rich customers usually go to established places, but for normal ones this is way too expensive and they might think twice before coming again. Everything is so expensive in Sanya. Hotels, gasoline, even chicken and coffee in KFC is more expensive than in Mainland. In general, I would not recommend to consider Hainan for longer vacation. Go somewhere else. Management already feels that they lose money and sells the premises for noisy private events which violate all rights of the hotels' guests.

6/10 Okay

Hanpeng

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2019

8/10 Good

Kazumasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店房價合理，物超所值

6/10 Okay

Wo Tak

ok

10/10 Excellent

h, i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高な休日
ホテルをアップグレードしてもらいました。 静かで最高な時間を過ごしました。 最初に三亜湾のホテルに宿泊しましたが 海棠湾は 海&砂浜 こちらの方が 綺麗でした。 次回も こちらのホテルに 宿泊したいです

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
入住期間遇上某公司研討會，非常吵雜，早上人來人往的聲音清楚傳進房間，半夜被空調聲吵到直接關掉，不過泳池什麼的還是玩的蠻開心的

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Bilegsaikhan, 蒙古

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
痞子和流氓的酒店
酒店的服务很差，机场接人的时候，给酒店打电话，问接机的车在哪里，酒店方面讲，你来就来，不来就不来，我们不管，由于之前有了预付，只好过去。去了酒店，问什么都不知道，房间让打扫一下，不管，说每天有打扫时间，要不然你就自己打扫，晚餐很一般，大部分是凉的，不知道是中午的还是昨天的又摆上来，一位350元，向酒店反映，酒店的态度是，你可以不吃，随意。

6/10 Okay

YUNTAO, 北京

Liked: Cleanliness, staff & service, property conditions & facilities
这次本来来海口工作，后来网上看到这家酒店，看到网上评价很好，以及美丽的照片让我心仪，亲自来体验，房间里面没有WiFi，且信号一般，虽然是海边酒店，但是海浪太大，稍微一靠近海边就有工作人员来制止，几度看到有人下海被工作人员追回，和我想象的大相径庭，位置较偏僻周围没有吃饭的地方，我走了将近半小时才找到附近卖海鲜的地方，好吧，和我想象的有区别，但是其他还可以

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SUNG JOON

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

SUNG JOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

I Man, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店質素蠻好 唯獨配套
環境不錯 但酒店接駁車偏小 酒店的娛樂設施種類不多 單純在沙灘躺躺也是ok的 而且海棠灣區域沒什麼值得遊客逛的商店 唯獨這點要考慮

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet trip
享受著幾天愉快的旅程，十分難忘。

6/10 Okay

CHEN, 中国

Disliked: Staff & service, room comfort
只有面积达到五星标准
前台脸色阴沉，房间被子潮湿，空调很差，装修陈旧，门廊的灯还是坏的，只能摸黑开门，叫前台帮忙送一个吸管到房间，很久很久打电话催了四五次才送到。早餐人非常多非常拥挤，而且还不怎么好吃。本来想去吃晚餐bbq，但到了餐厅被门迎的脸色吓回去了。再不会住希尔顿了。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好评
下次还会来

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテルでした
年末年始のこの時期に海南島は寒くて泳げないのではないかと少し心配でしたが、日が照っているところは十分暖かく、日中はプールで十分泳げました。ただ、日陰や夜は肌寒い感じなので、長袖は必須だと思います。海棠地区は割とまだ開発したてのようで、ホテルもきれいでとても快適でした。朝食もブッフェ形式で種類豊富で楽しめました。それなりの規模のレストランは2つしかありませんが、隣のコンラッドまでカートで移動することができ、そこのレストランも利用できました。3泊の滞在中、一度もホテルの外に出ませんでしたが、十分リゾートを満喫できました。残念だった点は、これは、この地区だけなのか、亜龍湾の方もそうなのかわかりませんが、波が高く、海で泳ぐような雰囲気ではなかった点です。ホテルのビーチは、砂遊びや波際ですこし遊ぶくらいしかできず、泳いだり、魚やサンゴを見たいと思ったら、別の場所に行かなくてはならないようでした。

8/10 Good

Lo Chun Yim

Liked: Staff & service

10/10 Excellent

Ksenia, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В дали от суеты города, чистое море и пляж
Отличный отель. Расположен в дали от города, для один (таких как я) это хорошо, для других плохо (рядом нет ни магазинов, ни ресторанов, ни людных набережных, ни ночных клубов). В общем если вы едете за тихим релакс отдыхом на берегу по дальше от шума, суеты и тусовок, то вас сюда! Утром на море или у бассейна (их здесь 3 плюс еще 1 в Conrad Resort, которым тоже можно пользоваться). Днем можно съездить в город или ближайшую деревушку за фруктами или еще за каким шоппингом, после обеда снова на море (когда солнце уже не шпарит). Ну а вечером можно (темнее здесь, кстати, рано, около 7) посидеть с бокалом вина либо в ресторане Pacific на пляже, либо в лобби и послушать живую музыку. Очень приятное размеренное времяпрепровождение в данном отеле. Конкретно по отелю, почему не ставлю 5 за удобство номера, при его огромных размерах, так это за отсутствие биде! Что меня и моих друзей очень удивило. У китайцев это оказывается не принято. Сервис у китайцев отличный, все четко, по правилам (и это не только в отеле). За состояние отеля поставила 4, т.к.хоть в отеле и 3 бассейна, из которых один детский, а один китайский (т.к.китайцы не умеют плавать и часто тонут, бассейны у них по грудь - при моем росте в 158 см), то, тот что с более менее нормальной глубиной не работал все время нашего там пребывания, а судя по отзывам, еще с прошлого года не работает.. Очень понравилось то, что гостям Double Tree by Hilton можно пользоваться всем в Conrad Resort.