4/10 Poor
Anna, Woodbridge
19 Jun 2024
Disliked: Staff & service
The property is beautiful from the outside. Our room not so great. Mattress so hard i could not sleep! We paid for sea view and got a room on the main floor overlooking the pool. Missing toilet seat and leaking fridge. Every day the owner would tell us the toilet seat would be installed tomorrow but tomorrow never came! The staff not so great, the lady in the kitchen terribly rude. A young man who works there named Teli was so kind and tried to make up for the hotels short comings. Beautiful pool and view from the pool area was great! Breakfast options terrible! Hotel owners clearly don’t care what you think! Take it or leave it attitude. Really a shame because this hotel has great potential.
Anna
Stayed 3 nights in Jun 2024