Is Isla Brown Chania Resort, Curio Collection by Hilton pet-friendly?

Yes, this resort allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Isla Brown Chania Resort, Curio Collection by Hilton?

Self-parking is free at this property.

What time is check-in at Isla Brown Chania Resort, Curio Collection by Hilton?

Check-in begins at 3:00 PM. After-hours check-in is not available.

Are there all-inclusive benefits at Isla Brown Chania Resort, Curio Collection by Hilton?

Some rate plans available at this resort are all-inclusive.

Isla Brown Chania Resort, Curio Collection by Hilton Reviews, Deals & Photos 2025

Q: Does Isla Brown Chania Resort, Curio Collection by Hilton have a pool?

Yes, this property has a seasonal outdoor pool.

Q: Where is Isla Brown Chania Resort, Curio Collection by Hilton located?

Located in Chania, this beachfront resort is in the historical district and within 12 mi (20 km) of Chania Central Market, Old Venetian Harbor and Souda Bay War Cemetery. Seitan Limania Beach and Nea Chora Beach are also within 12 mi (20 km).

8/10 Good

Mina

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Next to zorbas beach 5 min drive (1mile)

Stayed 5 nights in Aug 2025

8/10 Good

Helen

11 Jul 2025

Liked: Cleanliness, amenities

Great breakfast buffet. Nice pool. Very chilled laid back place. Need a car.

Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

14 Sept 2025

Disliked: Cleanliness, staff & service, amenities

Not the greatest rooms and not very clean , checked in to my room and it looked like they either brought me to the wrong room or just didn’t bother to clean the one they gave me. Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered

Stayed 2 nights in Sep 2025

4/10 Poor

Nasser

3 Jul 2025

Disliked: Amenities, property conditions & facilities

Could be better

Stayed 4 nights in Jun 2025

10/10 Excellent

Parag Ramesh

22 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We thoroughly enjoyed our 5 nights stay in the Resort. Its a top comfort resort with all the facilities like big swimming pool, Gym, spa, excellent quality food and service. The resort is at top location with marvellous Sea view. We enjoyed each evening sunset view. The hotel manager Ilias is very friendly person who gave us some really good tips for sight seeing and shopping. Overall great stay! If you are staying for longer duration, Car is recommended for mobility. The Rental cars are easily available at the airport and very economical.

Stayed 5 nights in Jun 2025

10/10 Excellent

Dennis

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice clean property. Close to Chania center and great restaurants… must rent a car !!!

Stayed 6 nights in Sep 2024

8/10 Good

Seyda Michelle

26 Sept 2025

Liked: Staff & service, property conditions & facilities

I stayed at this resort as a disabled guest, and loved this hotel, I wrote more detail below of my experience: Pros Service was incredible, everyone is always smiling and helping you with bags/drinks/food etc. Very luxurious and classy hotel, everyone was very well mannered (only kids were not) All amenities you need are available, different pools, pool bar, breakfast & lunch, lounging area, game room, spa and shop very convenient and lovely. Food selection was nice and traditional, all greek salads, cold mezzes, vegetable etc so it feels very authentic Cons Check in was a little difficult, we booked two twin bed accessible room but the hotel made an error and gave us a double bed, we did not get checked in until about 8.30pm Cleaning service was not so good, glasses were left in the rooms, towels not replaced, rubbish on the balcony left. Disabled/accessible rooms are very spacious however, the shower was not functional, this was flooding every single time and made our stay very uncomfortable. There were children running around at lunch, in the spa, by the pool and we tried to avoid kids so we chose Late September but unfortunately there were still families and babies. The hotel is very far, they have a shuttle but if you miss this shuttle, you have no other way to go into the city unless you want to pay €30 both ways. The beach was closed off because its off season apparently so only pool was available

Stayed 5 nights in Sep 2025

10/10 Excellent

Cian

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was great…

Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

14 Aug 2023

Liked: Amenities

An overall lovely experience and can’t wait to return next year!

Stayed 7 nights in Aug 2023

2/10 Terrible

Bukola

11 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

What should have been a joyful wedding anniversary stay at Isla Brown Hilton Chania, Crete a 5 days stay, turned into one of the most cruel and humiliating experiences we’ve ever had at a hotel. 💔 On approaching the receptionist Alexandros to request a second key to our Deluxe Seaview Junior suite, he refused to greet us, avoided eye contact, and rudely denied us a second key to our suite. The next day, after personally calling for housekeeping, fresh sheets, and 2 pillows, we came back hours later to find our room untouched — a deliberate act that felt like bullying and discrimination. When we brought this to the General Manager, instead of resolving it, he dismissed us, defended the staff, and even insinuated we were lying. Yet, the very pillows we requested magically appeared in our room later. The contradiction was undeniable. No couple celebrating their anniversary — or any guest — should be treated with such disrespect, cruelty, and lack of hospitality at a Hilton resort. This experience has left us shocked, exhausted, and deeply disappointed.

Stayed 5 nights in Aug 2025

8/10 Good

anne-marie

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely property and rooms but pool area was so loud due to an afternoon DJ. Our on was lovely but in a noisy section - downstairs near shop, table tennis area and bar. I think it’s important to know where your room is. Pool was lovely.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

27 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality 10/10!

Every single person of the staff were just incredibly helpful, kind, and caring. We had no problems during our 7 day visit. Already decided that we will be back at this lovely resort one day!

Stayed 7 nights in Sep 2023

8/10 Good

Paul Louis

12 Sept 2023

Liked: Staff & service, property conditions & facilities, room comfort

For the price, the hotel was good. Disappointed with some of the finishes around the hotel (lift in the main building, painting in areas, unfinished areas of the hotel) but in general the hotel was nice. For me, the most disa

Stayed 4 nights in Sep 2023

8/10 Good

Nitasha

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and property were excellent. Room service was very slow we were out of toilet paper for a full day and the one time the serviced our room they took most of our towels. Beautiful property otherwise with beautiful pools and facilities. It’s about 30 minutes from actual Chania town but they provide a shuttle that leaves at 5pm and returns at 1030pm. When we got on it was full so they arranged a taxi.

Stayed 3 nights in Jun 2024

10/10 Excellent

Osamede

2 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our stay here was lovely! My wife and I look forward to returning. We had a room with a decent view of the ocean and a private balcony to enjoy that view. Breakfast was rich in quality and variety. Dinner buffet though was not impressive at all the one time we tried it but we actually preferred driving out for dinner in the Old Venetian harbor so wasn’t really a big deal to us. Hotel staff was warm and friendly. There was a particular middle age bald gentleman that was excellent. He poured me some wine when we first arrived and checked with us throughout our stay, asking how things were going. The housekeeping lady was also awesome and I have never met anybody so excited to be of service. She almost begged us everyday to allow her clean and will negotiate different times to stop by and clean to make sure it didn’t interfere with our stay. I even tried to give her a large tip for excellent service and she declined politely and said it was her pleasure to give us the best service. Wow! The swimming pool was the best I’ve seen in any hotel or resort. I was able to go out there and lap swim a couple times. It is huge, deep, clean, and very salty (be warned lol). It has a helicopter pad - was curious what for but didn’t remember to ask. Access to the simply gorgeous and raw mix of rocks, ocean, and waves, makes for excellent photo and video backgrounds. Free parking was also a treat. The gym was well equipped and I used it a lot. We will definitely be returning in the future!

Stayed 6 nights in Jun 2025

2/10 Terrible

Petteri

12 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Rude staff on late evening shift, on Thursday evening ala carte closed. Only buffe with bad food available for high prices. Despite Hilton honor gold member no benefits offered or available.

Stayed 1 night in Jul 2024

10/10 Excellent

Katherine H

1 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time celebrating my birthday at Isla Brown Chania! The staff is warm and welcoming, the environment and views are stunning. I got some spa treatments and they were some of the best I’ve ever had. Book your vacation for next season, don’t hesitate. Yes, if you want to see Crete, you’ll need a car- but we loved driving and there are many wonderful places to stop and visit if you have the flexibility of a car. And we enjoyed not being in the busy town on many days. We couldn’t have been happier with our entire stay and will never forget this trip. Thank you Isla Brown!!

Stayed 6 nights in Sep 2023

10/10 Excellent

Tara

22 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

This hotel is just perfect and suits all ages. Its idyllic location is only 15 minutes from chania airport. Brand new luxury hotel with great facilities with stunning views from the spacious restaurant terrace. The breakfast is one of the best I’ve ever had and you are clearly spoilt for choice. The Staff can not do enough for you. Greeting you with with smiles from the moment you step through the door. This hotel has thought of all the finishing touches. the whole design of the Isla brown chania is wonderful and very aesthetically pleasing. Will definitely be going back. You will need a car unless your plan is to just completely relax by one of the gorgeous pools. Or you can land in your helicopter if that’s your preference:)

Stayed 3 nights in May 2023

10/10 Excellent

William

12 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The property is in the middle of no where but it is nice and quite and out of the way which is ideal. There is no beach at the hotel site so you need to travel else where so you need a car. The food is OK buffet dinner and breakfast, nothing amazing but the snacks in the afternoon pool is really bad so skip this. I wouldn't rate this a 5* Hotel more like a high 4* or a low 5*. They do really well in some areas but fail on the details. When I was there it was during their soft opening so there is plenty of room for improvements.

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

1 Jul 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Not impressed

Calling this a 5 star hotell is a legit joke. There is no system going on with the service. Realy unimpressed with the whole show lf the hotel. Beutifull place, but everything else just not up there. Looking like a 5 star hotel, but more like 3 with the service. Food was also very shabby and limites choices. We didnt even get our lunch we ordered. Cant say i want to return here with the pricepoint they are charging and with the limited service.

Stayed 1 night in Jun 2023

6/10 Okay

Kevin

3 Oct 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Hotel buildings is not prepared for bad weather. First day of lightening, thunder and torrential rain, water came through bedroom door. Rang to get towels to stem the flow. Visit to reception and another phone call, two hours or so later, still nothing. Went to reception again. Was told no other rooms available. Managed to get some towels then, told someone will come to clean up/see to problem. Was told several times – no action. Next morning, went to reception, showed young receptionist pictures. By now there was thick mud outside the door, dirtying our footwear, feet, legs and clothes (from splash back). Slippery. She apologised and said she will send someone. This was the only apology we received the multiple times we spoke to other hotel staff in person/telephone calls. After breakfast, we could see some attempt had been made to clear the mud. A groundsman arrived and said he doesn’t what to do. He had a conversation with a couple of hotel staff who was working on a nearby room to sort something out. Some boarding was subsequently placed over the now muddy pool of water. Weather affected the hotel lobby (towels placed around floor areas), outside bar was slippery. When we arrived, we were told we were upgraded from garden room to sea view. However, the main view is a building. Felt downgraded. We made the mistake of not asking questions before accepting the 'upgraded' room.

Stayed 3 nights in Sep 2023

8/10 Good

Fred

25 Oct 2025

Liked: Cleanliness, staff & service

Peaceful atmosphere

Stayed 2 nights in Oct 2025

10/10 Excellent

monica

21 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side. The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed.

Stayed 5 nights in Aug 2025

8/10 Good

Florence

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a good stay here but it could have been better. The area itself is quite secluded however they compensate by running shuttle buses into Chania x2 a day. Breakfast was really good! Staff majority we interacted with were great but a few seemed to want to do the bare minimum.

Stayed 4 nights in Sep 2025

8/10 Good

Katharina

20 Sept 2025

Liked: Cleanliness

Die Zimmer sind sehr schön. Für ein 5 Sterne Hotel ist der Service aber wirklich fast nicht existent. Service: Das Golf Card war gerade unterwegs deshalb mussten wir unser Gepäck selbst zur Villa bringen. Es gibt keinen Room Service. Der Cleaning-Service war dafür schnell und sehr sauber. Ich morgens gegen 7 Uhr in der Anlage gestürzt und schlimm auf den Rücken gefallen. Der Hotelbesitzer vom Hotel gegenüber (der aus dem Schlaf aufgeschreckt ist, sich angezogen hat und rüber gerannt kam) war schneller bei mir, als der Nachtwächter von unserem Hotel, obwohl er in Sichtweite saß. Er kam dann gemütlich an und hat auch so gar nicht geholfen? Als dann klar war, dass es keinen Krankenwagen braucht haben wir gefragt ob denn nun eins der Gold cards und zumindest zurück zum Zimmer bringen kann weil ich nicht laufen konnte: nein das geht nicht. Aber ich kann Eis haben. Es wurde sich auch nie wieder erkundigt. Sauberkeit: Der Salzwasserpool ist schön, bei dem Pool mit normalem Wasser blättert die Farbe ab (nein wirklich, das Wasser ist trüb und man hat danach Farbpartikel auf dem Bikini). Die Liegen stehen auf Wiese, dementsprechend sind sie super dreckig, weil man natürlich dreckige Füße hat dann, die Sonnenschirme haben teilweise so viele Risse und Löcher, dass die Sonne trotzdem voll durchkommt Sonstiges: Wenn man zwischen 11-19 Uhr Hunger hat, gibt’s nur die Pool Bar mit Käse-Toast, Bagel, Pommes oder Salat. Fußläufig gibt es nichts also ohne Auto nicht zu empfehlen.

Stayed 1 night in Sep 2025

Isla Brown Chania Resort, Curio Collection by Hilton

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Isla Brown Chania Resort, Curio Collection by Hilton

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