Search Luxury Hotels in Santa Rosa

"The staff was horrible. Upon arrival nobody greeted us or was even friendly. Every employee seem miserable and didn't want to be there. Later on while at the Hemingway restaurant the waiter took our order and then we had to wait an hour to get our food. My wife complained about getting a wrong drink, at which time the waitress became upset and took the drink back to the bar where we then witness the waitress tasting the drink."

"Property was clean easy on the eyes ocean view rooms were awesome . But staff need to work on politeness which we found an issue with most in Curacao. Out of the ABC island Aruba gets The A and Curaçao is the C . Renaissance you could work on the staffing u would be the gem of the island "

"The place is to old we ask for change room because nothing compared with the photo a lot of mosquitoes the floor don’t have tile went we change the room the bed is noisy again we ask for fix but nothing happens I don’t recommend this place you have to paid $3 for beach towel and a deposit $20…."

"Property well kept, staff very polite"

"The hotel is beautiful, the beach is amazing. Love they they have adults only pool. The breakfast buffet delicious! "

"Yes the beach was nice and clean and breakfast was good"

"Overall, the check-in and room were great. The only thing is about the villas is that there’s only air condition in the bedrooms in that in the entire living space and you get charged for the usage. If you go over, thankfully we didn’t go over by too much also we thought that there was something a little off with the sheets as we have been breaking out on the first night so we asked if the sheets could be replaced and they were but we still were breaking out on our Skin. if you do not rent a car be prepared to walk long distances to the office to the beach to the restaurants to anywhere that they don’t rent out any golf carts either but luckily we had a good staff member who would come and pick us up on the golf cart if we asked, and we tipped him. Also be careful if you are paying a taxi directly through the resort because they will keep up with some of the charges, but not all of them. They charge my credit card and emailed me about it without even asking if I had paid the taxi in cash which I did and so I had to call them and email them to get my money back and still I’m not sure if the money has been returned even and when I told them to not charge my card. When we went to the restaurant next to the office or check-in, the food was good. The drinks were all right, but it kind of seemed like some of the workers didn’t want to be at work then there was one worker when I told them that I was sick after getting an allergic reaction at Brass Boer said that it was my fault."