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Hotel Las Palmas

3.0 star property
Colorful retreat offers a refreshing outdoor pool experience, delicious local breakfast cuisine, and easy access to Artecampo's cultural treasures

Choose dates to view prices

Hotel Las Palmas welcomes travelers with vibrant colors and lush gardens. Guests can cool off in the outdoor pool, relax at the poolside bar, and enjoy local cuisine for breakfast. The property offers in-room WiFi, tour assistance, and convenient luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 13%
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Las Palmas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Las Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Palmas?

Self-parking is free at this property.

What time is check-in at Hotel Las Palmas?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Las Palmas?

Checkout is at noon.

Where is Hotel Las Palmas located?

Located in the heart of Santa Cruz, this hotel is within a 10-minute walk of Cine Center and Ramon Tahuichi Aguilera Stadium. Artecampo and Sacred Art Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

Reviews

Verified

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta cerrado hace 2 años‼️
Verified

2/10 Terrible

Roberto

Hotel cerrado

El hotel ya no presta servicios, no se porqué siguen habilitados en la pagina, si no hay atención. Tuve que improvisar en otro hotel
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

FRIDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
iit was an awful experience for,me to take a taxi cab and arrive to a hotel that was closed. I am so glad I didn't pay in advance.. Hotels.com should be sure that the hotels are open to advertise them. I should request compensation for my expenses and the frustration I had when at 10 pm I had no place to arrive. AWFUL EXPERIENCE!!!!
Stayed 4 nights in Oct 2020
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
No es de la categoria que dice ser, no llega a un dos estrellas
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Buena ubicación, servicios acordes al segmento en que se ofrece y muy buena atención del personal
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit old. But they were great to accommodate me and my girlfriend at last minute. Basic amenities, ideal for a quick stay over. Thank you
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La limpieza muy buena

Lo que más me encanta encanta del hotel es la limpieza, el lugar es céntrico, comodidad y el personal que tiene son amables y atentos.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel, the staff are nice too and the food for breakfast have a lot of selection. I will get this hotel again when i come to Santa Cruz. My only concern is there's a little in the bathroom that needs to be fixed. Overall, our stay here here was comfortable.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuvimos una felz estadia

Nuestra estadia en el Hotel las Palmas fue placentera, un hotel muy limpio, el desayuno muy rico y variado, y en general todo el personal muy gentil y atento.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpeza e conforto!

Muito limpo. Funcionarios muito atenciosos. Muito bom restaurante. Um pouquinho afastado do centro, o que sugere uma coa caminhada para conhecer a cidade.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. enjoyed my stay very much snd very reasonable
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

ERWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

La verdad muy limpio ordenado y el desayuno estaba muy rico . El servicio es muy ágil .
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel las palmas

Exelente Hotel,Exelente atencion
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Regianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom com alguns inconvenientes....

Estadia excelente, quarto de tamanho bom, boas acomodações, limpo, funcionários atenciosos e simpáticos. Inconvenientes... banheiro com banheira, não existe opção de somente chuveiro, acesso aos quartos por escadas, não há elevador, dificultando locomoção de pessoas idosas ou com deficiências. Lamentável que meu filho esqueceu o celular no hotel e não foi encontrado por nenhum funcionário, inacreditável.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 6 nights and it was great. The location is central and it is easy to get around from there.
Stayed 6 nights in Dec 2017
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 13 nights in Dec 2017
Verified

8/10 Good

Héctor Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado. Limpo. Equipe simpática. Muito bom
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I've stayed at this hotel a few times previously and everything was always wonderful. On this occasion the hotel was not able to respect my reservation through Expedia and told me they were all booked. I was left to find an available hotel in the middle of the night during the busiest time of the year for them. Luckily I found a hotel. Not impressed by the Hotel Las Palmas handled a repeat customer.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

America Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei.

Um ótimo atendimento, eles são muito educados e atencioso. A comida é boa, as acomodações são boas e os funcionários são bem legais.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável e bem localizado, café da manhã variado e ambiente agradável.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Staff was very friendly and helpful. Only problem I had was my room was close to a gas station at the corner of the property. One night I was kept awake due to someone playing loud music.
Verified

8/10 Good

Jorge Luis

Liked: Staff & service, property conditions & facilities, room comfort

the hotel location is nice to other places

I was greatly surpised of the good comfort and facilities provided by the hotel. the breakfast is excellent, although the restaurant has not a good selection or options for lunch or dinner. I stayed 8 days and enjoyed every day of my stay.
Verified

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Clean and quiet hotel. there is no elevator, but that was not a problem for us.