Old Town San Sebastián, a neighbourhood in San Sebastián, is home to Pensión El Puerto. Goikoa Palace and Maria Cristina Bridge are local landmarks, and the area's natural beauty can be seen at Concha Beach and Bay of Biscay. Zaldiko Maldikoa and Donostia-San Sebastian Aquarium are also worth visiting. Visit our San Sebastián travel guide
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Pensión El Puerto Pension
Pensión El Puerto San Sebastián
Pensión El Puerto Pension San Sebastián
Frequently asked questions
Is Pensión El Puerto pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Pensión El Puerto?
As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Pensión El Puerto on 22 Mar 2026 start from ₹6,106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Pensión El Puerto?
Pensión El Puerto doesn't offer parking.
What time is check-in at Pensión El Puerto?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Pensión El Puerto?
Checkout is at 11:00 AM.
Where is Pensión El Puerto located?
Located in Old Town San Sebastián, this pension is within a 10-minute walk of Bay of Biscay and Concha Beach. Basilica of Saint Mary of the Chorus and Port of San Sebastian are just steps away. Donostia-San Sebastián Station is 15 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 15 minutes.
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Reviews
Pensión El Puerto Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I had issues getting in but the staff in the phones was so very helpful
Robert
Stayed 3 nights in Mar 2025
6/10 Okay
Azucena
4 Oct 2024
A nightmare during the night!!
At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport.
However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out.
It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety.
I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?.
I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning.
I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.
Fabulous location but we had a problem checking in as it’s a remote check in, we hadn’t received details and no one answered the phone. Also we were not aware that the bathroom was down the corridor and be careful as some rooms have a shared bathroom.
Janet
Stayed 3 nights in Jul 2025
8/10 Good
Izaro
27 Feb 2025
Liked: Amenities
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Izaro
Stayed 1 night in Feb 2025
6/10 Okay
Gulumser
1 Oct 2024
It was supposed to be a queens bed but we had two single beds pushed together!
Feels more like a hospital room than a center of town hotel.
The check in process is a bit annoying (forced to call them as they don’t even have an email to send all the info they request)
Only one of us had hot water in the shower in the morning. Paying 100€ for that was not ok
Reservé con mi pareja una cama de matrimonio, y al llegar había 2 camas individuales. No devolvieron el dinero ni ningún tipo de compensación. El baño esta fuera de la habitación (información que está bastante escondida cuando lees la info de la habitacion). Además no tienen personal físico asique todas la gestiones fueron por telefono. Literalmente una estafa para extranjeros a quien creen que pueden tomar el pelo. Recomiendo no ir.
Pension op unieke locatie midden in het oude centrum/uitgaansgebied van Donostia/San Sebastián. Het ligt op korte loopafstand van het strand (5 min.) en ook het nieuwere gedeelte van San Sebastián is niet ver te voet of met openbaar vervoer. De hotelkamer die wij hadden was uitgerust met een klein keukentje met alle benodigdheden erin (pannen, borden en andere benodigdheden). Verder had de kamer een geblindeerde raam en dus geen uitzicht op de straat maar wel een plat dak/terras (zonder meubels). Al met al een fijn pension. Let op geen kinderen onder 11 toegestaan, voor ons werd een uitzondering gemaakt omdat ze er te laat achterkwamen.
Pensión située au 1er étage d’un immeuble idéalement situé dans le quartier palpitant de San Sebastian. Bien rénové, l’isolation phonique et double vitrages sur la rue, la clim sont appréciables . Le self Check in et la sdb réservée à la chambre mais accessible via le couloir ( cela devrait être plus clair sur la description dans le site Expedia) sont plutôt surprenants. Site de réservation bien fait . Excellent service client trilingue (FR ENG &SP) qui répond hyper rapidement aux questions via le chat et est très rassurant . Instructions d’accès très claires , le bip de la porte d’entrée au 1er est un peu bruyant la nuit .. chambre de bonne taille, lit confortable . La sdb est très petite mais fonctionnelle, un petit gobelet serait utile. Une experience rajeunissante qui m’a rappelé mes voyages d’étudiante 😀