Terrace/patio

Reviews of Planeta Atacama Lodge

3 out of 5
Planeta Atacama Lodge
Antonio Leon 56, Solcor, San Pedro de Atacama, Antofagasta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 61 reviews" "
Rating 8 - Good. 6 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elisma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would give 6 stars if possible. Our room had a loft where our daughter stayed. Franklin and Carla were super-friendly and helpful. The terrace where we had breakfast every day looking out at the mountains could be my new favorite place ever. Unfortunately, there was a full moon so we did not go stargazing, but we did lots of other day trips to amazing places. Definitely plan to go back!!
Stayed 7 nights in Feb 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place to stay, outside the noise and bustle of San Pedro de Atacama. Its located just outside town and a short walk(unless its 32C outside). There are six large rooms, with a beautiful view of the large volcano. Breakfast is in a separate dining room, but we ate on the patio with the view. DOWNSIDE, is that there is no air conditioning, or good cross-ventilation in the rooms, so even though it cools down at night, not in time for a good sleep.
Stayed 4 nights in Feb 2024

10/10 Excellent

Fedor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend unreservedly that you stay at Planeta Atacama Lodge. You will not be disappointed. This is the place to stay for memories of your trip to this stunning and otherworldly corner of our planet that will last for your lifetime. I am a 54-year old solo female Adventurer with mobility issues. I call two countries "home"...The United States and The Republic of Trinidad & Tobago. Let me start with the surroundings. The property is wildly unique. There are just 5 adjoining rooms. Everything is made out of wood and other natural materials from the desert. The whole property - from the entrance to the walkways to the rooms and dining area -was deliberately designed to elicit an unbroken harmony between The Lodge and the desert. The room itself is big enough for a family. There is a king bed on the ground floor and a loft with two beds. There's a large bathroom and plenty of shelf space. A huge window looks out onto the Lascar and Licancabur volcanoes, and a nice chunk of the Andes. One of the best reasons you should stay here is Franklin and Carla - the Managers of The Lodge. Franklin speaks impeccable English. He knows the area very well. He willingly reviews your plans for the day, providing you with priceless tips. He can also make your tour bookings for you. He and Carla are friendly and fun folks. He is always available on WhatsApp. They are caring people who make you feel like they have your back - invaluable for the solo traveler especially.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lilliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Planeta Atacama was incredible. Before our arrival, Franklin (host) contacted us to confirm our arrival time to coordinate details and navigation details. Upon arrival we were greeted with a custom sign which provided us our room and wi-fi details. Franklin waited for us to arrive and was kind to allow us to complete the checkin process the next day, as we were hungry and tired from a full day of travel. The next morning we completed the check-in process and had a chance to meet Carla, Franklin’s partner and Chef who cooked us up a delicious breakfast - and tasty strong percolator coffee! The lodge is located in a magical part of the desert, and the breakfast area faces North to volcano Licancabur and the border to Bolivia. The overall architecture is beautiful - adobe and ‘brea’ - utilizing local materials and very well crafted rooms and spaces. Our hotel room had a loft bed, and plenty of room for storage. The bed was super cozy and warm and the window was a seamless view North. The location is about 5 minutes from town center, 10min. From Valle de la Luna, 40 min. From Puritama. Overall we would recommend this lodge for those looking to stay on the ourskirts of the town. We met incredible people - Carla, Franklin, their kids, Oreo (dog) and Mery. All were very helpful in our planning and experience in San Pedro de Atacama. As a personal treat we had a chance to speak to the architect, Juan Soto, and shared our gratitude for the beautiful designed space.
Response from Franklin on 19 Aug 2023
Dear Liliana,Thanks for your beautiful message, we are extremely happy to read your message and also to know you had a great time with us, but most important to know you did enjoy your stay at the Lodge.It was very special to talk with you at the breakfasta about little things in the life, but sharing expereinces of our cities makes us understand how beauty is every place where we are.Thanks for everything and all our familiy send you a big hugh and we hope someday you could come back to visit us.Hughs,Carla, Franklin, our kids and Oreo :)

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly host Franklin makes the experience seemless
Stayed 2 nights in May 2023

10/10 Excellent

Máté, Budapest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unique place! Super close to nature, amazing view, perfect for full disconnect. Franklin, the host manager, has been extremely helpful & friendly - he did not only help with all our daytrips, but also organized a NYE celebration for the guests at the hostel. Def recommend!
Response from Franklin on 13 Jan 2023
Dear Máté, so glad to read your message, we are happy to know you did enjoy with us, but, most because you had a great experience at the Loodge :)

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Fantastic views from the room window Freshly cooked breakfast, eating on the porch facing the volcano Lancelot so helpful Looking forward to staying again
Stayed 3 nights in Jul 2022

8/10 Good

Dharm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Santa Fe De Atacama. Aboutba 20 minute walk or 5 minute drive to town. Absolutely silent at night except for the sound of animals.
Stayed 3 nights in Dec 2021

10/10 Excellent

Laurie, Connecticut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an Eco hotel in Dan Pedro de Atacama. There was no AC, but a fan is provided for the short amount of time the room is warm in the evening before the night air cools greatly. Breakfast is lovely and includes a pot of coffee and freshly made fruit juice and eggs cooked to order if you wish. Manuela spent about half an hour looking at a local map with us discussing the best routes to take and in wish order to see areas due to the altitude changes and what to do I Town. We enjoyed our stay here.
Stayed 3 nights in Feb 2020
Response from Manuela on 15 Feb 2020
It was a pleasure having you in our little hotel. We are very glad that we could be of help guiding you through the magic places of the desert, and also that you felt comfortable here. Thank you very much for your lovely coments.

10/10 Excellent

Ian, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Helpful & considerate staff. Eco friendly.
Stayed 2 nights in Jan 2020
Response from Manuela on 9 Jan 2020
Thank you so much for your king review. We try to keep things as eco friendly and as confortable as possible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for people who want to be away from crowds, and immersed further into the natural beauty of San Pedro de Atacama. This is a beautiful location, with wonderful grounds for relaxing. Its relative distance from the center of town is easily managed, especially with free use of the lodge's bicycles. Rooms are stylish and simple- all things well maintained. While breakfast was available and good, it should be noted that there is no other availability of food onsite, and visitors should plan/eat out accordingly. Manuela and Juan were extremely considerate hosts and helped make arrangements and suggestions during my stay, in a way that was greatly appreciated. Very special place!
Stayed 2 nights in Dec 2019
Response from Manuela on 3 Jan 2020
Thank you for this wonderful comments. We are very happy that you had a confortable stay. We really appreciate our little getaway in the desert.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, amazing views of mountains, helpful staff, nice breakfast. Comfortable king bed!
Stayed 5 nights in Oct 2019
Response from Manuela on 14 Oct 2019
Thank you for the review. That pretty much sums it up! Glad to have you with us. Best regards.

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful & Comfortable Lodge
We stayed at the Planeta Atacama Lodge during a recent trip to the Atacama Desert. We chose this hotel because it was on the outskirts of the pueblo (yet still in town) which meant we could enjoy stargazing in the dark night sky without too much light pollution. The staff was very friendly, helpful, and welcoming, the rooms were large and comfortable, the breakfasts were delicious with authentic French croissants served each day, and the gorgeous views from the picture windows made us feel like we were in the savannas of Africa. It was so quiet and peaceful that we would have enjoyed just relaxing outside with a book all day, and would have done so if we weren't so busy sightseeing the wonders of the desert during our two day trip. We had a lovely time!
Stayed 2 nights in Jul 2019
Response from Kate on 11 Jul 2019
Thank you for the kind words, Tamara! We’re so happy your visit at our lodge went so smoothly. It was great to meet you both-if a little brief! Hope you will be able to visit again soon. Kind regards,

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most relaxing places in the world!
A real “get away from it all” property. I spend my working life in large chain hotels throughout the world. A four day break at the Planeta Atacama Lodge was a perfect contrast and was well away from the noise of the town but still within easy reach. The views are stunning and Katia makes a lot of effort to ensure her guests total satisfaction.
Stayed 3 nights in May 2019
Response from kate on 3 Jun 2019
Wow, Thanks you so much Colin for taking the time to leave this 5-star review. We really appreciate! We re glad you could relax and enjoy the Atacaman view and peacefulness. It was great tou meet you both-if a little brief! Hope you will be able to visit again soon. Kind regards,

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
This was one of my favourite places I’ve stayed. Loved the eco way it’s been built. Katie is an amazing manager, never stopping giving you local must do information! I highly recommend to rent a car here, Katie can organise this for you. Yummy breakfasts, clean rooms. Zero complaints!! A 15 minute walk into town. I recommend 3 nights minimum to do what you need to do.
Stayed 3 nights in Apr 2019
Response from Kate on 8 Apr 2019
Isobel, wow! Thank you so much for this great 5-star review. We re delighted to help and share our love and knowledge of the Atacama highlights. Again, thank you for your kind words and Looking forward to welcoming you back at the lodge!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay in the Atacama Desert and Planeta Atacama was a true highlight. The room was big, comfy, quiet, and had a breath-taking view that we wished we could bring home with us. Breakfast every morning was delicious and filling. Kate gave us a ton of itinerary recommendations which were invaluable and very organized so we could easily pick and choose our top excursions. Would recommend to anyone wanting a quiet retreat from which to see all the beauty the desert has to offer. We hope to return someday! It was a dream!
Stayed 4 nights in Mar 2019
Response from Kate on 31 Mar 2019
Thank you sooo much for your fantastic comments!!! We are really thrilled that we were able to match your expectations and that the beauty of the Atacama grew into you... Looking forward to welcoming you back !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and beautiful location! Staff is friendly also!
Stayed 3 nights in Mar 2019
Response from Kate on 25 Mar 2019
Thanks a lot for this lovely review !We are thrilled we could match your expectations. Kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beatiful and intimate lodge style hotel in a quiet and natural setting of San Pedro de Atacama. It's a wonderful blend of traditional materials and design with modern features and conveniences. The mountain views and star filled skies are both serene and spectacular. The service is top notch and the common areas are perfect for private and communal gatherings. The personal touch and assistance from staff truly differentiate this hotel from the many others that we stayed at during our travels in Chile.
Stayed 4 nights in Feb 2019
Response from Katia on 25 Feb 2019
Thank you very much for your wonderful review regarding your stay in our Lodge. We really appreciate!

6/10 Okay

Verified traveller

Liked: Staff & service
An OK Hotel
-Out of town, about 15 minutes on foot on dirt roads to shops and restaurants -Good views of mountains and a volcano -Friendly atmosphere and helpful staff -Good breakfast but the same thing everyday -In room internet is inconsistent but good connection in lobby - Hot water and water pressure are also inconsistent -Good size room but the bed is a little lumpy in the middle -Poor lighting -Window screen doesn’t close tightly. Insects could get in! -Free bikes available -Cushions in the lobby need to be shaken more often -Toilet clogs up easily if paper is thrown in the bowl!!! -Front door has a gap on the bottom which provides access for insect to get in. -Tiny sink, water splashes all over
Stayed 4 nights in Jan 2019
Response from Kate on 28 Jan 2019
Dear anonymous, Txs for your review. We do indeed provide a good breakfast so that everyone can be contented by its variety! We are glad we did all the efforts possible to help you with guides, agencies, taxis and restaurant bookings.... Also relieved that the volcanoes are set at the right place right in front of the terrace;) As for the water system the city provides, it is the same everywhere in San Pedro de Atacama. We do have a cosy lighting and our king size beds are our guests' top ranking. We fixed the mosquito net and you thanked us for that in person...As for the toilet, we do insist on not throwing toilet paper in the sink! Best regards.

10/10 Excellent

Shi Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Good Place to Stay
We had a great time in planeta atacama lodge. Kate was very helpful and friendly. The room was more spacious than other hotels in town, with amazing view especially at night. Also, breakfast was good. We love the environment and ambience here very much.
Stayed 2 nights in Jan 2019
Response from Katia on 16 Jan 2019
Thank you for your lovely review .) It's very kind of you to take the time to post it. It was great tou meet you-if a little brief! Hope you will be able to visit again soon. Kind regards,

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic host
Kate was an incredible, super helpful and friendly host. Made our stay so much fun. And looking at the stars was lovely too.
Stayed 4 nights in Jan 2019
Response from Katia. on 9 Jan 2019
When are you coming back Sean? It was great meeting you two and I sincerely wish you the best in your artistic ventures. Really happy you fell for our place...x

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in San Pedro
My husband and I stayed for 4 days at Planeta Atacama and had a wonderful time. Katia, the manager, was there to greet us on arrival and was very friendly and helpful. She showed us around the hotel, helped us with suggestions on tours and the best places and times to visit the sites. We enjoyed lots of chats with her and other hotel guests in the common area too. The rooms are gorgeous, spacious and have the most amazing view of the Andes. The thick, clay walls are great for insulation and it was nice to go into a fresh space when it was very hot outside (we visited in summer). The beds are very comfortable, the shower was great and had very nice toiletries available. Breakfast was included and it was very nice with a spread of cold meat, cheese, bread and fruit. They also offer eggs and fresh juice which was great. The communal kitchen is also available for you to make your own meals during the rest of the day. The location is on the outskirts of town so it takes about 20min to walk from the bars, shops and restaurants. We did it the first night but given how dark it is, we decided to drive into town the rest of the nights. There are bikes available at the hotel too which you can borrow but the road is very bumpy and dusty. Overall, we loved our stay at Planeta Atacama and would recommend it.
Stayed 4 nights in Dec 2018
Response from Katia on 16 Jan 2019
Juliana wow! Thank you so much for this great 5-star review. We really appreciate. And most importantly, Im glad that we could have shared a bit of our lives and experiences, while facing the impotent Andes. Hope to see you soon, whether in the Atacama or in the Australian bush...:)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful calm and well kept. We loved the place and it’s service
Stayed 5 nights in Dec 2018
Response from Katia on 9 Jan 2019
Waow. What a pleasure it is to read your appreciation. We re more than happy that you felt at ease at the lodge :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Katia on 9 Jan 2019
Thanks a lot for this five star review ! Glad we matched your expectations. Hope to seeing u soon at the lodge.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accommodation
Great accommodation a short walk from town. The owner, Kate, was really friendly and provided lots of very useful tips and suggestions about the local area and places to visit. Breakfast was excellent. Would definitely recommend.
Stayed 4 nights in Dec 2018
Response from Katia on 26 Dec 2018
Thank you so much Paul for this lovely comment. We are very glad that we could be of any help. Most importantly, it was great pleasure having you at the Lodge and exchanging with you. We wish you all the best back in Bristol and hope you enjoued your Buenos Aires xmas!!!!

10/10 Excellent

Jane, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic mountain views!
This hotel was one of our special experiences in Chile. Juan and staff made our stay great, providing info on what to explore whilst in the area. Rooms very clean and large built in the Adobe style that made our stay all the more unique. Thanks Juan
Stayed 2 nights in Aug 2018
Response from juan , owner & administration on 20 Aug 2018
it has being a pleasure to share our Atacama desert experience with you both thanks for your visit best regards juan

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Management did not confirm our reservation, claiming Expedia never sent the reservation. Turns out the reservation had been sent to the hotel but never seen on their end. Frustrating to travel such a far distance to potentially not have a room due to the management’s error. Luckily there was an extra room available for the duration of our stay so no actual problems. Management also bought us a bottle of wine seemingly to apologize for their mistake.
Stayed 3 nights in Jul 2018
Response from juan , owner & administration on 23 Jul 2018
Hi Evans, I hope you liked the view of the volcanoes from your room that you have enjoyed the rich breakfasts and the cordial assistance with the recommendations of places to visit ... In Chile it is tradition to share a good wine. thank you for your visit best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
Good things - peaceful location, beautiful views, great breakfast, wonderful comfortable room, reasonably well priced. Poor - a little difficult to locate for check in, I had to search for the manager on the arrival (although apparently because they hadn't received my message regarding check in time), poor approach road conditions, the dogs (a problem throughout Chile). I would certainly stay again
Response from juan on 2 May 2018
thanks, best regards juan

10/10 Excellent

Sandy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Went out of their way to help us with whatever we needed.
Stayed 3 nights in Mar 2018
Response from Laura on 19 Mar 2018
Thank you, it was a pleasure to meet you. Greetings, Team Planet Atacama

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace in San Pedro
We arrived irritable and grumpy, after 20 mins of navigating a warren of unpaved and often unmarked roads...don’t forget your google maps for the last mile! And initially you wonder why you came: just five adobe rooms in a field with a large kitchen and patio nearby. Then the beauty and the tranquillity begin to get to you. The rooms are beautifully planned and laid out, with a huge bed and the thickest towels I have ever seen. The dining tables are made from single pieces of a tree, there are lovely clay sculptures, and the view of the volcanos is amazing. The owner and managers are very helpful with suggestions for trips, and we left in a very different mood from when we arrived.
Stayed 3 nights in Mar 2018
Response from Laura on 19 Mar 2018
Thank you, it was a pleasure to meet you. Greetings, Team Planet Atacama

10/10 Excellent

Luiz P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita.
Stayed 4 nights in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Fomos muito bem recebidos pelo Franklin. Hotel super agradável, limpo, com excelente roupa de cama e roupa de banho. Quarto amplo. Café da manhã ótimo. Excelente lugar para tomar um vinho apreciando a vista. Com certeza recomendo e voltaria a me hospedar.
Stayed 2 nights in Aug 2023

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lodge à taille humaine. Accueil chaleureux. Parfait pour se ressourcer
Stayed 7 nights in Aug 2022

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome.
Awesome and helpful staff. I have really enjoyed the stay. When I will travel to San Pedro, I will definitely stay in this place again. The view from the room is amazing - directly on the mountains. Since it is a bit away from the centre, it was ideal for me.
Stayed 10 nights in Jul 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper recomendable!
Muy buen lugar, súper tranquilo, a buena distancia del centro de San Pedro. La atención espectacular. Pienso que sólo le hace falta una piscina con reposeras para descansar fuera de la habitación... me imagino que en pleno verano el calor debe ser tremendo.
Stayed 3 nights in Sep 2021
Response from Lancelot on 17 Sept 2021
Muchas gracias por su comentario y consejos, seguiremos trabajando con dedicación para brindar el mejor servicio posible

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado para conectarse con San Pedro
Excelente hotel, sencillo pero en un lugar precioso, muy acorde con el estilo de San Pedro de Atacama. El desayuno y el servicio excelente!
Stayed 1 night in Jun 2021

2/10 Terrible

BRUNO

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
si vous aimez dormir dans un four, foncez !!!!!
Personne à notre arrivée, ce sont des clients qui ont contactés la propriétaire, heureusement qu'ils étaient là….. Pas de clim, une chaleur étouffante dans la chambre malgré que dehors il fasse frais, si vous aimez dormir dans un four, foncez…..de plus, nous avions réservées et payées 2 nuits, nous n'y sommes restés qu'une (de trop) et pas de remboursement de la nuit non passée
Stayed 2 nights in Feb 2020
Response from juan, dueño planeta atacama lodge on 13 Mar 2020
Vraiment Navré Bruno, Malheureusement le jour que vous êtes venus , je n´étais pas a San Pedro, et n´ai pas su de votre gran problème de ventilation dans votre habitation... je confirme que la fille qui était en charge la semaine de mes vacances n´as pas été a l´hauteur au moins vous proposer de changer de chambre ou autre solution. enfin première fois en huit ans que je vois un cas pareil et ca me touche énormément , car notre style , est de faire notre mieux pour résoudre les inconvénients qui puissent y apparaitre cordialement a vous

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo soggiorno
Struttura ecosostenibile molto accogliente. Personale gentilissimo. Ottima prima colazione. Buona l’idea di mettere biciclette a disposizione dei clienti anche se la posizione piuttosto lontana dal centro non è l’ideale
Stayed 3 nights in Dec 2019
Response from Manuela on 10 Dec 2019
Grazie mille gentile Antonio per il tuo comentario. Siamo felice che siete venuti e che tutto è statto buono per voi. Vi ringraziamo molto anche per le bellissime foto che hai preso di nostro querido Lodge. Buon viaggio per Latinoamerica.

8/10 Good

Fernando

Mala ubicación, descuidado y mala relación precio
El hotel está ubicado en una zona alejada del centro y rodeado de predios y casas muy humildes y desprolijos. Para llegar al centro (acceso a restaurantes, comercios, diversion) toma 20 minutos caminando por calles de tierra suelta y no muy buen iluminadas. Lo mejor es trasladarse en auto o bicicleta, que rel hotel provee son costo adicional. Las habitaciones son amplias (tipo cabaña) con una cama matrimonial King abajo y otra más pequeña en un entrepiso El baño está bien con muy buena ducha Los patios y "jardines" exteriores no están limpios y tampoco bien mantenidos No es un entorno agradable.. El wifi es malo y el lobby muy precario. El desayuno está bien aunque limitado en opciones ( frutas por ej) La relación precio calidad no es buena. Definitivamente lo volvería.
Stayed 2 nights in Oct 2019
Response from juan, dueño on 18 Oct 2019
Gracias por escribir un comentario acerca del hotel, siempre ayuda para seguir mejorando. Lamentamos que haya venido desde tan lejos en auto para quedarse tan sólo un día en el desierto de Atacama y no haber podido disfrutar más tranquilamente de sus diversos atractivos turísticos. La privilegiada vista a los volcanes, la tranquilidad de su entorno, un lodge inspirado y construido con las tecnicas milenarias del desierto, sumado a una atencion personalizada , espero puedan resultar del agrado de la gran mayoria de nuestros huespedes. deseandoles un muy buen retorno a sus quehaceres habituales, se despide atte juan sota, dueño planeta atacama lodge

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico! ♥️
Atendimento impecável. Juan, Kátia e Carla atenciosos e prestativos, nos deram diversas dicas sobre San Pedro de Atacama. Café da manhã impecável com ovos mexidos na hora, suco natural e café fresquinhos, croissant, entre outros. O hotel está localizado fora do centro, o que permite uma paisagem indescritível da janela do quarto. No primeiro dia sofremos um pouco em razão da altitude, mas depois nos acostumamos e foi tranquilo. De qualquer forma existem táxis de confiança que fazem o trajeto. Também tem bicicletas disponíveis para os hóspedes! Limpeza do quarto bem feita. Super recomendo!
Stayed 7 nights in Aug 2019
Response from Juan on 7 Sept 2019
Bom dia Barbara i Leonardo Muito obrigado por seu avaliações positivas ! Fico tão contente por ter gostado. Agradecemos pelos elogios e esperamos vê-la em breve! Atenciosamente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
lovely quiet place service is very caring and helpful
Stayed 3 nights in Aug 2019
Response from Kate. on 15 Aug 2019
We are very glad that we could meet your expectations and that you enjoyed your time at the lodge! Hope to see you back.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel qui prend soin de vous. Déjeuner délicieux. Atmosphère extrêmement typique de la région. La vue sur les Andes en prime. J’ai bien apprécié le courriel de bienvenue en français.
Stayed 4 nights in May 2019

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Katia on 29 Apr 2019
Bom dia Carolica, Muito obrigada por seu avaliações positivas ! Fico tão contente por ter gostado. Agradecemos pelos elogios e esperamos vê-la em breve! Atenciosamente,

10/10 Excellent

María Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Katia on 14 Apr 2019
Nos alegramos de que vuestra estadia en Atacama fuese de vuestro agrado y haber poder ayudado a descubrir sus bondades !

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very friendly, competent and helful hostess. The view from the terrace is a dream. Everything ist very clean and well maintained. If you go San Pedro, this is the place you should stay!
Stayed 3 nights in Mar 2019
Response from Katia on 26 Mar 2019
Thank you sooo much Christian for this wonderfull review. We are thrilled when we can share our love for this very special place int he world which is the Atacama. Kind regards.

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa hospedagem foi perfeita, ainda mais com todo o suporte da Katia que é uma querida. O único ponto negativo é que é um pouco longe da caracoles, mas os positivos superaram.
Stayed 3 nights in Mar 2019
Response from Katia on 15 Mar 2019
Bom dia Marcela, Espero que han bien regresado. Muito muito obrigada por seu avaliações positivas ! Fico tão contente por ter gostado y por ter convidados tan agradables. Agradecemos pelos elogios e esperamos vê-la em breve! Atenciosamente,

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención personalizada y mucha tranquilidad
El lodge está ubicado a 15 min del centro urbano de la ciudad y sus ruidos por lo que permite un real descanso. No obstante, se puede llegar caminando o con las bicicletas que te facilitan en el lugar. Cuenta con una vista privilegiada del volcán Licancabur y las personas que atienden son muy amables y simpáticas por lo que te hacen sentir como en casa. Recorrimos San Pedro en temporada de invierno altiplánico y el lodge se mantuvo siempre con los servicios básicos funcionando. Recomendaría aumentar la luminosidad de las habitaciones, donde se pueda regular si la quieres ténue o más potente.
Stayed 3 nights in Feb 2019
Response from Katia on 14 Feb 2019
Querida Karen, Somos nosotros los que les damos las gracias por sus amables comentarios!! Fue un placer enorme conocerlos y compartir el tiempo que estuvieron el el Lodge. Esperamos verlos pronto! Les deseamos lo mejor.

4/10 Poor

Nadim

Estadia em São Pedro de Atacama
O melhor deste Hotel é a Janela dos quartos que tem o Vulcão à frente , realmente muito bonito . Quanto aos serviços , não tem pessoas na Recepção no período da Noite e numa destas noites , fiquei um pouco preocupado porque um hóspede inadvertidamente achou que o seu quarto era o meu . Fica a 1,2 km da cidade ; lado bom : se consegue em noite com Céu limpo, ver as estrelas . Lado ruim ; a uma distância ainda razoável , não tem iluminação na Rua , Vc tem que torcer para não acabar a Bateria do Celular . O quarto é confortável , mas duas coisas foram negativas , devido ao Calor o Ar Condicionado fez muita falta e no Banheiro não existe uma peça para colocar shampoo e nem sabonete. Finalizando : preço muito Caro , custo beneficio ruim , não recomendo .Nadim Zidan Filho .
Stayed 4 nights in Jan 2019
Response from Juan sota Aguayo, proprietario on 19 Jan 2019
Caro Sr. Nadim Zidam Filho obrigado por tomar o tempo para enviar o seu comentário, pedimos desculpas por não ter cumprido as suas expectativas, como resultado disso, redobrámos os nossos esforços para agradar os nossos clientes da melhor maneira possível e, aparentemente, nos conseguimos uma das melhores pontuações médias de todos os hotéis em San Pedro de Atacama. gentilmente cumprimentá-lo desejando-lhe um ano muito bom 2019