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Reviews of Our Habitas Atacama

4 out of 5
Our Habitas Atacama
Domingo Atienza 282, San Pedro de Atacama, Antofagasta

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 238 reviews" "
Rating 8 - Good. 78 out of 238 reviews" "
Rating 6 - Okay. 22 out of 238 reviews" "
Rating 4 - Poor. 5 out of 238 reviews" "
Rating 2 - Terrible. 6 out of 238 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HANNAH, CROYDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Cris on 17 May 2024
Dear Hannah, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Good

Nestor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice propertie nice food
Stayed 3 nights in Mar 2024
Response from Cris on 1 May 2024
Dear Nestor, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Renata

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from Cris on 6 Apr 2024
Dear Renata, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cris on 15 Apr 2024
Dear Romy, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 7 nights in Mar 2024
Response from Cris on 25 Mar 2024
Dear Peter, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: beautiful hotel, very serene, pool area amazing (though some cushions ripped up)seems half empty so seems quite private, for breakfast they can also have the chef make you an omlette or avocado toast. Definitely felt like we stayed at a very nice place for the money compared to everything else in San Pedro. Best part is if your tour leaves before they serve breakfast they will pack you a to go breakfast with several courses. Also lots of cute little spots to hangout. Provide a welcome drink (non alcoholic). Cons: pool is always cold despite it being 90 degrees outside, the restaurant is not good. Had the lamb which was the most expensive thing on the menu and there were literally 3 bites of meat on there. Also before our arrival they messaged to ask if we want food made before the kitchen closes and when we wanted to order they said due to issues kitchen was actually closed. Upon checkin we were also told we had a massage included but had to book in advance. When we went to book they told us we didn’t need booking and to come back the next day at a certain time. When we came they said we needed a booking and they wouldn’t have availability until after our checkout. It also turned out to just be a 5 or 10 minute head massage.
Stayed 3 nights in Mar 2024
Response from Cris on 21 Mar 2024
Dear Laura,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Our Habitas

10/10 Excellent

Albino, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cris on 3 Apr 2024
Dear Albino, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Pedro, Methuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! A true oasis. Everyone was very nice and welcoming. Absolutely loved it!
Stayed 3 nights in Mar 2024
Response from Cris. on 12 Mar 2024
Dear Pedro, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Sam, herndon

Stayed 1 night in Mar 2024
Response from Cris on 25 Mar 2024
Dear Sam, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Kara Marguerite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great activities. Good location.
Stayed 6 nights in Feb 2024
Response from Cris. on 1 Mar 2024
Dear Kara, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Good

Ruchi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel stay
We had couple issues. We were notified on the day we arrive at hotel that one of the two rooms is not available so they gave us normal room instead of suite. They did gave us complimentary dinner one day. Our second issue was that there was no phone available first night. It was very warm during the day.
Stayed 4 nights in Feb 2024
Response from Cris on 18 Feb 2024
Dear Puchi, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Good

Omar Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cris on 20 Jan 2024
Dear Guillermo, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

6/10 Okay

Quan

Liked: Cleanliness, amenities, property conditions & facilities
I think this is a decent hotel. Don’t expect the premium it sell itself as. I think there are way better properties if you pay the base price for Habitas. Some grips: - mosquitoes, barking dogs at night, no fan so must leave the patio door open but that invites bugs. - the restaurant staff is slow, and don’t provide the level of service as they market themselves as premium. - Expedia says check in is at 2PM. It’s actually 3PM. Mine was closer to 4PM. It’s a fine hotel to stay at, but don’t expect anything premium about it.
Response from Cris on 9 Jan 2024
Dear Quan,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Our Habitas

10/10 Excellent

Brita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. I enjoyed eco-consciousness of the resort, ambiance, great service, and thoughtful touches. There is no AC but it wasn’t an issue for us with the fan. The restaurant had a lot of delicious vegetarian/vegan options for me. Overall very relaxing, comfortable, and enjoyable place to stay and would stay there again.
Stayed 3 nights in Dec 2023
Response from Cris on 9 Jan 2024
Dear Brita, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

8/10 Good

jose

Stayed 7 nights in Dec 2023
Response from Cris on 9 Jan 2024
Dear José, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
It was a terrible experience. We arrived on New Year’s Eve after a long flight from Europe and they could not even offer us a sandwich, but we tried to check in. They said they were too busy. They could not even supply some chips or peanuts. Absolutely nothing
Stayed 2 nights in Dec 2023
Response from Cris on 6 Jan 2024
Dear Anthony,We are deeply sorry to hear about your experience with us and sincerely appreciate you taking the time to send your feedback. Please know that we take these comments very seriously. We understand your frustration and are actively working with our team to ensure this does not happen again. Our home was created with the intention of offering safe spaces for our community, and we will continue to work tirelessly to improve.It would be our pleasure to host you again soon for a very different experience with us, and we hope you allow us to show you what makes our home truly special. With love,Our Habitas

6/10 Okay

Nathanael, Arlington

Stayed 3 nights in Dec 2023
Response from Cris on 22 Jan 2024
Dear Nathanael, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as expected
This is my third location of Habitas I’ve been to and I love them every time. This place is super tranquil in the desert with very comfortable rooms and great staff. I love the free wellness and activities in the hotel also. The sound healing was incredible. And I highly recommend the meditative massage.
Stayed 5 nights in Dec 2023
Response from Cris on 1 Feb 2024
Dear Anastasia, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Our Habitas

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Our stay as amazing! The staff were very kind, welcoming, and very helpful to provide recommendations. Beautiful hotel! Best massage I have ever had!
Stayed 3 nights in Dec 2023
Response from Cris. on 8 Dec 2023
Dear Nicole, Thank you for joining our family and taking the time to share your feedback with us. We sincerely appreciate your support and consideration. It was a pleasure to host you, and we’re looking forward to creating new memories with you soon. With love, Habitas

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Cris on 7 Dec 2023
Dear Daniel,Thank you for taking the time to evaluate us, can't wait to host you again.Love,Habitas.

6/10 Okay

Colm

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Cris on 7 Dec 2023
Dear Colm,Thank you very much for your rating us.With love,Habitas.

6/10 Okay

Danny

Travelled with partner
Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Cris on 7 Dec 2023
Thank you for your evaluation Danny.Cheers,Habitas.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cris on 7 Dec 2023
Dear Julia,Thank you for your kind rating.Love, Habitas

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cris on 7 Dec 2023
Danny,Thank you for scoring us!Cheers to you.Habitas.

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture and lovely resort. Friendly staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, an oasis in itself.
Stayed 12 nights in Dec 2021

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Taste of Home
My sister and I loved the hotel. It reminded us of our Chilean mother who used to decorate similarly in our house in New York.
Stayed 3 nights in Dec 2021

8/10 Good

M.A.Kennedy, Houston, Texas, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice in every respect. Breakfast nothing special. The only problem I found was the location, about a mile from the center of town, along a dusty, unpaved street without lights, we had to take taxis all the time.
Stayed 4 nights in Feb 2020

10/10 Excellent

Anna, Zurich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully peaceful property, we spent the most amazing time there. Nice rooms, a wonderful garden that is being maintained with utmost care, simply a beautiful spot to enjoy some quiet and serenity. We had a cute balcony on top of our room where we could gaze at the stars and enjoy the view! The only negative thing was that one of the waiters miscalculated the bill every single time, sometimes by more than 10k pesos.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
I booked here way before the crisis started, at the onset of the protests, strikes and road blockades, through Expedia the hotel refused my request for a refund, change dates or credit, which I partially understood as my booking was "not refundable", but I decided to call directly to explain the situation, the staff at the hotel was unreachable by phone, when I reached somebody they transfered me to a new unreachable number or the person on the line was insensitive to my request about the hardships for a foreign traveler to reach the hotel during this time, so given the circumstances I decided to go but the very same day of my flight an airport strike started and there were warnings of road blockades from Calama to Atacama, called the hotel for information about the blockades and they told me to call the local police station because they had no need to provide me that info. I finally decided not go and send a couple of local Chilean friends on my behalf to use the room. Bad service and insensitive management !!!!!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacked air on and rooms quite basic but location good. Dogs barking at night was a problem.
Stayed 3 nights in Nov 2019

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e place
Would stay again! Quality everything except dogs barking near rear rooms. Manager is excellent Food very good Five blocks from main street
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
I was here for 3 night for the usual desert fun. Given the price ranges of the various hotels in the area, I expected that this might be a very basic hotel, but it was really quite nice! Both the buildings and the grounds are attractive. The bar/restaurant/lounge area is pretty and comfortable; big windows to let in the sun and a timber ceiling. Breakfast was simple but satisfying: eggs, bacon, yogurts, cereals, breads, juices, espresso machine and teas. There was also a very good Chilean wine selection, and a few beers to try. Lunch and dinner were good, though the selection was small. It was a 10 minute walk down a quiet dirt road to the center of town, where there were a ton of restaurants. I felt safe doing this walk by myself in the daytime and the early/late evening. The staff was friendly and helpful. The room was big and very warm in the midst of winter, and there was plenty of hot water in the shower.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Altiplanico San Pedro de Atacama on 6 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Altiplánico. Love it!
Stayed 4 nights in May 2019
Response from Altiplanico San Pedro de Atacama on 29 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and excellent staff. Close to San Pedro.
Stayed 3 nights in Apr 2019
Response from Altiplanico San Pedro de Atacama on 25 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite property and terrific staff. Unfortunately hotel was destroyed by a flash flood while we were there. The heroic staff saved our lives. Management still following up with us and found some of our belongings under 2 feet of mud!
Stayed 3 nights in Jan 2019

6/10 Okay

Liz

Liked: Cleanliness, staff & service
I found this hotel to be overpriced for what it delivered. There was no assistance with luggage and the room was hot and stuffy with no airconditioning available. There was no fridge in the room to keep drinks cold, and it was necessary to go to the bar whenever a cold drink was needed. The wifi was not always working. The pool area was a nice place to relax in the chairs, but the pool itself was too cold and full of bugs. The restaurant had very few choices and it was mandatory to book, even though it had hardly any customers. The walk to town was about 10-15 mins along a dirt road, but this was a lot of effort in hot sunny weather. The front desk staff was helpful in booking an airport transfer for us.
Stayed 1 night in Dec 2018

6/10 Okay

Nick, Toronto, Canada

Liked: Cleanliness
Overall the hotel is ok and you are right in the middle of the desert so options are fairly limited. Breakfast was quite good, the pool had a nice area to relax. Some of the staff were very friendly and helpful. In terms of opportunities to improve: - No iron at all and can’t be provided - you have to pay to send your clothes to laundry even if they are clean and just need an iron - There is a corkage fee even to drink wine in your room / on your patio, even if you don’t have a bottle opener - At night it was loud as there was a party going on nearby (one out of our three nights) plus there were dogs barking from time to time in the early morning - Wifi was not available in the room (our room at least) which was a little frustrating although did work well by the pool and around reception - Worth reminding that there is no air conditioning - it does stay pretty warm in the room even at night. The fan provided is powerful but there are no sockets in convenient places to plug it in (it had to go right next to the bed), in our room at least. - They seemed pretty strict around checkin / checkout times despite the hotel not seeming that busy.
Stayed 3 nights in Jan 2019

4/10 Poor

Rene

Disliked: Staff & service, property conditions & facilities
Do not stay here look for a better alternative
The staff was not very helpful. When I checked in the front desk staff actually ask me if I need to be shown into my room. I thought that was a strange question since it was my first time to be in that hotel. I asked if I can have an early breakfast since I have an early tour the following day. The lady by the desk told me to ask my tour company since it was not book through them. She was very dismissive and would not even listen to my question. Another incident was I was asking for a wake up call and I was told the hotel does offer that service. I asked for restaurant recommendations and I was told to just walk around town and see what restaurant I like. My room was hot and all I had was a small fan to combat the heat. There were ants and spiders in the tub and sink in the bathroom every morning when I wake. The location of the hotel is a 15 minutes walk which may not mean a lot but during the day the heat can be punishing and at night the streets leading to the hotel is not lit at all. The hotel does not offer a shuttle service to their guests. This is the worst hotel I have stayed st during my time in Chile. I think I would have been better off if I stayed in a hostel. Do not book your stay here if you are thinking of visiting San Pedro.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Beautiful property. A fan in the room would have been appreciated. Ants were everywhere.
Stayed 3 nights in Jan 2019

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel situated about 10 mins walk from the main street of an Pedro. The hotel sits nicely between the high-end hotels and the cheaper backpacker hostels. We enjoyed our stay. The hotel restaurant is very good, although a little expensive. And we loved the staff. So friendly and helpful!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay and base yourself in the Atacama desert. Lovely rooms, friendly staff, a short walk into town, nice and quiet, great wifi in the main areas. Highly recommend!
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming rustic desert hotel
A rustic and charming desert hotel done very well. They prepared a breakfast box for our excursion tour the next day. About a 10 minute walk into town but everyone walks here. The town itself is very touristy but wonderful. A beautiful setting!
Stayed 1 night in Dec 2018

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
An amazing experience, staying in a very interesting, well designed oasis in the middle of the desert. Within walking distance of the centre of town, great to get back to the serenity of the hotel, after a visit to downtown.
Stayed 3 nights in Dec 2018
Response from Altiplanico San Pedro de Atacama on 26 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother earth
Action packed
Stayed 2 nights in Nov 2018
Response from Altiplanico San Pedro de Atacama on 21 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel about a 10 minute walk from the main street in the town. Provided helpful information on booking tours. Room was clean, modern and comfortable. Excellent breakfast provided. Highly recommended.
Stayed 4 nights in Nov 2018
Response from Altiplanico San Pedro de Atacama on 14 Nov 2018
Thanks for staying with us. We appreciate your feedback!