Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Check availability

Reviews of Olive Tree Inn & Suites

2.5 out of 5
Olive Tree Inn & Suites
1000 Olive St., San Luis Obispo, CA

Reviews

5.4
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from sp on 21 May 2024
Dear Kimberly, Thanks for taking the time to rate and review. We are truly grateful for you.

4/10 Poor

Glen

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from sp on 13 May 2024
Dear Glen, "We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right." "We take your feedback very seriously, and we're truly sorry about your negative experience.

4/10 Poor

SallyJo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was no hot water
Stayed 1 night in May 2024
Response from sp on 7 May 2024
Dear Sally Jo, we appreciate you sharing your experience with us. Sorry for inconvenient.

10/10 Excellent

Rosa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY SATISFIED WITH THE SERVICE AND QUALITY FOR THE LOW PRICE PER NIGHT. I WAS NOT EXPECTING TO BE AS CLEAN AND SAFE. MY FAMILY AND I, WHERE VERY HAPPY TO HAVE STAYED HERE. ROSA N. FROM SAN DIEGO, CA
Stayed 2 nights in May 2024
Response from sp on 7 May 2024
Dear Rosa, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

2/10 Terrible

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was terrible. At the reception the young man barely talked to us or helped us. He gave us a card to open our bedroom door, but it didn't work. We told him and he came to try open the door. However, he had success to open it after several tries. It was obvious the lock was partly broken. We insisted to get another room and we could finally got a room with a kind size bed, which I had previously booked. The room we got was not in good condition and needed to be renovated. The paint was not done behind the TV furniture, the curtains were torn, the armchair was fixed with a large tape, the sink had a crack and the towels were small and used by some many washing, they needed to be replaced. The only thing that was good is the bed; it was clean and comfortable.
Stayed 1 night in Apr 2024
Response from sp on 4 May 2024
Dear Richard, We have just take over this property it's under new Owner and Manager, We're sorry to hear that you had a negative experience at our restaurant. We take cleanliness and hygiene very seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. We will definitely take care of that.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Apr 2024
Response from sp on 7 May 2024
Dear Joel, Thanks for sharing your rating with us. We appreciate your feedback.