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Casa Isabella

4.5 star property
A peaceful urban retreat where travelers can enjoy local flavors at the reservation-only diner or book rejuvenating spa treatments after a busy day

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Casa Isabella in the business district feels worlds away from the hustle. Start your day with continental breakfast, relax on the terrace, and dine on local and international dishes. Enjoy on-site shopping, a coffee shop, and high-speed WiFi for a comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

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About this property

Casa Isabella

  • Luxury family-friendly bed & breakfast near Sabana Park
  • You can look forward to free continental breakfast, a corner/local shop and a terrace at Casa Isabella. Adventurous travellers may like the ecotours at this bed & breakfast. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. The on-site diner, By reservation only, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
  • Other perks include:
    • Free self-parking and valet parking, plus extended parking (surcharge)
    • Limo/town car service, babysitting (surcharge) and 1 meeting room
    • A computer station, tour/ticket information and concierge services
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and first-run films, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
    • Free toiletries and hairdryers
    • 36-inch HDTVs with premium channels and first-run films
    • Private gardens, limited housekeeping and desks

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Policies

Check-in

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 6 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15.0 per stay.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one way)
  • Extended parking fee: USD 7 per night
  • Air conditioning fee: USD 5
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Isabella pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Isabella?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-out at Casa Isabella?

Checkout is at 11 AM.

Does Casa Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Casa Isabella located?

This family-friendly San Rafael bed & breakfast is located near the airport, within 3 mi (5 km) of EscazĂș Village, La Salle Natural Science Museum and Museo de Ciencias Naturales La Salle. Multiplaza Mall Escazu and Avenida EscazĂș Shopping Center are also within 3 miles (5 km).

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

8.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 79 reviews
Rating 8 - Good. 17 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view.

The owner was selling and there was no staff, no manager to help me as promised. There was only one woman there part time to clean. There was no breakfast. The owner gave me a larger room at the same rate to compensate. But, this really still was uncomfortable I was the only person in this large house for most of my stay. Yes, the only person. The Internet was intermittent and I really felt used. If the owner was selling she should have told me in advance. So, I was the very last guest in an otherwise lovely house.
Stayed 14 nights in Aug 2017
Verified

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

House have nice decor, clean, and good location.

Was greeted by friendly staff. House was very clean. Room was spacious and comfy. My bad luck, breakfast was not provided because the cook quit and no manager at the time of my visit. Did not meet owner but did talked to her on the phone..
Stayed 2 nights in Aug 2017
Verified

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforts of home!

Great place out of the way of the city. Close enough to the airport (took us about 20 minutes VERY early when there was no traffic). Beautiful crew of the city and nice clean room! More like a bed and breakfast. It's a very large house and each room is for a guest with common places shared.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice b and b. Clean, comfy and very helpful staff. Would be glad to stay there again!
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel never opened door

We paid for hotel via expedia. B&B never resounded to one email, phone call or when we finally arrived no one even answered the door. We are basically getting same response from Expedia re: this matter. No one helped me while in Costa Rica at Expedia, I and to wait till we returned to the states. Expedia said we would get an answer within 24 hours and still nothing. I am reaching out again to expedia- which is difficult, and no response. All i want is a refund of monies paid for a room we never were able to stay in- and that was not by our choice. It would be nice if Expedia also paid the $ I had to pay for additional room cost the night of our check in. This has been a horrible experience- that I hope no one else encounters. Expedia should really check if hotels are closed (which this one appears to be that way).
Verified

8/10 Good

Vanypd

Liked: Cleanliness, staff & service, room comfort

Quiet & Relaxing Stay

The hotel is close to San Jose and has numerous restaurants nearby. Rooms are clean with a comfortable bed and the breakfast is very good.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Verified

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful B&B but with a few safety issues. Also, breakfast is same everyday, gal who serves it not overly friendly. Bed is placed under low hanging gable, only 5 foot clearance, can hit head if not very careful. Bathroom beautiful but enormous tub had 2, 6 inch stairs to climb to get in and out of without handrail and with marble floors could be an accident waiting to happen. Roberto was extremely friendly and helpful.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto was a great host and staff was absolutely friendly. Would recommend to a friend!
Verified

6/10 Okay

Denise

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Not a typical B&B

The B&B was very aesthetically pleasing and Roberto was wonderful. A few things were a potential danger. First the ceiling in rooms were very low where gables were and 1 bed under this. Upon standing up from bed, hit head very hard!!!! Thought I might of had minor concussion. The other danger was the huge tub/shower looked nice but there were 2 steps about 10 inches high to get into tub and NO handrail plus flooring is all marble and slippery when wet. It was scary getting in and out. My last complaint was that breakfast was just adequate and same both days. The gal who made breakfast seemed like she hated her job, very shy and didn't speak to us. I thought this was strange for a B&B. Beautiful home with some problems.
Verified

8/10 Good

Monica Cosby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice B&B

We stayed one night for a stopover. The owner was warm and welcoming. The place is quaint and clean and beds are super comfortable. For the cost, you get way more than what you are paying for. --Please be aware that this is a Bed and Breakfast. No matter how quiet we tried to be, we felt like we were intruding. In the morning, aware of all of the sleeping tenants, we tiptoed and whispered as we cleared out and still woke up other guests. It's like walking around an old house -- it's difficult to move several pieces of luggage without making a sound. My only issue was the noise at night. Neighborhood dogs barked all night long. We used our cell phones to generate white noise and this helped the situation.
Verified

8/10 Good

Tracelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was ready to shoot a dog

This bed and breakfast was clean and very nice! The innkeeper was very helpful! The only thing that was wrong with our whole stay was there was house nearby with like 10 dogs. They barked ALL NIGHT LONG. The windows shut made no difference. They seemed to set off other dogs too and many times I awoke feeling I was in the 101 Dalmations movie by Disney and some kind of warning must have been going off! Seriously, this was an excellent B&B; it was just the constant dog barking (even with ear plugs I was awakened many times per night) that made it difficult.
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort

Nice place to when in San Jose

Nice setting in hills accessible mainly by car. Welcoming staff. Comfortable room. Excellent breakfast made to order. N
Verified

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy little hotel.

Beautiful house well conditioned as a hotel. The best part was Roberto, the owner. He was so attemptive and incredibly helpful in making arrangements for my trip.
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Bed & Breakfast

I stay in Casa Isabella for a week, due to a business trip. It was great, the hotel is in Escazu, a little away from San Jose. The view is great and the location is good for relax. I recommend it. The price is accordingly and you can feel free to us Roberto for anything you need.
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Casa I. Thank you, Roberto!

This B&B is in Escazu which is a suburb of San Jose. We chose it because the ratings were v.g. and we were looking for a safe area. If you are driving, you will need a GPS to get around. At first, we bused downtown to get our car and managed alright. Roberto, the manager was excellent in providing assistance to organize our itinerary. Casa Isabella is a wonderful vintage home in the hills surrounding San Jose. It is very clean and the atmosphere is charming. We stayed for 2 nights on the way in and one night on the way out. I would recommend that you ask Roberto to organize your transfer to his Casa, if you are not renting a car at the airport. The taxi drivers would have difficulty finding it. The breakfast was good with several options. We stayed in room 1 on the main floor and loved it. On the way out, we stayed in a room upstairs and it was also great. The one thing that people have to remember in a B&B is that it is not a hotel and the noise tends to carry more. We had an early flight the next morning and had to ask the people next door to go downstairs with their friends if the wanted to continue their talk past 10:30pm. If you choose this B&B, you must try a local restaurant called, Las Posadas de la Bruhas. We had an enormous meal which was excellent (outstanding wings, excellent chicken strip salad and a wonderful appetizer).Best meal we had in Costa Rica. Ask Roberto for directions.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comme Ă  la maison

L ingénieur Roberto parfaitement trilingue nous accueille si gentiment avec ses bon conseils que nous ne pouvons que le recommander. Déjeuner complet. Le GPS donne la casa a environ 100m. Visiter la rue voisine et vous trouverez.
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otroligt hjÀlpsamma och omtÀnksamma!

Roberto som Ă€ger hotellet var helt underbar och hjĂ€lpsam bĂ„de innan vi reste frĂ„n Sverige och behöve boende i Arenal och nĂ€r vi sen kom ner och upptĂ€ckte att vi hyrt vĂ„r bil i San Jose US istĂ€llet för i Costa Rica
under högsĂ€song! Det var rent och fint, vi bodde bra hela familjen om 5 personer i ett stort rum med eget badrum. Vi kan verkligen rekommendera Casa Isabella. Men det var svĂ„rt att hitta dit pĂ„ egen hand, ta gĂ€rna taxi. De ordnar gĂ€rna med kompletta rundturer om man vill, inget Ă€r omöjligt och de arbetar dessutom aktivt för en bĂ€ttre miljö.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The owner was extremely helpful and even went out of his way to book a number of tours for us while there. I highly recommend this place. It has a great view of San Jose, Costa Rica.
Verified

10/10 Excellent

Francisco y Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hospitality

We had a great time staying at Casa Isabella. Roberto was very helpful. He helped us book our zip lining adventure(canopy), order in some good Chinese food, and give us directions to the nearest hardware store. The rooms are very comfortable and breakfast was Delicious!!!! We also forgot our camera charger and battery and Roberto was quick in notifying us. Thank you Roberto!!! It was a pleasure staying at Casa Isabella.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great B&B; very welcoming owner/manager.

People who stay at a B&B are generally looking for an experience that differentiates itself from a hotel stay. Roberto, the owner/manager, runs a fine establishment. Although you'll need to get cabs into the city, Escazu provides a much quieter setting and a respite from a busseling city that is a must see. If Roberto offers pick up from the airport, accept it. David, the driver, is a good guy. Also, and exceptionally helpful, is a cell phone that Roberto may offer you for the duration of the stay. Trust me, as we found out, better to have a cab company on speed dial that knows the B&B's location than not.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, inconvenient location.

Charming hotel, clean and very nice rooms. Only downside is the location, far away from downtown and impossible for a taxi to find. Be prepared to use GPS to guide whoever is driving you!
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gusto

Un poco difícil llegar de primer vez pero ya después es mås fåcil y el ambiente en general es muy familiar
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no better place to stop before/after SJO

Super service.
Verified

10/10 Excellent

Modi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a great price

We loved staying in Casa Isabella!! It is a lovely hotel in a quite neighborhood. Roberto was very helpful and knowledgable and made us feel at home.