InterContinental Costa Rica at Multiplaza Mall by IHG

Choose dates to view prices

Luxury
5.0 star property
8.6

Excellent

Tranquil escape with sensational amenities

Beautifully decorated rooms and serene grounds create a tranquil escape near a fantastic mall with international stores. Enjoy 24-hour pool access, sensational spa services, and delectable dining options for an unforgettable stay.

The current price is ₹21,118
₹24,947 total
includes taxes & fees
10 Oct - 11 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 1 King Bed, Club lounge access

A coffee machine with various coffee pods and a menu on the counter.

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a bathroom, and a view of the city.

Premium Room

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room

A hotel room with a large bed, a desk, a chair, and a TV.

Classic Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Pool View

A room with a sofa, a round table with a potted plant, and a lamp.

Classic Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A room with a sofa, a round table with a potted plant, and a lamp.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Classic Room, 2 Double Beds

7.4 out of 10
Good
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Pool View

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access

A coffee machine with various coffee pods and a menu on the counter.

Premium Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (Top Floor)

A hotel room with a bed, a desk with a chair, a mirror, a painting, and a bathroom visible through an open door.

Premium Room, 1 King Bed, Club lounge access (Top Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access)

A hotel room with a bed, a desk with a chair, a mirror, a painting, and a bathroom visible through an open door.

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (Pool View)

A coffee machine with various coffee pods and a menu on the counter.

Premium Room, 1 King Bed, Club lounge access (Pool View)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Top Floor)

A living room with a sofa, a coffee table, a lamp, and two framed pictures on the wall.

Suite, 1 Bedroom, Club lounge access (Top Floor)

  • Mountain view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Pool View)

A living room with a sofa, a coffee table, a lamp, and two framed pictures on the wall.

Suite, 1 Bedroom, Club lounge access (Pool View)

  • Mountain view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access

A coffee machine with various coffee pods and a menu on the counter.

Premium Room, 2 Double Beds, Club lounge access

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club lounge access

A room with a dining table, a chair, a lamp, a potted plant, and a person using a tablet.

Suite, 1 Bedroom, Club lounge access

  • Mountain view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

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About the area

Located in San Rafael, InterContinental Costa Rica at Multiplaza Mall by IHG is connected to a shopping centre. National Theater of Costa Rica and National Museum of Costa Rica are cultural highlights, and travellers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are two other places to visit that come recommended. Visit our San Rafael travel guide
Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000

What's nearby

  • Multiplaza Mall Escazu
    2 min walk - 0.2 km
  • Plaza Itskazú
    11 min walk - 1.0 km
  • Plaza Tempo
    14 min walk - 1.2 km
  • Avenida Escazú Shopping Center
    17 min walk - 1.5 km
  • Multipark
    1 min drive - 1.1 km

Getting around

  • San Jose Cemetery Station
    9 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    18 min drive

Restaurants

  • Chili's Grill & Bar
    8 min walk
  • Starbucks
    3 min walk
  • Zambra
    1 min walk
  • Gelatiamo
    3 min walk
  • Nau Bar
    6 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

  • Luxury family-friendly hotel near Multiplaza Mall Escazu
  • Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a manicure/pedicure, a deep-tissue massage and aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also find perks such as:
    • 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • Babysitting (surcharge), a ballroom and a lift
    • A computer station, a porter/bellboy and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with free toiletries and hairdryers
    • 49-inch LED TVs with premium channels
    • Wardrobes/cupboards, free infant beds and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (31,215 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children
  • Covered self-parking fee: CRC 8630.00 per day
  • Valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on 10 Oct 2026 start from ₹21,118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Costa Rica at Multiplaza Mall by IHG?

Self-parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Costa Rica at Multiplaza Mall by IHG located?

This family-friendly San Rafael hotel is located in the business district, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 475 out of 807 reviews
Rating 8 - Good. 176 out of 807 reviews
Rating 6 - Okay. 77 out of 807 reviews
Rating 4 - Poor. 35 out of 807 reviews
Rating 2 - Terrible. 44 out of 807 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice pool and restaurant was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and safe. We enjoyed the breakfast buffet, club floor and fitness centre. The room was perfectly cleaned every day and the staff immediately responsive to our requests. Highly recommend!
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located just a 100 m from a pedestrian bridge leading to Multiplaza, Escazú mall. Rooms were ample, not luxurious, but well suited for a short stay. If planning a longer stay, do bring your own clothes hangers as the closet did not have many. The breakfast offered plenty of different dishes.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee genuinely seemed to care about my needs. I’d had major dental work done the day I got there and I didn’t speak their language but my every need was still met
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel; the property is very well maintained and the staff very friendly. The spa and the shopping mall (walking distance close by) were excellent.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with amazing breakfast. Very friendly staff. Highly recommend !
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great food options. Friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Our room was not ready at check in and it was not quickly ready either. Also, we stayed at the clan tower and it needs serious help. It’s dated with mildewed walls and bathrooms and decor that feels like it’s half trashed. Decorative lights in our room were broken and it just felt like it needs some help. The staff are lovely! The club food was ok. Nothing great though. The hot tub was also broken and the tiles are half missing. Basically this hotel wants to be luxury - but it’s not!!! It’s still a nice hotel though.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Everything was great. The location is in an upscale business area. The is not for the party looker. The pools, gym, food ambiance was top shelf. The restaurants in the area and the mall made it even better. I Highly recommend this resort
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service
This hotel really needs renovation and better cleanliness for the price they charge. It’s hard to believe this is an InterContinental. The lobby furniture looks old, and if you look at the bar lamps, several light bulbs are burned out. I was also charged $32 for three bottles of water from the minibar. The location is good and the food is good as well, but overall the hotel is overpriced.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Everything was quite good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience loved the gym
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, lovely outside pool area - a bit of tranquility in the city
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, nice people!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good , the staff was very nice the hotel can use a bit of upgrade, definitely would stay there again
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was good. Front desk staff is not pleasant. Lounge and workers around the hotel were very nice and attentive. Room was clean and spacious
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful outdoor pool and very close to a mall
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean. All staff members were very polite, friendly, and professional. Everybody, in general, made us feel very welcome.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, close to shopping mall. Lots of restaurants and very friendly staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Amenities
Disliked: Property conditions & facilities
Room was what ever needs maintenance but the place is nice good restaurants
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. , close to mall and other businesses.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service
Staff was above and beyond professional and friendly! Food was excellent
Stayed 1 night in May 2024