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Cristallo

3.0 star property
Get ready to unwind in style at this mountain retreat. Recharge with delicious meals, relax in the spa tub, and gear up for your next adventure.

Choose dates to view prices

Cristallo is a haven near Dolomites, offering a continental breakfast and an inviting terrace. Unwind at the spa tub or sauna after hitting the slopes with ski shuttle and storage; enjoy activities like golfing on-site or exploring nearby QC Terme Dolomiti.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Living area | 33-inch flat-screen TV with digital channels, TV

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, desk, free WiFi

Comfort Triple Room

  • Mountain view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
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About the area

Located in San Giovanni di Fassa, Cristallo is in the city centre and in the mountains. QC Terme Dolomiti and Col Rodella Cable Car are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dolomites and Lake Fedaia. Sella Pass and Marmolada are two other places to visit that come recommended. Take in the nearby slopes with skiing lessons, a ski shuttle and a ski area, or try out other outdoor activities such as ice skating. Visit our Vigo di Fassa travel guide
Map
Strada Neva 40, San Giovanni di Fassa, TN, 38039

What's nearby

  • San Nicolo Valley
    San Nicolo Valley
    19 min walk - 1.7 km
  • Vigo-Ciampedie Cable Car
    5 min walk - 0.4 km
  • 211 Catinaccio
    5 min walk - 0.4 km
  • Ski Lift Vigo - Catinaccio
    6 min walk - 0.6 km
  • QC Terme Dolomiti
    14 min walk - 1.3 km

Getting around

  • Bolzano/Bozen Station
    42 min drive
  • Bolzano (BZO)
    75 min drive

Restaurants

  • Pizzeria Ramon
    20 min walk
  • Cafè Miro
    3 min drive
  • Winkler
    4 min drive
  • Ristorante Bellavista
  • Camping Vidor Family & Wellness Resort
    6 min drive

About this property

Cristallo

Hotel near Dolomites
Located close to QC Terme Dolomiti, Cristallo provides free continental breakfast, a golf course and a terrace. With amenities such as a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Additional perks include:
  • Free self-parking
  • Free bike hire, tour/ticket information and a front desk safe
  • A lift, an electric bike charging station and luggage storage
Room features
All guest rooms at Cristallo include amenities, such as free WiFi, desk chairs and safes.
More conveniences in all rooms include:
  • Bidets and hairdryers
  • 33-inch flat-screen TVs with cable channels
  • Balconies, heating and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole golf course
  • Bicycle storage
  • Bicycle tours
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Electric bike charging
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 6 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 20.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 6 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Hotel Vigo di Fassa
Cristallo Vigo di Fassa
Cristallo Hotel
Cristallo San Giovanni di Fassa
Cristallo Hotel San Giovanni di Fassa

Frequently asked questions

Is Cristallo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 6 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Cristallo?

Self-parking is free at this property.

What time is check-in at Cristallo?

Check-in start time: 2:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Cristallo?

Checkout is at 10 AM.

Where is Cristallo located?

Located near the slopes, this San Giovanni di Fassa hotel is in the mountains, within 1 mi (2 km) of Dolomites and QC Terme Dolomiti, and close to winter sports, such as skiing lessons. Col Rodella Cable Car and Lake Fedaia are also within 16 mi (25 km).

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Reviews

Cristallo Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

Reviews

Verified

10/10 Excellent

Crystel Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, within walking distance of downtown, not the most comfortable beds, but considering the price we were very happy overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean well run hotel in a beautiful location with amazing views. The staff/owners take a lot of price in the Cristallo. The breakfast was wonderful. Cannot fault this stay at all.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Room was quiet and comfortable. Staff was always helpful, and very nice breakfast.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Cenk

Liked: Cleanliness
Disliked: Room comfort

Just OK

We booked this hotel very last minute for an overnight stay before we started our main ski holiday at another location. The room was clean, the door lock did not work. The duvets kept slipping from on top of us to floor. (It must be the material). The breakfast was very limited. Overall, it was ok for just an overnight stay but we would not stay there for a longer holiday.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the lifts. Clean, ample rooms, adecuate dinner, awesome breakfast. Nice people runs the Hotel. I would recommend it.
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great deal

A really good deal, this. Must be one of the best hotels in the Vals I’ve been to. The listing says it has a gym, though, but that turned out to not be the case. But all in all a great experience.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Duccio

Liked: Cleanliness, staff & service, amenities
Ottimo
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein freundlicher, unkomplizierter Wirt, der immer viele gute Tipps für die Gäste hat. Das schöne Hotel perfekt gelegen, sehr sauber, bequeme Betten und ein sehr gutes Frühstück. Wir haben kurzfristig gebucht und sind mit dem Hotel und dem Gastgeber sehr zufrieden . Wir kommen gerne wieder und heute schicken wir schöne Grüße aus Stuttgart .DANKE FÜR DIE GASTFREUNDLICHKEIT und die GUTE ZEIT BEI CRISTALLO HOTEL:
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo. A pochi passi dalla funivia di Vigo e dal parco giochi
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel

Fint familiedrevet hotel uden de store dikkedarer. Venlig vært og personale. Stor skikælder med masser af plads til klargøring mv.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

cinzia

Liked: Property conditions & facilities

Camera sufficiente

Camera grande, balcone vista monte, pulito, colazione sufficiente, parcheggio
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo ambiente e personale disponibile. Colazione nella media. Posto ottimo per raggiungere tutte le località della Val di Fassa.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sciata mordi e fuggi

Soggiorno ottimo per un weekend sulla neve. Titolare gentilissimo, colazione ricca e buona. Ci sono deposito sci e parcheggio riservato
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente posizione stupenda vicino a tutto....personale gentilissimo...consigliatissimo
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio molto professionale! Tornerò. Grazie
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Johanne

Liked: Staff & service
Disliked: Cleanliness
Beaucoup de poussière dans la chambre.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

FILIPPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile, Colazione completa e abbondante. Letto comodo
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale a disposizione e struttura molto bella!!!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Romano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
posizione ideale, camera silenziosa e pulita
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Zwaar overprijst middelmatig hotel. Geen aanrader.

Hotel is redelijk maar niet meer dan dat. Simpele kamer waar de koffers op de bank moeten worden geplaatst. Daardoor is er geen comfortabele plek meer om te zitten. Ontbijt is zich OK maar men kan merken dat hierop wordt getracht te sparen: weinig brood en beleg. Gedurende onze 3 weekse trip veel betere (4*) hotels gehad tegen een aanzienlijk lagere prijs. Bij het uitchecken werd -volgens het hotel per ongeluk- getracht ons een >30% hogere prijs in rekening te brengen dan waarvoor was geboekt. Pas toen ik de boeking er bij haalde gaf men toe dat dit een vergissing was. Enige voordeel van dit hotel is de spectaculaire omgeving en het uitzicht vanuit de kamer.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza del personale e pulizia della struttura
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camera perfetta

La camera che ci è stata affidata si presenta in ottime condizioni, sembrava rifatta nuova da poco. Trovata ogni giorno pulitissima e priva di polvere nonostante la presenza della moquette. In camera è presente una piccola terrazza con vista montagna. Un valore aggiunto va al letto e al cuscino entrambi veramente comodi.
La camera
Vista dalla terrazza
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Hotel pulito . Personale molto gentile. Semplice negli arredi. Posizione quasi centrale al paese di Vigo e Pozza, ma giusto 5/15 minuti a piedi. Il rapporto qualità prezzo, nel mio caso di una singola in offerta su Expedia.. ottimo.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Elisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Notte del 3-4/8/2019

Hotel in posizione comoda rispetto agli impianti di risalita e al centro del paese. Il personale all’accoglienza è stato poco espansivo a differenza della maggior parte della popolazione Ladina: il ragazzo ha fornito i dettagli del soggiorno presso la struttura con aria scocciata. Camera ampia, pulita, adeguatamente insonorizzata e climatizzata. Colazione mediocre, con molti alimenti confezionati (merendine, fette biscottate ecc ). Non soggiornerò ancora una volta presso questa struttura
Stayed 1 night in Aug 2019