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Overview of Santa Cruz Plaza

Photo gallery

Featured image
Indoor pool, outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
VIP Access

Santa Cruz Plaza

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPlaza de Armas2 min walk
    Popular LocationMuseo de Colchagua3 min walk
    Popular LocationCasino Colchagua3 min drive

Choose dates to view prices

  • Suite

    Photos of Suite

    5/5 guest room rating

    Room amenities

    • 286 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Standard Twin Room

    Photos of Standard Twin Room

    4.4/5 guest room rating

    Room amenities

    • 286 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More details

  • Standard Room, 1 King Bed

    Photos of Standard Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 286 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Junior Studio Suite

    Photos of Junior Studio Suite

    Room amenities

    • 420 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Suite, 1 Double Bed

    Photos of Deluxe Suite, 1 Double Bed

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Santa Cruz

Located in Santa Cruz, Santa Cruz Plaza is connected to the convention centre. Museo de Colchagua and Hacienda El Huique are cultural highlights, and some of the area's activities can be experienced at MontGras Winery and Viña Escondida. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Santa Cruz travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Plaza de Armas - 2 min walk
  • Museo de Colchagua - 3 min walk
  • Casino Colchagua - 3 min drive
  • MontGras Winery - 9 min drive
  • Hacienda El Huique - 15 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 124 min drive

About this property

Santa Cruz Plaza

Romantic hotel connected to the convention centre in Santa Cruz with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. All 116 rooms offer free WiFi, patios and LCD TVs with cable channels. Other amenities available to guests include minibars, hairdryers and laptop-compatible safes.
Santa Cruz Plaza offers 116 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to patios. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Inka Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (surcharge)
  • On-site parking is wheelchair accessible
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

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4 star
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Free WiFi
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Guest rating 4+
Guest rating 4+
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 53.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CLP 53.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

Can I cancel my reservation for free at Santa Cruz Plaza and receive a full refund?
Yes, Santa Cruz Plaza offers free cancellation on select room rates, because flexibility matters! Please refer to Santa Cruz Plaza cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Santa Cruz Plaza?
As of 5 Mar 2021, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on 4 Apr 2021 start from Rs11,694, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Santa Cruz Plaza have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Santa Cruz Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking at Santa Cruz Plaza?
Self-parking and valet parking are free at this property.
What time is check-in at Santa Cruz Plaza?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Santa Cruz Plaza?
Checkout is at noon.
Where is Santa Cruz Plaza located?
This family-friendly Santa Cruz hotel is located in the historical district, just steps away from Plaza de Armas and Museo de Colchagua. Casino Colchagua is 1.4 mi (2.3 km) away.
4.2
Very good
Rating 5 - Excellent. 85 out of 177 reviews
5 - Excellent 48%
Rating 4 - Good. 58 out of 177 reviews
4 - Good 33%
Rating 3 - Okay. 29 out of 177 reviews
3 - Okay 16%
Rating 2 - Poor. 3 out of 177 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 177 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner, Travelled with group
Happy face iconLiked: Staff & service, amenities
The place is OK, but our experience wasn't great. First, when we got there the fridge was leaking, the floor wet, right after we realized it we call reception and there were supposed to fix it while we went out for a while. We got back later and everything was exactly the same. the day after we were able to exchange rooms, to andother building, wasting some time on moving everything around, would have been nice if they gave us a room in the same building in order to move faster and easier. The parking system is full so you have valet parking taking the car to another location, so in order to get your car you need to call at least 20-30 minutes before. We did taht but anyways we had misunderstanding, since we asked where our car will be delivered and they told us the wrong place, waiting more than 20 minutes autside the building, when it was inside, if I did not asked, we would have waited even longer... There seem to be a lot of misinformation and misunderstanding, since we were not able to get always the certain information we needed, like the issue with the car and the room. You would have expected that this kind of hotel would have better response tothis issues, we could have had a much greater experience, I don'tthink I will get back
Stayed 2 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Property conditions & facilities
The rooms needed complete renovation. Air con very noisy and ineffective. Shower in a bath with curtain unhygienic. Toilet didn’t work well. Carpet stained.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in wine country, stay in Santa Cruz Plaza
Great character and super location. The rooms were comfortable. The La Palapa was a great place to have a casual dinner. Breakfast buffet was very bountiful and tasty. The vineyards in the area are fantastico!!
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

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