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Hotel Sombra del Agua

3.5 star property
Comfortable Colonial hotel, walk to San Cristóbal de las Casas Cathedral
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Sombra del Agua

Exterior
Interior
View from property
Superior Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
The price is ₹5,704
₹6,845 total
includes taxes & fees
16 May - 17 May

Explore the area

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationSan Cristóbal de las Casas Cathedral3 min walk
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSanto Domingo Handicraft Market8 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)72 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe

Classic Room, 2 Double Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Heating
Free cots/infant beds
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Classic Room, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Suite, 2 Queen Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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9.8 out of 10, Exceptional, (165)
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per night
16 May - 17 May
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About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Hotel Sombra del Agua is in the city centre. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 8 min walk
  • Na Bolom Cultural Museum - 13 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • El Mezcalito - 1 min walk
  • Café Bar Revolucion - 1 min walk
  • El Fogon de Jovel - 1 min walk
  • Baruva Food&Drinks - 2 min walk
  • Tarumba Restaurant

About this property

Hotel Sombra del Agua

Hotel located in Zona Centro
Close to San Cristóbal de las Casas Cathedral, Hotel Sombra del Agua provides a garden, a fireplace in reception and a bar. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a conference centre and a hot tub.
You'll also find perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and luggage storage
  • A 24-hour front desk, smoke-free property and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 78 individually furnished rooms offer perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Smart TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 80 metres
  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 180 to 220 for adults and MXN 120 to 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 1907
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 180 to 220 for adults and from MXN 120 to 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Sombra del Agua pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sombra del Agua?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel Sombra del Agua on 16 May 2024 start from ₹5,704.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sombra del Agua?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sombra del Agua?

Checkout is at noon.

Where is Hotel Sombra del Agua located?

Located in Zona Centro, this spa hotel is steps away from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Church of San Nicolás are also within 5 minutes.

Hotel Sombra del Agua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 947 reviews" "
Rating 8 - Good. 210 out of 947 reviews" "
Rating 6 - Okay. 59 out of 947 reviews" "
Rating 4 - Poor. 11 out of 947 reviews" "
Rating 2 - Terrible. 11 out of 947 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location of the hotel in the center of town. It was a quiet location. The restaurant was gourmet in quality while still reasonable in price. Internet in our room was a little weak. If we sat outside our door it was fine.
Stayed 8 nights in Apr 2024

10/10 Excellent

Oshrat

Stayed 3 nights in Apr 2024

10/10 Excellent

SEO YOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercano a todo que es el Centro de San Cristóbal
Stayed 4 nights in Mar 2024

10/10 Excellent

uday, Burien

Liked: Staff & service, amenities, property conditions & facilities
Stop looking if this is in your budget. Excellent hotel. Clean and large rooms.they arranged for a tour which started at 4 am and dropped me to Palanque. On the heart of the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Stayed 5 nights in Mar 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was under construction while we were there so we had to go elsewhere but there were tons of restaurants around . The staff were fantastic in all areas of help.
Stayed 4 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, large room, air conditioning/heating available, clean, good service. It is walking distance to the pedestrian streets, downtown plaza, lots of restaurants and shopping around. Nice restaurant on site.
Stayed 7 nights in Jan 2024

6/10 Okay

Iliana Jaime, Fresno

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
Stayed 4 nights in Jan 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023