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Hotel Rocaval

3.0 star property
Comfortable hotel with fitness centre and 24-hour business centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Rocaval

Outdoor banquet area
Reception hall
Junior Suite | Premium bedding, in-room safe, desk, laptop workspace
Reception hall
Reception
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
The price is ₹4,795
₹5,753 total
includes taxes & fees
1 Jun - 2 Jun

Explore the area

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264
  • Popular LocationSanto Domingo Handicraft Market3 min drive
  • Popular LocationMesoamerican Museum of Jade3 min drive
  • Popular LocationSan Cristóbal de las Casas Cathedral3 min drive
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)68 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Permiten ruido de otros huespedes despues de las 0:00horas
Gustavo Ramiro Aranda
May 28, 2024
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Design Bungalow

Design Bungalow | Premium bedding, in-room safe, desk, laptop workspace

Design Bungalow

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cots/infant beds
Dining table
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

8/10 Very good

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Living area | 42-inch flat-screen TV with cable channels, TV

Standard Room

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Hotel Rocaval is in the business district and near the airport. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Amber Museum of Chiapas and Regional Costume Museum are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Grutas de San Cristóbal - 3 min walk
  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 3 min drive
  • Mesoamerican Museum of Jade - 3 min drive
  • San Cristóbal de las Casas Cathedral - 3 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 69 min drive

Restaurants

  • Fragola - 4 min walk
  • Cacao Nativa - 1 min walk
  • Las Jicaras - 7 min walk
  • Asador la Herradura, Carnes & Cortes - 2 min walk
  • Vips - 1 min walk

About this property

Hotel Rocaval

Hotel in the business district
Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a reception hall
  • Coffee/tea in reception, an off-lead area and a 24-hour front desk
Room features
All 95 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, hairdryers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barra café especialidad
  • Coreano Contem. Teddy´s

Things to do

  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (1,270 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350, per pet, per day, plus a deposit of MXN 1500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 160 for adults and from MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Rocaval pet-friendly?

Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Rocaval?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Hotel Rocaval on 1 Jun 2024 start from ₹4,794.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Rocaval?

Self-parking is free at this property.

What time is check-in at Hotel Rocaval?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Rocaval?

Checkout is at noon.

Does Hotel Rocaval provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-7:00 PM on request. A fee of MXN 1650 per vehicle applies.

Where is Hotel Rocaval located?

Situated near the airport, this hotel is within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. Huitepec Ecological Reserve and Ciudad Cuauhtemoc are also within 15 minutes.

Hotel Rocaval Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 41 out of 81 reviews" "
Rating 8 - Good. 20 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 4 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Stayed 1 night in Dec 2023

4/10 Poor

Wonseak

Stayed 1 night in Jan 2022

8/10 Good

Karla Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Stayed 2 nights in Oct 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

2/10 Terrible

Jonathon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
Stayed 1 night in Jan 2021

8/10 Good

Gustavo Ramiro Aranda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Permiten ruido de otros huespedes despues de las 0:00horas
Stayed 2 nights in Apr 2024

6/10 Okay

BLANCA ESTHELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
NO TIENE AIRE FRIO, UNICAMENTE CALEFACCIÓN. Y LOS CUARTOS SON DEMASIADO CERRADOS, Y ES NECESARIO EL CLIMA FRIO. SE ESCUCHA MUCHO EL RUIDO AFUERA DE LOS CUARTOS.
Stayed 1 night in Mar 2024