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Laguna Nivaria Hotel & Spa

4.0 star property
A peaceful urban retreat where travelers find lush gardens, stress-melting spa treatments, and the pleasure of enjoying local cuisine outdoors

Choose dates to view prices

Laguna Nivaria Hotel & Spa blends city elegance with comfort. Guests relax in the tranquil garden or enjoy spa treatments before dining al fresco at Restaurante Laguna. The property offers laundry facilities and luggage storage for a seamless stay in serene surroundings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number H-38/4.291

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Laguna Nivaria Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Laguna Nivaria Hotel & Spa?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Laguna Nivaria Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Laguna Nivaria Hotel & Spa?

Checkout is at noon.

Where is Laguna Nivaria Hotel & Spa located?

Located in the heart of San Cristóbal de La Laguna, this spa hotel is steps away from Plaza del Adelantado, Santa Catalina Convent and Tourist Information Office of San Cristóbal de la Laguna. Cathedral of San Cristobal de La Laguna and Cristino de Vera Foundation are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 127 out of 232 reviews
Rating 8 - Good. 70 out of 232 reviews
Rating 6 - Okay. 27 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

Reviews

Verified

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness
Appreciated the accommodating staff and room upgrade. Only downside was ants in the bathtub which the cleaning staff took care of immediately.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcoming hotel

Wonderful staff on reception, lovely rooms, all staff we met were polite and helpful. Wonderful stay, would definitely come again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Denise

Perfect location, quiet, staff extremely helpful .. would come back again !
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent restaurant. Wonderful location!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Oliver Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good style! Room was comfortable, clean, and furnished with good taste. Excellent location in the historic town center of La Laguna. Nothing to complain about!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Koen

Liked: Staff & service, amenities, property conditions & facilities
Good hotel, restaurant not as same level
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A proper hotel

One night stay to be near Tenerife north airport. An historic hotel and location, full of old world charm which made a pleasant change from the many resort complex style hotels on the island.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic 10 night stay at the hotel, & lucky enough to receive a complimentary room upgrade too! Can’t fault the Nivaria Spa Hotel!
Stayed 10 nights in Feb 2024
Verified

6/10 Okay

LISA M

Liked: Cleanliness, staff & service
Disliked: Amenities
Not worth the $300 a night price tag. Felt a little dated, like 80s 90s, had a kitchenette with no pots pan, silverware, etc., bed was comfortable, though, and nice linens and sheets and a very large junior suite. Beware: the north is cold and rainy, so if you're looking for sun stay to the south of Tenerife.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Morgan S

Great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
Lovely hotel very close to historic downtown La Laguna.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, historic hotel

Beautiful property, perfectly located!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and very spacious and confortable room in a beautiful house/builfing
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly staff & great location. I would definitely return!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Luis

Very good
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Mihaela

Disliked: Room comfort
I stayed here for one night at the end of a beautiful sunny vacation. I thought I will have a cultural experience in the heart on La Laguna just to end up in a dark and gloomy hotel with the worse mattress I ever slept on, paper thin walls and a room overcrowded with furniture.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Jantinus

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel rom

Frokost i rain under cover wet tablewet cutlery, water everywhere,slow refill. Nice rom good space minus 2 buildings not connected.
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Rebecca

Disliked: Staff & service
We had an early morning international flight & arranged with the hotel via hotels.com for a”picnic breakfast”. The hotel confirmed in writing that they would have something prepared. It is for this reason that we didnt arrive with food when we checked in at 10pm the night before our departure. The attendant said that they had nothing for us, the kitchen was closed and was moderately apologetic and offered up no options despite having (2) kitchens open for dinner. The dinner we had was lackluster avd overpriced. Do not recommend staying here. The atmosphere and tone is sterile, it does not convey wellness/soa vibes at all.
Stayed 1 night in Sep 2025
Verified

8/10 Good

GARRY

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel and location, but some downsides.

Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities
Accueil très agréable avec un verre de bienvenue. Personnel compétent et sympathique. Hôtel géographiquement très bien placé. Chambre spacieuse quoiqu’un peu vieillissante. Petit déjeuner copieux, très varié avec des produits locaux frais.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Diego

Liked: Cleanliness
Disliked: Amenities
Lüftung defekt, Zimmer dadurch feucht Kein Service beim Frühstück - Dinge werden nicht aufgefüllt, lange Wartezeiten Gym tlw. funktionsfähig Uneinsichtiges Personal und Management - Verbesserungsvorschläge bzw. Hinweise wurden nicht Ernst genommen oder berücksichtigt. Für den Preis ein No Go.
Kaffemaschine am Morgen
Obst wurde selten aufgefüllt
Wasserspender im Gym leer
Schwierige Nutzung der Duschen im Gym
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Buena atención
Stayed 2 nights in Feb 2026