Search Hotels Near Sacramento Mountains Museum, Cloudcroft

"Overall it worked but I would not stay here again because of the cleanliness. Staff was great you could just tell they were not big on cleaning or maintaining the property overall."

"My experience at this hotel was extremely disappointing. The rooms were nothing like what was shown on the website. The first room we were given was unclean, with hair on the pillows, floors extremely filthy, mold in the shower, and dust throughout. We requested a room change, but unfortunately, the second room was not much better. The entrance door was shattered, which felt unsafe and unprofessional. The service also left a lot to be desired—the staff member who assisted us had a poor attitude and was not helpful. Additionally, the advertised breakfast was unacceptable. It consisted of open, stale cereal, and we couldn’t even access it properly due to broken glass in the area. Overall, this stay did not meet basic cleanliness or service standards, and I would not recommend this hotel."

"I suppose my only thoughts revolve around the bathroom, which had a ceiling leak above the shower / tub... This resulted in a brownish liquid to slowly drip / run down the wall and into the tub. That said, I'm confident every room doesn't have this issue. Overall the vibe is that of a 2-3 star accommodation (and the affordable rates reflect this). The 8.6 rating on Expedia is a bit of a stretch. However, the place is right next door to the Otero County Sherriff's Office... so, problems typically associated with 2-3 star hotels are not present (e.g., sketchy characters and/or patrons). Lastly all the staff (and patrons) that I encountered were really really nice and accommodating. If your' looking for something more "upscale" consider the Holiday Inn Express... But you will pay more than twice as much."

"Big comfy quiet room. Solid breakfast. Great recommendation for dinner."

"Parking and food was good"

"Excellent, comfortable room. Friendly, helpful staff. Scenery was fantastic."

"The property is centrally located and clean. The staff is super friendly. The rooms are clean. "

"The alarm system went off in the middle of the night on our second night. Trains going through the town late at night. I had to wear earplugs that I purchased on the last night to even get a decent sleep. We stayed four nights total."

"Todo perfecto"