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"Room was amazing!! Staff were very friendly but professional, eager to meet our every need. We arrived on a sleeper train from Hanoi and were in desperate need of our rooms and a private shower—the Aliana was just what we needed. "

"It was a beautiful property. We received hot chocolate when checking in. Staff were super friendly and helpful throughout our stay. The room was comfy. The pool was lovely and a great amentity if travelling with kids. Unfortunately, the kids room was closed when we were there so we never got a chance to use it. The breakfast buffet was amazing - something for everyone! The location was great. Would recommend. "

"Breakfast was very good and the staff were very helpful. The room is spacious and quite clean. The spa is nice, calm, and convenient."

"The hotel location is very convenient for exploring Sa pa. In addition, the hotel has a lot to offer and we were welcomed with discounted massage treatments, afternoon tea, plus more, given we booked a long stay. Highly recommended and thank you to the lovely staff for making our stay very special."

"Overall good stay. The views are great given the hotel's location. Good sleep and it was very quiet. Good shower water pressure. The bathroom amenities are fine but subpar for a 5 star hotel. The breakfast was good and had lots of options. The pho soup needed to be hotter tough."

"Our stay here was lovely. The room was very spacious and bright which we loved. The breakfast area is beautiful also with the views. We walked everywhere while here and it is in a great location! "

"Breakfast was limited and disappointing. The location is excellent and walking easy to all in Sa Pa"

"This was excellent value for $. Conveniently located and quiet. The staff were excellent- frirndly, welcoming and ever helpful.We would not hesitate to recommend this hotel to family and friends"

"Our stay was most memorable. The team at Eco Palms House was over the top fantastic. Nam and Be were oustanding in accommodating every need. Complements to the chef who perpared our meals. We found ourselves enjoying the meals at Eco Palms House as one of the best restaurants in Sapa. Definitely a must stay."