Superior Double Room, Accessible, Ensuite | View from property
Check availability

Reviews of River Haven Hotel

3 out of 5
River Haven Hotel
Quayside, Winchelsea, Rye, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 128 reviews" "
Rating 8 - Good. 45 out of 128 reviews" "
Rating 6 - Okay. 19 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 2 out of 128 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good unfortunately the wi fi was very poor in the room no 11
Stayed 2 nights in May 2024

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service
The staff made you feel welcome when you turn up and for breakfast.👍
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff with exception of night porter outstanding
Stayed 2 nights in Mar 2024

8/10 Good

Radka

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, really appreciated the generous and tasty breakfast a la carte.
Stayed 2 nights in Mar 2024

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service
The location, service and staff were excellent. We were sad that the hotel was obviously in urgent need of some major renovation. Breakfasts were brilliant and staff advice on local amenities was very helpful. Again sad that there was a bar but no service and it was open to non residents but not sure why.
Stayed 3 nights in Mar 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good breakfast in a comfortable and congenial setting
Stayed 1 night in Feb 2024

10/10 Excellent

Vincent

Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

The staff were all really friendly and welcoming
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The George Hotel was wonderful.
It was wonderful. Sally was the best at the front desk. We stayed in the Queen Elizabeth room and the town was delightful. We loved the room and wonderful Christmas atmosphere.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very pleasant staff. Good size car park.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff so friendly.
Stayed 2 nights in Nov 2023

6/10 Okay

Jolanta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
River haven hotel stay
Was very nice hotel 🏨 really clean and nelpful friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Nov 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean & comfortable room ,good service , parking space and freshly cooked breakfast. Great location with nice view.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ruth

Liked: Cleanliness
The staff are so warm and friendly and nothing is too much trouble.
Stayed 2 nights in Oct 2023

8/10 Good

Suparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the other side of the river, but easily walkable to Mermaid St, High st. and other Rye attractions. The cooked breakfast is of a high standard. This was our second visit to River Haven and the Expedia rate for the family room was v. welcome.
Stayed 1 night in Oct 2023

8/10 Good

richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was good the staff excellent.It would have been better if the hotel had been able to offer a dining experience in the evenings.
Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Stayed 1 night in Oct 2023

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly Hotel , excellent staff good location and would not hesitate in going back , had a lovely time. Thank you all at River Haven
Stayed 1 night in Oct 2023

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Rye
Comfortable stay, good breakfast with nice river view, welcoming staff.
Stayed 1 night in Oct 2023

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great facilities a short walking distance from the historic district in Rye.
Stayed 1 night in Oct 2023

8/10 Good

terence

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position
This hotel is ideally placed to visit Rye without having to negotiate the tiny streets of the old town. It is a very short walk away with good parking. The room and bathroom were spacious and clean though the carpet is a bit worn. You need to be careful in the shower in the bath as it is easy to slip - maybe a shower mat could be provided. The towels were very good - large and thick. The cooked breakfast was very good. The staff were friendly and helpful.
Stayed 2 nights in Sep 2023

6/10 Okay

Rodney

Travelled with group
Ok but needs updating severely.
Stayed 1 night in Sep 2023

10/10 Excellent

Samantha

Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean Hotel. Would recommend.
Hotel was easy to find and on a plus side had somewhere to park. The receptionist made me feel very welcome. Room was spacious and clean. Bed very comfortable. Breakfast adequate. Good choice of food. Would definitely stay again.
Stayed 2 nights in Sep 2023

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
Overall clean but didn't sleep too well as the mattress needs replacing!
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One night stay-satisfactory.
Nice breakfast, unfortunately, hotel is a little tired and could do with some tlc.
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Stayed 2 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, always stay when in Rye.
Stayed 1 night in Sep 2023

6/10 Okay

Leigh

Disliked: Cleanliness, property conditions & facilities
Disappointed
The actual hotel wasn’t too bad but our bedroom was not good! We were given room 20 & it was horrible. It was filthy, there was thick dust all along the skirting boards, the shower was dirty inside the doors. The furniture was old & tired. There were nails hanging out of the walls. We walked past the room next door when we checked out & the door was wide open, we could see the room was in much better condition than ours was, the decor was better & the furniture was newer! We didn’t think we got Value for money at all.
Stayed 2 nights in Sep 2023

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness
Lovely
Place was lovely but could have been a little more cleaner. Room was lovely and clean but the general areas could have done with a little more work. Staff were lovely.
Stayed 1 night in Aug 2023

8/10 Good

Robin

Travelled with partner
Liked: Staff & service
Good location just a few minutes walk from the town centre. The room was fine but felt quite dated and in need of a refresh. Breakfast was delicious with lots of good options, including vegetarian/vegan.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Made welcome. Hotel in good position. Could do with a lick of paint in places and tidying up around the bath and sink. Did not detract from our enjoyment though, would book again.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good stay, some improvements would make it better
I would give this hotel about 3 out of 5 stars in total. Our stay was absolutely fine and no real problems but we have definitely stayed in better ones. I have some summarised some points below. -There were no spaces in the car park for me so I just left my car next to some stairs in the car park and luckily didn’t get made to move it and pay somewhere. -We had to give our room key in at reception when going out for the evening and collect it on our return which seemed really weird to me! Never had to do this at a hotel before, but fine it wasn’t a massive problem. The staff were all lovely, very polite and friendly. -The room was in need of updating, there were holes in the walls, very outdated decor and bed sheets and a lack of lighting. We normally both have a plug socket either side of the bed to charge our phones overnight, this wasn’t the case with our room here, which again wasn’t a big deal but a little touch that could be improved on. -If they pumped a little money into the place it could be a more comfortable stay. -This was the cheapest option for us to stay for one night somewhere close enough to walk into the town where all of the restaurants and bars are. -I would book this hotel again if it came up cheapest out of those in this location.
Stayed 1 night in Aug 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
My stay has been delightful with friendly staff and guests. The bed was really comfy which made for contented rests. All my questions answered and requests fullfilled. Directions and advice; my worries stilled. If I'm in this area again another year I'd be very happy to book my stay here.
Stayed 2 nights in Aug 2023

8/10 Good

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Clean, Good Value
Staff all friendly Clean and well equipped Great breakfast and plentiful Would return if coming back to Rye
Stayed 1 night in Jul 2023

6/10 Okay

Pam

Liked: Staff & service
Ok, but as we had a superior double we were hoping for more. Found the bed firm and room poorly lit. Breakfast was ok.
Stayed 2 nights in Aug 2023

6/10 Okay

Jason

Liked: Staff & service
Ok. But I wouldn't return.
Good size room but in need of updating. Breakfast and Service were very good, but bed was extremely uncomfortable. Location wax very convenient, no more than 10 mins walk from anywhere. We got a goid deal on the room, but I woukd br disappointed if I paid full price.
Stayed 1 night in Jul 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice room. Centrally located for Rye. Good breakfast
Stayed 1 night in Jul 2023

8/10 Good

Mrs Linda

Liked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Garry

Stayed 2 nights in Jul 2023

10/10 Excellent

JIll

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy for Rye, convenient for public transport. Friendly staff and comfortable room.
Stayed 2 nights in May 2023