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"Nice Property but very poor amenities , no air condition, difficult getting hot water from the bathroom, poor WiFi connection, Poor Customer service. Just waste of money booking these property."

"Great location. Efficient staff. Quiet overall. First time in Kigali. I wasnt disappointed. "

"High-end hotel with tremendous service from the staff. At only ~$500 for an upgraded executive room for 3 nights, the value is extremely good. I highly recommend them for anyone traveling to Kigali. "

"The staff is amazing. The food is great. Super accessible to downtown Kigali. "

"Homely home"

"There was no airport shuttle for platinum member as promised. Toilet design was poor as the shower didn’t have a cubicle and water was all over the place. Breakfast was monotonous, same thing every morning for 3 days. They ran out of chicken after the first day and no effort was made towards restocking. Pool was was too cold without heating. Only good thing was the infrastructure and appliances. No refills of water, soap etc throughout our 3 day stay"

"Okay "

"Room was good although well worn. The staff were friendly but not great English. Breakfast was ok, but somewhat poor quality. One example: I needed ice for a sprain and it took 10 hours to get any. Overpriced for the quality."

"Yes"