Russells Point Hotels from ₹5,799

"Was ok, holiday inn average."

"Initially I was given a room that was "available" because I was early and asked about an early check in. And was thrilled to find they were going to give me a suite at no extra charge. I entered my room and proceeded to the refrigerator and freezer to put things away. Upon opening the door I was met with a pungent odor and the unit was warm. Figuring it could have been off awhile I left my items in my cooler bag, and proceeded to get ready and leave for a wedding rehearsal and set up. Upon arriving late evening I noticed there was no difference in the refrigerator. Too tired to deal with it i went to bed and addressed the problem with the front desk clerk in the morning. She had no record of me even being there or anyone in that room! My reservation showed canceled in the system. However upon digging further She found the actual paper showing my check in. I was given a different room. I moved my items to the new room. The appliance worked however there was a hole in the bathroom door, empty soap packaging on the bathroom counter and the frame under the bed seemed a bit small for the mattress. I had to move to the center of the bed to reduce the odds of just rolling off. Then upon checking out I was told there was an additional balance due of over $100. No notation, or explanation for the charges. I furnished the receipt for the reservation. 2 nights, 1 adult, paid in full in advance of my arrival. The desk clerk said she will address with her manager. But allowed me to depart"

"Newer, clean, friendly staff, enjoyed our 1 night stay"

"The breakfast has hot entrees, sausage and eggs, waffles, Great selection, hot coffee available anytime. Staff was good, check in easy. Not noisy. Room was clean. Would stay here again."

"Every other hotel chain I have used at least provides access to streaming providers such as You Tube, Netflix, Hulu, Paramount, Prime, etc... But not Cobblestone, why???"

"The sink is always clog. water is slowly draining. The dirty towels were not collected the following morning. The hotel did not inform the potential guest ahead of time that the swimming pool was closed. the swimming pool is one of the reason why we booked at the hotel. they only opened it after staying a night at the hotel.Since we complained about the dirty sink. they said they upgraded us to a suite which turned a smaller bathroom compared to the room I booked which can accomodate a disabled person. no coffee maker jus like what we had from original room we booked."

"The food was gone by 8 am and nobody checked to see if it needed to be restocked. "

"Room was very clean & nice"

"Room needs upgrades, including linen, towels, and shower/tub. Otherwise clean, friendly staff, okay breakfast"