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"Lovely building and very classic in style. Very professional and friendly staff too. I’d stay again but some little things can be improved. The room I was in (1310 yet weirdly not on the 13th floor) needed more electrical outlets. USB outlets are pretty standard now. Better quality tea and coffee in the room too. "

"Excellent family friendly hotel with large comfortable rooms!"

"Clean room x relaxing atmosphere . Lovely food xx"

"We just returned from a wonderful two-night stay at The Resident, Liverpool. The hotel is absolutely gorgeous; our room was lovely, and the kitchenette was a fantastic, thoughtful touch. ​On our first night, we noticed some noise from the local nightlife. Since we’d forgotten to pack earplugs, we asked reception if they had any on our way to breakfast. Not only did they provide them free of charge, but by the time we sat down for breakfast, I had an email from the manager offering to move us to a quieter room. We hadn't even asked for a move, so this proactive service was a brilliant surprise! They even handled the transfer of our belongings while we were out exploring. The staff truly went above and beyond to ensure our stay was perfect. We won’t hesitate to return and are already looking forward to trying other Resident locations."

"Good gym"

"Wonderful, indulgent, historic and comfortable stay with lovely staff."

"We have stayed at this hotel before, it’s a perfect hotel for visiting Chester, if you have the use of a car, however they have started to charge £20 per person to use the pool. Reviewing the cost compared to other hotels -you can pay the same price with free access to their pools -Hilton Chester will lose our business if their prices do not remain competitive for the services offered"

"We always stay at the Crowne Plaza in Chester but have sadly noticed facilities have reduced and the rooms are a bit tired. On this particular occasion there was an unbelievable amount of door slamming so we did not get a goods night sleep in 2 nights. Staff are always helpful and polite. "

"Lovely hotel. I always stay there when I visit Chester."